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This hotel had very friendly and helpful staff, with one exception. Because I paid 100% in advance, the desk clerk could not satisfy my issue - I called IHG customer service after returning home and the gentleman continued to work with me until we reached...More
Response from Elisa P, Director of Sales at Candlewood Suites NortheastResponded May 23, 2017
Thank you so much for taking the time to tell us about your stay. We appreciate the feedback and will pass on the good word to housekeeping about their cleanliness skills. I am also pleased to know you enjoyed the salt water pool during your...More
I can't speak more highly of this hotel. The room was clean, well lit, cozy and had a nice amount of space. The bathroom was large and had fantastic water pressure. The bed and bedding was comfortable right down to the pillows. Even when you...More
The entire place smells like cigarettes staff is rude to customers. Other people were complaining about not getting room service for over a week.
Looked like somebody laid in one of the beds just on top of the blankets and housekeeping did not change the...More
Thank Richard D
Response from Elisa P, Director of Sales at Candlewood Suites NortheastResponded May 18, 2017
Thank you for your feedback and taking the time to let us know how your stay was. I am sorry to hear that your stay with us was not as pleasant as you'd hoped. I will inform our Housekeeping Manager of the comments you mentioned....More
Used a reward night to stay before an early flight the next morning. Checkin was uneventful and the room was IHG standard room. The room was clean as was the bathroom. The free popcorn was tasty and greatly appreciated.
We were in town for a funeral, only stayed one night. Wish there had been a continental breakfast. You could buy stuff to prepare food, but since we were there one night we just went to Cracker Barrel. Furniture in room was pretty worn but...More
$112 - $167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#25 Business Hotel in Kansas City
Number of rooms
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