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Holiday Inn Express Hotel & Suites Kansas City Sports Complex

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Holiday Inn Express Hotel & Suites Kansas City Sports Complex
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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Tampa, Florida
Reviewed 1 week ago NEWvia mobile

The grounds were immaculate as was the lobby and my room. I found the desk clerk to be very friendly and helpful in suggesting some nearby locations to eat ranging from a simple fast food joint to good sit-down barbecue or other cuisine. The room was spacious and we'll furnished. The bed was comfortable and the bathroom well supplied and...

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Helpful?
Thank NavyCop7
Saint Louis, Missouri
Reviewed October 10, 2016

We arrived 30 minutes early and asked if we could check in a little early. Joshua at the front desk said "Absolutely" (great customer service)! We asked about BBQ and he gave us a place close by that turned out to be delicious. Every employee we had contact with at this hotel was awesome. Rosa Maria in housekeeping pointed me...

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Thank Sherri H
Shiloh, Illinois
Reviewed October 2, 2016

Comfortable room, clean hotel, helpful staff. Wish there were eating places within walking distance. By car only 5 minutes away plus Walgreens. Have stayed there before, will stay there again. On game day shuttle to football or baseball stadium -very convenient.

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Thank Tottenhamn15
Enid, Oklahoma
Reviewed August 19, 2016

This hotel is near the Kansas City Chiefs Stadium however, management are not on top of what is going on in their area. Knowing that a game was to start at 330 should have alerted management that people would want to check in by 2-230 to get to the game on time. The wi-fi would not work, no internet and...

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Helpful?
Thank DRLR D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Dear DRLR D, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. Thank you for your high rating on the Sleep Quality. However, we sincerely apologize if the check in time during your stay and the internet connection may have caused you inconvenience....

North Dakota
Reviewed August 7, 2016

We spent two nights here, as we attended a concert at the nearby Starlight Theater. The staff was friendly & helpful. No problems with our reservation. The room was clean and equipped well with a nice TV and fridge. The A/C was fine, even in the 101 degree heat. We are picky about beds, and our kingsized one was excellent....

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Thank ND_Ulsterscot
Reviewed July 31, 2016

We were in town for a funeral at Floral Hills (about a mile away from the hotel). This location was much older than we expected for a Holiday Inn Express and we were disappointed with that. The room was clean and breakfast was fine. We did have a flat tire in the morning and since there was no damage to...

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Helpful?
Thank Becky K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Dear Becky K, Thank you for taking time to post a review about our hotel. I am glad that you have chosen to stay with us and found our rooms clean and that you enjoyed the food selection. Please accept our sincere apologies for any inconvenience the condition of the hotel may have caused you. I have forwarded your comments...

Lincoln, Nebraska
Reviewed July 26, 2016

I reserved a room there months in advance, I was driving a long distance to get there. When I arrived I found that they cancelled my room, They said the manger called me to confirm the stay but during which the call was made. I was driving a long distance because I don't answer my phone while driving. I have...

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Helpful?
Thank Lynnea N
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Dear Lynnea N, We appreciate you bringing your concern to our attention and apologize for the inconvenience your cancelled reservation at the Holiday Inn Express Hotel & Suites Kansas City Sports Complex, MO, may have caused you. I would like to assist and investigate the situation. Unfortunately, we are unable to send you a Private Message at this time. You...

York, Pennsylvania
Reviewed July 20, 2016

Was here for a business trip, plus a Kansas City Royals game. Easy in and out, clean and comfortable room. The front desk staff were friendly and helpful!!! Would stay here again when I am back in the area

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Thank Jim M
Reviewed July 10, 2016

Started with my husband and I both making reservations - they noticed the double booking and helped us organize our plans with just the room we needed. Exceptional breakfast service - both quality of food and attention to detail by the staff.

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Thank Tanya H
Rochelle Park, New Jersey
Reviewed June 26, 2016

I booked over the phone and was quoted one price. On the day of check-out, the hotel added an additional $40 per night for the stay. They never sent me an email confirmation (sneaky on their part!). As for the property itself, they have a bathtub that that they call a pool. The so-called gym has like 3 pieces of...

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1Thank Ptwizzle
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review

Dear Ptwizzle, First of all, thank you very much for your recent stay at our Holiday Inn Express Hotel & Suites Kansas City Sports Complex, MO. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, pool and the fitness center. We will look into this concern. We have sent you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest addition to Kansas City, is the Holiday Inn Express Hotel & Suites Kansas City Sports Complex! We are conveniently located near the Kansas City Sports complex, home of the Chiefs and Royals. Chill out in downtown Kansas City just a short drive from our front door. With our world class service and many Kansas City restaurants and attractions just moments from our front door, you ll discover why our guests have selected us as their preferred hotel in Kansas City! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerators in all rooms, 32 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests Attractions: Kauffman Stadium, home to the Kansas City Royals and Arrowhead Stadium, home to the Kansas City Chiefs. Businesses: GE Energy, Unilever Best Foods, Time Warner, Bayer Corporation, Ford Motor Company, & Cerner Corporation. Stay Smart at the Holiday Inn Express and Suites Kansas City Sports Complex ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Kansas City Sports Complex

Address: 8551 E State Route 350, Kansas City, MO 64133-4730
Location: United States > Missouri > Kansas City
Price Range: $110 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City Sports Complex 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Kansas City Sports Complex
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Kansas City Sports Complex staff and other travelers.
3 questions
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Topeka, Kansas
5 months ago
Merrionette Park, IL
8 months ago
Omaha NE
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Kansas City Sports Complex staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you like to watch TV in bed, do not get a ground floor room as the TV's are far from the beds. Rooms are much bigger on ground floor.”
 of 5 bubbles 690sherrih, Oct 10, 2016 | Read review
“call ahead if you know what time your local Chiefs game will start”
 of 5 bubbles DRLRD, Aug 19, 2016 | Read review
“First floor was very quiet”
 of 5 bubbles 314timt, Jun 25, 2016 | Read review
“It is a sport facility with large pool great for families. Noise level wasn't bad in the rooms.”
 of 5 bubbles lauramE4028MQ, Jun 5, 2016 | Read review
“The North side had the view of another building. We were in an odd number room.”
 of 5 bubbles murdog, Nov 5, 2015 | Read review
5 of 5
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