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Holiday Inn Express Hotel & Suites Kansas City Airport

HIExpress.com$101*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Kansas City Airport
Holiday Inn Express Hotel & Suites Kansas City Airport
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232 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Hot Springs, Arkansas
Reviewed 3 days ago NEW

Had a great stay beds were comfortable staff was friendly and shuttle driver was great breakfast bar was very good clean and well stocked felt safe parking lot well lit my only complaint was not enough parking but would stay here again!

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Helpful?
Thank cindy249
Durham, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed October 4, 2016

The staff here I cannot fault one bit. I came in on the night I needed a room and explained my situation, (I had been travelling alone for the first time and would not see my family back home in the UK for a year as I am studying at university here, my first hotel choice was sketchy and wouldn't...

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Helpful?
Thank Vicky A
About Hotel's Favorite Review
Kory A, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

Hi Vicky A, Thank you so much for taking time out of your day to write up a review for your latest stay with us!! It is great to hear we were able to help you out during a rough week! We are thrilled to see you had time to take advantage of our breakfast and enjoyed it as well!...

Ozark, Missouri
Reviewed 5 days ago NEWvia mobile

Great staff, clean and comfortable room, good breakfast. Free shuttle to the airport. Only complaint is the hairdryer my wife could only use for about 2 minutes at a time before it overheated and turned off.

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Helpful?
Thank mike3408
Holiday Inn E, Front Office Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

We are very glad you enjoyed your stay with us while you were in the Kansas City area. We are sorry about the inconvenience caused by the hairdryer overheating and will look into that immediately as one should not have to bring their own hairdryer.

Saint Louis, Missouri
Reviewed 6 days ago NEW

This was a very comfortable room. The a/c worked wonderfully. The bedding was super comfortable. We used the complimentary breakfast buffet mornings. The first morning was very good, the second it was ok. The location is a bit from all the activities we enjoyed while in KC, but we knew that when we booked it and being right on the...

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Helpful?
Thank Lin L
Holiday Inn E, Front Office Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review

We are very glad that you enjoyed your stay with us overall. I want to apologize for the check-in experience as all guest should feel welcomed when they are at our property. I am very sorry that we were not able to meet your preferences as we do try our hardest to make sure each guest is satisfied however, due...

NSWAU
Reviewed 4 weeks ago

I chose this hotel from United Airlines' "distressed traveller's" list when I had to rebook an international flight. They have an airport shuttle with friendly drivers, and prompt service. The room was really nice - very spacious, lots of workspace if you need it, and a fridge and microwave. The bed was so comfortable! Breakfast was included but I didnt...

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Helpful?
Thank TheRealMrsBennett
Anoka, Minnesota
Reviewed March 14, 2017 via mobile

We really enjoyed our stay at this Holiday Inn Express. They had comfortable beds, a nice choice of items at breakfast and it was very quiet. The front desk was excellent as well. One small bummer, though, was that the indoor pool room itself was really cold. Not sure why that was the case, but it didn't bother my son...

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Helpful?
Thank crmav18
Littleton, Colorado
Reviewed March 10, 2017

My family got in last night and there was an issue with customers in front of us, the clerk,Jake, never lost his cool and was always professional. It wasn't his fault but a corporate thing. Our check in was flawless and he was very informative about the area. I will give further review about the property later.

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Helpful?
Thank jollieollie68
Dunedin, United States
Reviewed February 14, 2017

We had a wonderful stay here at the Holiday Inn Express. I met my boyfriend here to get away for the weekend and it was a great place to stay. My flight was getting in a lot earlier than the check in time. I called a few days ahead and they said it shouldn't be a problem. I called the...

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Helpful?
Thank 944tracij
Management response:

Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. John is a great asset to our hotel, he takes pride in his work and will go above and beyond to make sure our guest feel welcomed. We hope you will visit us...

Carlsbad, California
Reviewed February 1, 2017 via mobile

The Holiday Inn Express is conveniently located near MCI and provides a free shuttle to the airport and the Zona Rosa shopping/restaurant area. It's relatively new and well maintained. I have stayed here on my last three visits to KC. Breakfast could be better - standard HIX fare.

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Helpful?
Thank db7477
Reviewed January 31, 2017

I love to travel but I'm not in to dirty bug filled rooms. I'm glad to say that my room was clean and spacious. The front desk staff was friendly and offered great dining recommendations. The shuttle drivers were polite, patient and knowledgeable. I was here for a week for a business seminar and they brought us all the coffee...

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Helpful?
Thank melanie g
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Kansas City Airport

Address: 9550 NW Polo Dr, Intersection I-29 Tiffany Springs Parkway, Kansas City, MO 64153-1130
Location: United States > Missouri > Kansas City
Price Range: $127 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City Airport 2.5*
Number of rooms: 109
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Hotel Style:
#6 Family Hotel in Kansas City
#15 Romantic Hotel in Kansas City
#23 Business Hotel in Kansas City
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Kansas City Airport staff and other travelers.
11 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Kansas City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great location, close to shopping plaze with stores, bars and restaurants”
melaniegK2177MJ, Jan 31, 2017 | Read review
“I was in room with window . I could see in the street what is happening .”
TEVIL_11, Dec 23, 2016 | Read review
“request something far from the elevator”
  • you can faintly see the spray of whatever was not wiped off from who knows how long ago. :(
745sarahp, Oct 18, 2016 | Read review
“Stay on the front side for a quieter night.”
Harrydawgsdad, Aug 25, 2016 | Read review
“Renovated Floor”
KathrynTN, Aug 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HIExpress.com
$101* /night
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HotelsClick$113
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Travelocity$101
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*Disclaimer
Prices are for 1 room, 2 adults
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