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Even though this a difficult property to access, HIEx should capitalize on their proximity to the stadium and theatre areas with a shuttle, even if an extra charge. The quality of stay was certainly not worth the $$$ charged due to access, loud rooms, and...More
Thank Mark W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded September 17, 2017
Dear Mark W,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our rooms, breakfast selection and location. Reviews like yours are very valuable as they...More
When we arrived, there was a problem with the room we were assigned so they immediately moved us to another room. Our keys stopped working within a couple of hours (on the 2nd room) and the staff immediately responded to this and worked on the...More
June 17, 2017, I had reserved a room to stay at this hotel chain on a busy Saturday night. Unfortunately, while we were staying, the power went out. There were no lights, no air conditioning, no tv, no refrigerator. It was so dark we couldn’t...More
Thank Laura S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded August 12, 2017
Dear Laura S,
Thank you for taking the time to write a review about your stay with us. We'd like to apologize for the inconvenience caused by the power outage during your visit. We also regret the issues you had with the charged and with...More
The mattress and comforter was nice and cozy! I wish I had one! The room had a refrigerator and microwave. It was really nice and clean and everyone was really friendly. The only downfall was our window had a leak and it was raining really...More
We selected this property due to its proximity to KC's Starlight Theater. It is close to Swope Park, 63rd street, and I-435.
However, we almost went elsewhere. I tried booking directly on Holiday Inn Express' website...but it said no room available. My wife suggested I...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded August 10, 2017
Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the fine location of our hotel in the area. On the other hand, I am sorry for the long wait you had during check-in...More
$110 - $232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Kansas City Sports Complex