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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Liberty
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#67 of 124 hotels in Kansas City
Location
Cleanliness
Service
Value
Welcome to Holiday Inn Express Kansas City Airport Hotel located just off I-35 and only 15 miles from the Kansas City International Airport. Guest will enjoy by visiting famous area attractions and will find abundance of leisure activities nearby Kansas City Airport Hotel like Worlds of Fun, Oceans of Fun and Kansas City Zoological Park, Sprint Arena, Science City, Steam Boat Arabia Museum, American Negro Baseball Museum.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Hotel links
Location
Full view
42Car recommended
Grade: 42 out of 100
59Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
8230 N Church Rd, Kansas City, MO 64158-1103
Getting there
Rental CarsSee rental cars from $26/day
128Reviews0Q+A19Room tips
Reviews
Traveler rating
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- 45
- 16
- 7
- 16
Time of year
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Language
Selected filters
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- English
Popular mentions
Front desk staff was amazing and customer service was great. However this and anything else my family and I liked about the stay was completely overshadowed by the housekeeping executive as she repeatedly referred to herself as that. She was absolutely atrocious our entire stay. Bad mouthing other employees and guest even in front of us is Unprofessional to say the least. Walking off referring my family and myself as idiots for complaining about a room that was clearly not cleaned. Not sure who is running this hotel to allow this behavior but I will be contacting ihg. This is unacceptable.
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Date of stay: November 2020Trip type: Traveled with family
Helpful
Response from Jerre Leahy, Other at Holiday Inn Express Liberty
Responded Dec 18, 2020
Dear 695travise, I wanted to reach out and apologize for the experience you had with our Housekeeping Manager. This is not typical of our team and we can assure you it won’t happen again. As it may be too late to reconcile, I wanted you to know that I’ve used your experience within our customer satisfaction process to be sure this does not happen again. If there is any way to earn your business again please let me know and thank you for your guest response. Thank you. Management
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My room had not been cleaned. There were cracker crumbs (not mine) and wads of hair and tape (also not mine) on the tile. I am a single female traveler...was put on the first floor with lots of outside exposure. Yuck. The grab and go breakfast was cheap and unhealthy. Morning staff seemed more interested in their phones than hospitality. Room was drab and reminded me of the cheap hotels I find when traveling off the beaten track in places like Peru and India .
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Date of stay: August 2020Trip type: Traveled on business
Helpful
Response from Jerre Leahy, Other at Holiday Inn Express Liberty
Responded Aug 31, 2020
LimasMom, We're disappointed to hear about your experience at the Holiday Inn Express Liberty. At any point in time please let us know that you are not happy with your accommodations. We are more than willing to provide you with another room or resolve an issue. We will be discussing your comment in regard to our staff and their hospitality provided during your stay with us. We would like to have another opportunity to serve you better in the future. Thank you for your valued business.
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The hotel is a typical/standard Holiday Inn Express It is a handy, convenient location - right of the main thoroughfares. Our room had been updated, and was quite comfortable. The renovations were still well underway in the hallways, though, which meant navigating through messy and/or unfinished areas.
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Date of stay: March 2020
Value
Location
Service
2 Helpful votes
Helpful
Response from IHGService, General Manager at Holiday Inn Express Liberty
Responded Apr 12, 2020
Hello dougmendoza, We appreciate you taking the time to provide us your feedback. We are acknowledging the concerns you have raised; we apologize for the experience. We are currently in the process of renovating the property to give our guests a unique and fresh experience of what IHG has to offer. However, we should not use this as an excuse to provide you a facility that is complicated to navigate through. It is our commitment to provide transparent, efficient and frictionless experiences for guests and making the necessary changes would help us provide a better experience in the future. Your observations have been raised with our Management team, so they can look into it more closely. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest, recharge and get a little work done. I hope you will give us a chance to show you that your unsatisfactory stay was an exception. Hector P Case Manager IHGService
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We stopped here for the night while traveling to Arizona from Minnesota. This hotel is going through an entire renovation as it appears. Hallways are in a sheetrock and taping stage, flooring in a mix of old and new. Garbage left lying around, ice machines out of order, wet paint signs as well as strong smells of paint and other new construction. Our room inside for the most part is done, outside of a couple of minor things...frig on the floor and microwave just set on top of it. Pool area is closed and in a construction stage, no water in pool. Breakfast area was being worked on at 7 at night so we'll find out in the morning what the breakfast buffet is about I guess....all in all, staying in a building in the middle of renovation and construction! I understand the need for renovation, this building appears to have been neglected. Pics won't upload so description will have to do. I have a major issue with the fact that this Holiday Inn Express is charging full price to stay in a facility that is in complete disarray. Disgusting!…
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Date of stay: February 2020Trip type: Traveled as a couple
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Express Liberty
Responded Feb 21, 2020
Hi Donald K, Making your stay memorable and inviting is what we work hard for every day. We appreciate you for leaving us a review of your recent stay. As part of our continued commitment to renew our property decor, I am sorry for any inconvenience our current renovation may have caused. Your thoughts are taken into account and shared with our local team. Also, I sent you a message to gather more information and hope you send us a reply soon. Pleasure once again to be your host and as we enhance our services, we would love to continuously serve you in your future travel plans. All the best, Alice P Case Manager IHGService
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The hotel looks nice but the room was very outdated. You had to jiggle the toilet handle, the light bulb by bed was missing. Just wasn't a good stay. Several spots patched on ceiling but never finished getting fixed.
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Date of stay: October 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Express Liberty
Responded Dec 20, 2019
Hi, Chiefs19, Thank you for leaving candid feedback on your stay at the Holiday Inn Express And Suites Kansas City-liberty (Hwy 152). We offer brilliant basics, and a little more where it matters most, but I guess the toilet handle, missing light bulb, unfinished patches. I also regard your feedback about the room's upkeep. I understand the impact these had on your stay. I sent you a private message to discuss this further, and I also shared your comment with the hotel management to address this matter with high importance. We hope to have another opportunity to host your stay and make the value of your experience worth for all the right reasons. All the best, Jeraldine R. Case Manager IHGService
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PRICE RANGE
$97 - $152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express liberty hotel kansas city, holiday inn kansas city, kansas city holiday inn
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
71
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express Liberty
What are some of the property amenities at Holiday Inn Express Liberty?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Liberty?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Liberty?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Liberty?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Liberty?
Conveniently located restaurants include Seva Cuisine of India, Corner Cafe Liberty, and 54th Street Grill & Bar.
Are there opportunities to exercise at Holiday Inn Express Liberty?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Liberty?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Liberty offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Liberty?
Many travelers enjoy visiting Liberty Jail Historic Site (2.3 miles) and Jesse James Bank Museum (2.3 miles).
Is Holiday Inn Express Liberty accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.