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Holiday Inn Express Hotel & Suites Kansas City Airport

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Holiday Inn Express Hotel & Suites Kansas City Airport
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214 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Dallas, Texas, United States
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm a Marriott loyalist and I get to KC about 8-10 times a year. Which is why I was really upset when I had a terrible experience at the Kansas City Airport Marriott recently. Now, I'm no longer upset because I found a fantastic replacement. Listen, this hotel is great, the rooms are spacious, clean, quiet. The breakfast is typical... More 

Helpful?
Thank Rich M
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Rich M, Thank you so much for taking the time to write a tripadvisor review for your latest stay with us!! Glad to see you enjoyed your stay so much! Happy to hear we could win you over with our breakfast, clean rooms, and pool! Hopefully you will continue to stay at more IHG Properties to bring up your status,... More 

Fortaleza, CE
Level Contributor
147 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night. Hotel is about 4 years old. Really nicely decorated and modern. Rooms are really well equipped and same modern style as the hotel overall. Arrived late so did not have time to further explore hotel. Hotel has free WIFI which is of good quality. Breakfast is included also. Up to par with general IHG standard. All... More 

Helpful?
Thank AvdV80
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

AvdV80, Thank you very much for taking the time to give us your feedback on your most recent stay with us through tripadvisor!! Great to see it looks like you enjoyed your stay with us! Glad to see you were able to take advantage of our WiFi and our location! Thanks again for your review and recommendation, and we hope... More 

Level Contributor
371 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is relatively new, so the outside is modern and the access is handy. The housekeeping staff needs some help though....bathroom had mildew buildup around the tub, and the toilet was dirty. Also, coffee maker didn't work, bathtub drain was faulty, and the tv would only access about 4 channels. Seems the maintenance department is preoccupied. Most likely will not... More 

Helpful?
Thank Mjldly
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Mjldly, Thank you very much for taking the time to fill out a review on tripadvisor for your most recent stay with us!! We appreciate all feedback, and we apologize for the negative parts of your stay that you experienced. Our goal is for all of our guests leave satisfied, and we are disappointed that your stay was not. Sorry... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The interior decor of the hotel lobby and hotel rooms were updated and very nice. The beds were comfortable and the AC was great! lol. We do not sleep well when it is hot in the room so this is very important for us. The temp actually got down to 62 degrees. :) The pool is heated to around 82... More 

Helpful?
Thank Carla H
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Carla H, Thank you very much for your feedback on your latest stay with us through tripadvisor!! It is great to see you enjoyed the temperature in the room and in the pool (Which you hit the nail on head on the temperature we keep it at)! Sometimes it can be difficult to sleep when you are too warm, so... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Upon check in there was no iron in my room. The assistant manager gave me an iron that was defective and smoked so I took it back for another one. This request put her off and she told me that she needed to talk to her manager. Now I'm sure that not all rooms are rented and if they used... More 

Helpful?
Thank Jmackh
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Jmackh, Thank you very much for taking the time to give us your feedback on tripadvisor for your most recent stay with us! We are terribly sorry and greatly apologize for your experience during you time with us. The customer service you experience is unacceptable for our hotel and is not appropriate behavior for this hotel. Once again we deeply... More 

Dallas, Georgia
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I convenient to KCI, I was surprised by how peaceful it was in the front seemingly surrounded by waving stalks of corn. The staff was friendly and the room was clean and comfortable. My room was not in the front, but in the back of the building on the first floor. After the tv was off for the night, I... More 

Helpful?
Thank Harrydawgsdad
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Harrydawgsdad, Thank you so very much for taking the time to fill out a tripadvisor review for your most recent stay with us!! We appreciate all feedback and glad to see you were able to enjoy your stay with! Please let us know when you book again so we can set you in one of our quietest rooms, facing the... More 

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

I would LOVE to give this hotel a 5 star review.. it was nice, it was clean, and it was a great value when we booked two rooms at $100 a night each. The only complaint I had was that I wished the pool was open later on the weekends, but not that big of a deal. My family visits... More 

Helpful?
Thank therealSi
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

therealSi, Thank you very much for taking the time to fill out a tripadvisor review for your most recent stay with us! We are glad to see you loved your stay with us! We are very sorry to hear the loss of your phone. Our hotel has very strict lost and found procedure, and unfortunately we are not able to... More 

Sun Prairie, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed August 21, 2016 via mobile

Real good hotel, clean, friendly , helpful staff. Very willing to provide directions, suggestions, ideas. Great location, just down the street from the fair grounds, perfect. Lots of coffee and restaurants very near by. Highly recommend this hotel and I would easy return to this property.

Helpful?
Thank RogerPTurner
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Hi RogerPTurner, Thank you very much for taking the time to give us your feedback on your most recent stay with us via tripadvisor!! We take all reviews very seriously, and we are glad to see you enjoyed your stay! Great to see you would recommend us to others travelling in this area, and we look forward to your return... More 

Bixby, Oklahoma
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed August 9, 2016

We came to K.C. to play and play we did. This hotel was a bit out of the way for us since we were driving from Tulsa and our visits were either in the downtown area or northeast of the city. We chose this hotel because of its ratings and drove the extra miles for it. As it turned out... More 

Helpful?
Thank tmac4ou
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

tmac4ou, Thank you very much for taking the time to fill out a tripadvisor review for your most recent stay with us!! We appreciate the extensive feedback, it helps know where we can improve! Glad to see you were able to enjoy your stay and take advantage of our breakfast and pool/spa!! Thank you again, and we hope to see... More 

Miami, Florida
2 reviews
3 of 5 stars Reviewed August 8, 2016

I just checked out of this place and it's not that I didn't enjoy the hotel, it was just ok. It was an ok hotel, with ok staff and thats all it is. I certainly don't justify the rates in the $140's for this place. My plans changed and I am staying in KC a few more days I just... More 

Helpful?
Thank karenbermen
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

karenbermen, Thank you so much for taking the time to give us your feedback on your most recent stay with us through tripadvisor! We are glad to see you enjoyed your stay with us. We do apologize if our Hotel did not meet your standard for the rate which you were paying. If there were ways to improve your stay... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Kansas City Airport

Address: 9550 NW Polo Dr, Intersection I-29 Tiffany Springs Parkway, Kansas City, MO 64153-1130
Location: United States > Missouri > Kansas City
Price Range: $118 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City Airport 2.5*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#6 Family Hotel in Kansas City
#15 Romantic Hotel in Kansas City
#23 Business Hotel in Kansas City
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