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Holiday Inn Express Hotel & Suites Kansas City Airport

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Holiday Inn Express Hotel & Suites Kansas City Airport
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210 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Upon check in there was no iron in my room. The assistant manager gave me an iron that was defective and smoked so I took it back for another one. This request put her off and she told me that she needed to talk to her manager. Now I'm sure that not all rooms are rented and if they used... More 

Helpful?
Thank Jmackh
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Jmackh, Thank you very much for taking the time to give us your feedback on tripadvisor for your most recent stay with us! We are terribly sorry and greatly apologize for your experience during you time with us. The customer service you experience is unacceptable for our hotel and is not appropriate behavior for this hotel. Once again we deeply... More 

Dallas, Georgia
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I convenient to KCI, I was surprised by how peaceful it was in the front seemingly surrounded by waving stalks of corn. The staff was friendly and the room was clean and comfortable. My room was not in the front, but in the back of the building on the first floor. After the tv was off for the night, I... More 

Helpful?
Thank Harrydawgsdad
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Harrydawgsdad, Thank you so very much for taking the time to fill out a tripadvisor review for your most recent stay with us!! We appreciate all feedback and glad to see you were able to enjoy your stay with! Please let us know when you book again so we can set you in one of our quietest rooms, facing the... More 

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I would LOVE to give this hotel a 5 star review.. it was nice, it was clean, and it was a great value when we booked two rooms at $100 a night each. The only complaint I had was that I wished the pool was open later on the weekends, but not that big of a deal. My family visits... More 

Helpful?
Thank therealSi
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

therealSi, Thank you very much for taking the time to fill out a tripadvisor review for your most recent stay with us! We are glad to see you loved your stay with us! We are very sorry to hear the loss of your phone. Our hotel has very strict lost and found procedure, and unfortunately we are not able to... More 

Sun Prairie, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Real good hotel, clean, friendly , helpful staff. Very willing to provide directions, suggestions, ideas. Great location, just down the street from the fair grounds, perfect. Lots of coffee and restaurants very near by. Highly recommend this hotel and I would easy return to this property.

Helpful?
Thank RogerPTurner
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Hi RogerPTurner, Thank you very much for taking the time to give us your feedback on your most recent stay with us via tripadvisor!! We take all reviews very seriously, and we are glad to see you enjoyed your stay! Great to see you would recommend us to others travelling in this area, and we look forward to your return... More 

Bixby, Oklahoma
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came to K.C. to play and play we did. This hotel was a bit out of the way for us since we were driving from Tulsa and our visits were either in the downtown area or northeast of the city. We chose this hotel because of its ratings and drove the extra miles for it. As it turned out... More 

Helpful?
Thank tmac4ou
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

tmac4ou, Thank you very much for taking the time to fill out a tripadvisor review for your most recent stay with us!! We appreciate the extensive feedback, it helps know where we can improve! Glad to see you were able to enjoy your stay and take advantage of our breakfast and pool/spa!! Thank you again, and we hope to see... More 

Miami, Florida
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I just checked out of this place and it's not that I didn't enjoy the hotel, it was just ok. It was an ok hotel, with ok staff and thats all it is. I certainly don't justify the rates in the $140's for this place. My plans changed and I am staying in KC a few more days I just... More 

Helpful?
Thank karenbermen
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

karenbermen, Thank you so much for taking the time to give us your feedback on your most recent stay with us through tripadvisor! We are glad to see you enjoyed your stay with us. We do apologize if our Hotel did not meet your standard for the rate which you were paying. If there were ways to improve your stay... More 

Sabetha, Kansas
Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Spent 1 night here with my family. New and very nice - pool was fine - with hot tub. Room was great. Breakfast was awesome with plenty of options. Pancakes, omelets, biscuits & gravy. Overall a very nice place.

Helpful?
Thank Mike R
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Mike R, Thank you so much for taking the time to fill out a tripadvisor review and letting us know your feedback! We are pleased to see you and your family were able to take advantage of our pool and breakfast, and happy you were able to enjoy it as well!! Thanks again for your feedback and we hope to... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were in town for a family reunion and were looking for a convenient hotel. The room was great and looked newly redone. Parking was a problem as there was a lot going on in the city but the manager kindly moved his car to make room for our car. Thanks for a great weekend.

Helpful?
Thank Carol D
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Carol D, Thank you for taking the time to give us your feedback on your last stay with us! We greatly appreciate all feedback and are happy to see you had a great weekend with us!! Glad to see our location was convenient for you during your stay for your reunion! Thanks again for all of your feedback and we... More 

Knoxville, Tennessee
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There is not off often that a stay at hotel associated with an expo center is so delightful. The staff was very good, very cheerful, despite the onslaught of people on a very hot weekend. the premises was open, airy, and the inside temperatures were not indicative of the 95-100 degree temperature outside. We were on a newly renovated floor... More 

Helpful?
Thank KathrynTN
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

KathrynTN, Thank you very much for taking the time to give us your feedback on your most recent stay at our property! We appreciate all positive and negative comments, and we are happy to see you had a nice stay with us. We are extremely sorry and want to apologize for the inconveniences of the Keruig and Wifi speed. We... More 

Saint Louis, Missouri
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been here twice in the last couple of months and both times i was impressed with the friendliness of the staff. They were quick with recommendations for places to eat. They made sure I felt welcomed. The rooms are nice, clean and comfortable.

Helpful?
Thank daninstlouis
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Daninstlouis, Thank you very much for taking the time to fill out a a tripadvisor review for your most recent stay with us!! It is great to hear you had such a great stay with us and our staff made you feel welcome! It is always nice when you can be educated so quick on places to eat, it can... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Kansas City Airport

Address: 9550 NW Polo Dr, Intersection I-29 Tiffany Springs Parkway, Kansas City, MO 64153-1130
Location: United States > Missouri > Kansas City
Price Range: $107 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City Airport 2.5*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#6 Family Hotel in Kansas City
#15 Romantic Hotel in Kansas City
#23 Business Hotel in Kansas City
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