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Comfort Inn-Kansas City Airport

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Comfort Inn-Kansas City Airport
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218 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Wichita
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I was excited to book my stay at this Comfort Inn because it was close to the Kansas City airport. I made a three night reservation prior to flying to Florida for a weeks vacation. The rooms and bathrooms were cleaned quite well for the most part and the hotel offers all the listed amenities. Where I was significantly disappointed... More 

Helpful?
Thank Michael M
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Yes, we do participate in a "Green Program" and we have received many compliments for doing so. That is not to say what you experienced, is not the normal experience our guests go through. There may be a problem that our maintenance department needs to check out. We sometimes, don't know a problem exists until a guest brings it to... More 

Ballwin
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Everything about the hotel and the staff was great. It seemed this time around that my daughter and I were very needy, but every need we had was met by the staff. Friendly, courteous, clean, the pool was great and the breakfast was good and hot!

Helpful?
Thank Laurie U
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you very much for being a return guest. We appreciate you and hope to see you again very soon. More 

Topeka, Kansas
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although we only stayed one night before catching an early flight, I would recommend this hotel if you need a place to stay. The gentleman working the front counter was very pleasant during check-in. Our room was very clean. A big kudos to this hotel for having their breakfast room available starting very early for all the guests that have... More 

Helpful?
Thank traveler_opinions
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for staying with us. You are correct, we open the breakfast up at 5:00am each morning. But it is not uncommon, for our breakfast hostess, Valerie, to have some if not most of the breakfast items out earlier. She's the best there is! More 

Kansas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice customer service and fantastic rooms, above the Comfort Inn standard (which can run the board). Nice breakfast with a super friendly attendant. Another big surprise was the pool.... it's a salt system, so no burning eyes or hard to breath. Would highly recommend.

Helpful?
Thank ksujjs
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Dear ksujjs - Thank you for your kind comments and sharing your experience at our hotel so others can see. Yes, our pool is a salt water system and in addition to your comments, it's better on your skin. We hope to have you again as our guests. Kind regards, More 

Manhattan, Kansas
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sometimes with Comfort Inn branded properties, you never know whether you are getting a lower end facility on the risk of being downgraded or whether it's a standard Comfort Inn, or... as in the case with this hotel, a top notch one! The staff was all very pleasant and accommodating, and we took particular notice of the very helpful and... More 

Helpful?
Thank Jeff S
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Jeff S. - Thank you for your review of our hotel, we appreciate it. I will forward your comments to our breakfast hostess, Val. She will be delighted to hear your comments. We hope to have you as our guests again very soon. Kind regards, More 

Manhattan
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After attending a Royals baseball game we arrived at our hotel to find that it was awful! We called Choice Hotels and they connected us to the Comfort Inn near the airport. Room was clean, beds surprisingly very comfortable (and I'm picky!), breakfast was great and we are very satisfied with our stay! This is my new go-to hotel for... More 

Helpful?
Thank Angie S
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for your kind review of our hotel. We appreciate your sharing your experience at our hotel for all to see. Glad you were able to take advantage of the breakfast and we hope to see you again very soon. More 

Mid Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2016 via mobile

We were in town for a sports tournament the price was reasonable and the location was nice we enjoyed the shopping center near by lots of choices for stores and a good selection of resteraunts to choose from also a quick 15-20 min drive to down town Kansas. Get back to the hotel and it was nice to relax in... More 

Helpful?
Thank lonae2015
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Thank you for taking the time to review your experience for others to see. We are glad you enjoyed our location and amenities. We hope to have you as our guest again. More 

Springfield, Missouri
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 14, 2016 via mobile

Clean. Comfortable bed. Quiet. But I was given an accessible room and discovered at 3 am (early flight) that the shower did not work. Not a great start. No one at the front desk. Woman setting up breakfast was less than polite when I asked where the hot water was for tea. She did not seem to know. Maybe this... More 

Helpful?
Thank jaspurcat
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

We are sorry you had trouble with the shower. There is a lever, underneath the faucet that diverts the water from the faucet to the shower head. I agree it can be somewhat confusing. That early in the morning there really is not much staff on duty. Just the lady that you encountered getting the breakfast ready and the van... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 7, 2016

Stay far away from this hotel!! Thanks to the GM, Tom Scott, I had the worst experience at this hotel and I have never received worse customer service from any business than I did here. I made my hotel reservation on Priceline via Name Your Price. I wasn’t able to choose if I wanted two queens or a king room... More 

Helpful?
3 Thank Kellysarno
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Kellysarno, You booked the cheapest price room on Priceline and tried to do the old "switcharoo" at check in and got caught. We don't allow that. Why would we sell rooms at one price and then take less for the rooms that are in higher-demand? And you know exactly what you were doing. We also upgrade certain guests, as all... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 6, 2016

I have never written a negative review in my entire career and I am a seasoned traveler. I stay in hotels three weeks a month and have certainly had things go wrong. But in all cases those hotels tried to make amends and I have never been disenchanted. However, my experience at the Comfort Inn (Kansas City airport location) was... More 

Helpful?
1 Thank richard926
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this review

Richard926, As we have emailed each other three times on this same issue, your daughter booked through a third party website rather than through the hotel directly. In addition, she booked the least expensive room, which was a single bed guest room. When she showed up at the hotel for check in, she wanted a room with two queen-size beds.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perfect for both business and leisure travelers alike, the Comfort Inn Kansas City / Airport hotel is two miles from the Kansas City International Airport and offers free airport transportation for its guests with advanced notice. (5:00am-11:00pm)Popular attractions minutes from your guestroom door include:Sprint Arena & Power & Light DistrictDowntown Kansas City - Convention CenterArrowhead(KC Chiefs) Kauffman(Royals) StadiumsWorlds of Fun and Oceans of Fun theme parks Sea Life Aquarium & LEGOLAND Discovery Center Park UniversityAs a guests of Comfort Inn, you will enjoy features like:A 100% Smoke Free hotel.Small Meeting Room. (Call hotel for availabiity)Free wired and wireless high-speed Internet access Business & Fitness Center.Saltwater indoor heated pool and hot tub Free local and long distance calls.Your Morning Breakfast is full of hot and delicious options, making breakfast at our Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs,sausage, yogurt, fresh fruit, cereal and more, including your choice of hot waffles in two flavors!All spacious guest rooms are furnished with 32-inch flat-screen, LCD televisions, coffee makers with free coffee, curved shower rods, hair dryers, spacious work desks, voice mail, irons, ironing boards. Guest laundry facilities are located on the premises and dry-cleaning service,(same day) Mon-Fri.The Comfort Inn Kansas City / Airport hotel offers warm, inviting and affordable accommodations close to all the best Kansas City has to offer. When you are looking for friendly service, countless features and a great location, make us your home away from home. ... more   less 

Additional Information about Comfort Inn-Kansas City Airport

Address: 11100 N. Ambassador Drive, I-29 & 112th Street Exit #12, Kansas City, MO 64153
Location: United States > Missouri > Kansas City
Price Range: $77 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn-Kansas City Airport 2.5*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#2 Green Hotel in Kansas City
#8 Best Value Hotel in Kansas City
#21 Romantic Hotel in Kansas City
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