Only stayed one night but was impressed with the level of customer care. From the front desk personnel to the valet to the restaurant staff, all were excellent. Room was well appointed, clean, with a very comfortable bed. Great location, easy to get to, close to the Plaza and…
Not Marriott quality as far as service, and it’s an older hotel as well. The rooms aren’t up to Marriott standard. Next time we’ll go back to Intercontinental in spite of being life long Marriott rewards members.
We found a great deal on Priceline for this hotel ON New Years. The staff were very friendly and polite from the bellhop to the front desk. The room was gorgeous and well-stocked. The bed was comfortable, bathroom clean, room dark, and noise free. I look forward to returning…
The hotel is not at the Country Club Plaza, but you can see the plaza from the hotel. The hotel also runs a free shuttle to the plaza. The rooms were nice and spacious, but looked as if they had a poor renovation somewhat recently. The elevators are slow, but met our needs. …
Would highly recommend this hotel. The staff is extremely accommodating and the shuttle to the plaza is very nice. Clean rooms and great stay. The room was very upscale at such a low rate and the staff was willing to work with you on any changes.
"executive lounge floor is highly recommended."
"Don't pay over $125 a night or you will be disappointed"
"Something higher than the second floor facing Main Street."
"Elevators are VERY fast, so higher levels are fine."
"11th floor was very quiet."
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