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Holiday Inn Express Hotel & Suites Kansas City Airport

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Holiday Inn Express Hotel & Suites Kansas City Airport
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200 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Chesapeake, Virginia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect stop after long travel date. Very clean, very comfortable bed (king size) spacious room and huge selling is the clean, clean clean bathroom. Quiet. Nothing close to dine at so we ordered in as they offer several place to eat. Overall would definitely stay here again. Close to the highway.

Helpful?
Thank 757SMP72
Grimes, Iowa
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I really feel the Holiday Inn Express chains have stepped it up. This was the second one we have stayed at and have been very happy. Rooms are nice, bathrooms are clean, and staff was friendly. Pool was great and so was the hot tub. Free breakfast was nice and nothing elaborate, but definitely will save you money when you... More 

Helpful?
Thank Pete S
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Hello Pete S, Thank you very much for taking the time to fill out a tripadvisor review for your most recent stay with us! We appreciate your feedback, and glad to see you had a nice stay with us!! We are happy to see you were able to take advantage of our complimentary breakfast and good to hear it was... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Located next to the kc airport and expo center, has swimming pool, fitness center and bar/restaurant. Hotel is pet friendly with an additional 40$ one time charge. Me and my family stay here for a total of 3 days total bill was 450$. Did not have a refrigerator, that's my only complaint for the price of the stay.

Helpful?
Thank Edob83
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Hello Edob83, Thank you for taking the time to write your feedback on tripadvisor. We appreciate all feedback, although it looks like your review was meant for the Full Service Holiday Inn on Ambassador Dr. This property that the review was for does not have a restaurant, nor are we pet friendly, and all of our rooms have refrigerators in... More 

Phoenix, Arizona
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel looks very nice on the surface but it needs work in all areas. First and foremost the service is awful, nobody seems to care except for the breakfast attendant. The staff is distant and cold and not welcoming at all. The rooms look clean too, but really they aren't that clean. I woke up the morning after my... More 

Helpful?
Thank brydog2016
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

brydog2016, Thank you very much for taking the time to give us your feedback on Tripadvisor for your most recent stay with us. We take all reviews very seriously, and wanted to apologize for your experience on your last stay with us. There is great concern with the way you were treated with what happened, and we are very sorry... More 

Lawton, Oklahoma
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Check in was quick and staff was friendly! Room was clean and beds where comfortable! The pool and jacuzzi where clean and inside! Breakfast had a goos selection and tasted great! Highly recommend for families! Restaurants within walking distance (Chick-fil-A right across parking lot)!

Helpful?
Thank OBrienmom
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

OBrienmom, Thank you so much for filling out a tripadvisor review for your last stay with us!! We appreciate all feedback, and it is great to see you enjoyed your visit with us! I too am glad we are close to chick-fil-a! We are happy to hear you were able to take advantage of our breakfast. Thank you again for... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff was very friendly but our room was small and outdated. The door to the bathroom came and inch from the toilet. The bathroom had a dropped ceiling which made is seem much smaller that it was. However it was very clean. The complimentary breakfast had a large variety and was restocked three times while we were eating. We... More 

Helpful?
Thank Kimberly J
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Kimberly J, Thank you very much for taking the time to fill out a tripadvisor review for your most recent stay with us!! Great to hear you were able to take advantage of our complimentary breakfast! Thank you again for your feedback, and we hope you will consider us again on your next trip to our neck of the woods. More 

Big Cabin OK
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

It had a modern feel & design, yet comfortable at the same time. The staff was friendly & helpful. The hotel was packed so I expected it to be a little noisy but it wasn't too bad. At 10:30 someone started jumping around in the room above us, I called the front desk & within a few mins the jumping... More 

Helpful?
Thank TStotts
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Tstotts, Thank you very much for taking the time to give us your feedback on Tripadvisor for your most recent stay with us!! We appreciate all reviews, and are glad to see you had an overall pleasant stay with us! Sorry to hear about the Pancake machine being out of order, unfortunatly was out for just that morning and we... More 

Branson, Missouri
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 16, 2016 via mobile

Bed linens were stained and pilled up. Linens were old and in bad shape. Called and asked for change of linens. They brought new sheets, which were also stained, and refused to change them. Next morning I had several bites on my legs. They said they would review our stay and bill, but of course never did. Paid $160 for... More 

Helpful?
Thank Ursula1111
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Ursula1111, Thank you very much for taking the time to give us your feedback for your stay with us! We take all reviews very seriously, and we are very sorry and apologize about the sheets in your room and how they were not changed. We do appreciate you choosing to stay with us and for filling out a tripadvisor review,... More 

Legnano, Italy
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 15, 2016

My granddaughter had an early morning flight to California. It was her first unaccompanied flight so I chose to stay hear the airport so that it was easier in the morning. We got to go swimming before going off to bed. The exercise room was right near the pool and it looked small but seemed to have good equipment. The... More 

Helpful?
Thank Harry F
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Harry F, Thank you very much for taking the time to give us your feedback through a Tripadvisor review!! It is great to hear you were able to take advantage of our pool and breakfast! We are pleased that you chose to stay with us on the night before a flight out in the morning. Thanks again for filling out... More 

Greensboro
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2016

I stayed two nights on June 1st and 2nd, 2016. Nice facility of recent construction with all amenities in very good condition. Staff was pleasant and capable, location convenient to airport, and comfortable room. One minor issue was the noise from the freeway that was evident in my highway-facing room.

Helpful?
Thank Pwbergen25
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Pwbergen, Thank you very much for taking the time to fill out a Tripadvisor review for your most recent stay with us!! We appreciate all feedback, and glad to see you had and excellent stay with us! Sorry to hear about the noise issue! If you chose to stay with us again, please let the front desk know once you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Kansas City Airport

Address: 9550 NW Polo Drive, Intersection I-29 Tiffany Springs Parkway, Kansas City, MO 64153
Location: United States > Missouri > Kansas City
Price Range: $121 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City Airport 2.5*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#6 Family Hotel in Kansas City
#15 Romantic Hotel in Kansas City
#23 Business Hotel in Kansas City
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