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Kansas City Marriott Country Club Plaza

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Traveler (72)
Room & Suite (47)
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Overview
  • Excellent34%
  • Very good37%
  • Average17%
  • Poor7%
  • Terrible5%
Travelers talk about
“country club plaza”(107 reviews)
“front desk”(104 reviews)
“free shuttle”(36 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Indoor pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
May 10May 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (602)
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All reviewscountry club plazafront deskfree shuttlethe concierge loungeself parkingshuttle servicetwo blocksbreakfast buffetlobby barnice stayking bedthe hotel offershotel shuttlegreat roombit datedshopping and restaurantsoatmeal
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161 - 165 of 601 reviews
Reviewed April 11, 2016

I hung the privacy sign on the door and went out. When I came back, my room was standing open and was being cleaned. When I asked the maid why she was in there when the privacy sign was on the door, she was unable...More

1  Thank Mark W
Response from MarriottCCPlaza, Guest Relations Manager at Kansas City Marriott Country Club PlazaResponded April 12, 2016

Thank you for reaching out to us to express your concerns. We’re sorry to hear our hotel did not meet your expectations, and we would like to offer our sincere apology for the issues you experienced during your stay. Guest satisfaction is our top priority...More

Reviewed April 10, 2016

If you want an embarrassing situation stay here. Came in the room even with the do not disturb sign up. Front desk unable to offer any reasonable compensation. Parking gates do not work.. Noise from construction. Too many other places to stay to give this...More

1  Thank suggerdaddy
Response from MarriottCCPlaza, Guest Relations Manager at Kansas City Marriott Country Club PlazaResponded April 21, 2016

Thank you for taking the time to share your concerns with us. We apologize for not meeting your expectations, and we would like to sincerely apologize for the issues you experienced during your stay. Guest satisfaction is our top priority and we would like to...More

Reviewed April 3, 2016 via mobile

We came for granddaughters cheer competition along with many other families. We used valet parking as it was most convenient and safest. Check was easy and front dest staff was outstanding - one of the best check in we have had. Room appeared to be...More

Thank TravelingBoomers1946
Response from MarriottCCPlaza, Guest Relations Manager at Kansas City Marriott Country Club PlazaResponded April 4, 2016

Thank you for taking the time to leave a thoughtful review about your recent stay. We appreciate your kind comments regarding the level of customer service you experienced and your acknowledgement of our recently remodeled guest rooms. We’re delighted to hear you had an enjoyable...More

Reviewed March 31, 2016

The entire staff at this newly remodeled Marriott were great! They definitely know customer service and how to make you feel welcome. The sleeping room was spacious and newly remodeled. We attended KC Uncorked at Union Station and it was a short Uber ride away...More

Thank mdluvs2shop
Response from MarriottCCPlaza, Guest Relations Manager at Kansas City Marriott Country Club PlazaResponded April 1, 2016

We’re delighted to hear you had a wonderful stay at our hotel and enjoyed your time in Kansas City. Thank you for the kind review. We look forward to having you stay with us again!

Reviewed March 24, 2016

The front desk and housekeeping associates went the extra mile to provide service: walking me to the vending machine room "it's kind of hard to find" and working to accommodate a two bed request. All with graciousness. The reason for the "average" rating is the...More

Thank Lynn L
Response from MarriottCCPlaza, Guest Relations Manager at Kansas City Marriott Country Club PlazaResponded March 28, 2016

Thank you for taking the time to leave a candid review about your stay, Lynn. We’re delighted to hear our staff went above and beyond to accommodate your needs. The renovations we’re working on will give our hotel spaces a fresh, new look and enable...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
$157 - $346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Kansas City
#30 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$157 - $346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Kansas City
#30 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (72)
Room & Suite (47)
Dining (9)
Business Center & Event Rooms (7)
Questions & Answers
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Charvee N
January 15, 2017|
AnswerShow all 6 answers
Response from pokeyhaha | Reviewed this property |
Yes very nice hotel but no pool
0
Votes
K5117KIsandrar
November 12, 2016|
AnswerShow all 5 answers
Response from pokeyhaha | Reviewed this property |
No they don't
0
Votes
Matthew M
October 7, 2016|
AnswerShow all 2 answers
Response from Doughnuts61 | Reviewed this property |
It was a new walk-in shower the size of the tub area.
0
Votes
Room Tips
"11th floor was very quiet."
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"no room ending with "--15" -next to noisy elevator and staff room"
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"Corner rooms are larger; a room on the Southwest corner gives you a nice view of the Plaza, especially from a..."
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"If you want a view of the Plaza, you need to ask."
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