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Crowne Plaza Hotel Kansas City Downtown

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Crowne Plaza Hotel Kansas City Downtown
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595 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Oklahoma City, Oklahoma
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms here are very clean and comfortable. it's downtown so you are close to all the nightlife activities. We stayed here for a KC Royals game. The stadium is just a short drive away. The courtyard in front of the hotel was very neat. It had 2 ping pong tables and 4 square areas. there were also seating areas... More 

Helpful?
Thank okc_guy74
Level Contributor
252 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'm in a group that meets here generally one a year. This was one of my better stays. Not that the previous ones haven't been good. I ended up with a two-room suite, which was very nice. The extra space gave me room to spread out and not feel as cramped as a normal hotel room. Our meeting was in... More 

Helpful?
Thank Robert M
Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is not maintained. Our room was reasonably clean, but the carpets in the room were in pretty bad shape and the hallway carpets resemble a crime scene --- downright disgusting (see sample photo). This place is in need of a major overhaul, from top to bottom. IHG should remove its flag until that happens.

Helpful?
2 Thank hmspector
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear hmspector, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Kind Regards, Ashley Blair Guest... More 

Mt. Prospect, IL
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Let me preface this by saying we have been so unhappy with our stays at several other Crowne locations we let our status lapse. I was booked into this Crowne by my professional organization because we were using the convention center and this hotel is just 1 block away. I was Pleasantly Surprised! I was in an regular double bed... More 

Helpful?
Thank vbnet
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear vbnet, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent conference visit. We appreciate your feedback. We are pleased you enjoyed your stay and were pleasantly surprised by your visit after your past experiences at other Crownes. Please let us know the next time you are in the area. We would love to welcome you... More 

La Vista, Nebraska
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

First off, five stars for this hotel due to Makayla at the front desk. She went above and beyond to make check in quick and our stay pleasant. We arrived exactly at check-in and there was a long line. Makayla was very pleasant, great customer service with every hotel associate we encountered! We had two rooms booked and wanted them... More 

Helpful?
Thank Mink34
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Mink34, Thank you for choosing the Crowne Plaza Kansas City Downtown and for sharing your wonderful 5-Stars review with the TripAdvisor Community. We appreciate your feedback. On behalf of our team, please let me thank you for recognizing the excellent customer service our team strives to provide to each and every guest. Your comments have been shared with our... More 

Kansas City, Missouri
1 review
4 of 5 stars Reviewed 4 days ago NEW

Sherry at the reception desk was extremely professional, polite and helpful with our questions. I would recommend she be given a raise due to her exceptional way of handling customers making them feel very welcome at your hotel. She was by far the best I have encountered traveling. Thanks Sherry!

Helpful?
Thank ttphorses
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear ttphorses, Thank you for choosing the Crowne Plaza Kansas City Downtown and for your review. We appreciate your feedback. Thank you for taking the time to recognize Sherry for all of her hard work, she will certainly be given kudos and your comments will be shared with our team. I am certain it will make Sherry's day. Thanks again... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

One thing to keep in mind is that you'll have to pay an additional $17 to park overnight. Also, there are good options but they are not included on the price. Our stay was nice, as expected from a 3+ star hotel. The room was quite spacious and clean. The tv didn't work but it wasn't a big deal. We... More 

Helpful?
Thank Blake I
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Blake I, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent stay. We are pleased you enjoyed your stay overall but would like to apologize for the TV not working. We would have definitely sent someone up to fix that right away for you. Sincerely, Ashley Blair Guest Services More 

kansas city
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Check in was quick ---- I have status and we were upgraded to the presidential suite ----- woo hoo! (no pool table in the room though ;-)). The selection of food in the club lounge both in the evening and for breakfast was very good and the view to the west made it that much better. Unfortunately the pool was... More 

Helpful?
Thank mojo7777
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear mojo7777, Thank you for choosing the Crowne Plaza Kansas City Downtown and for sharing your review with the TripAdvisor Community. We value your feedback. We are pleased you enjoyed your stay and were checked in quickly with an upgrade to our Presidential Suite. Although, we don't have a pool table :), your loyalty as an IHG Rewards Club member... More 

Springfield, Missouri
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Was assigned a room on 26th floor executive level at regular convention rate. Extremely quiet and a beautiful view! Two bellhops carried all our bags plus 2 small coolers when carts were unavailable at check-in. Room was right across from the service elevator which made getting an elevator easier, plus direct access to the self-parking deck.

Helpful?
Thank gjk880
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear gjk880, Thank you for choosing the Crowne Plaza Kansas City Downtown and for sharing your review with the TripAdvisor Community. Your feedback is important to us. We are pleased you were able to enjoy a quiet and relaxing stay on our Executive Level floor and it was convenient for you to get in and out of the hotel. Your... More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

Mikala front desk staff, and Ms.Erma housekeeping displayed excellent customer service and made our stay very pleasurable. Hotel is a little old but very clean and friendly staff. Great Stay will recommend to others

Helpful?
Thank marymitchell8372
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear marymitchell8372, Thank you for choosing the Crowne Plaza Kansas City Downtown and for your review. Your feedback is very important to us. We are thrilled you enjoyed your stay and grateful for your recommendation. It means a lot to us. Mikala and Ms. Erma will certainly be recognized for their hard work and excellent customer service. Thanks again for... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte Street, Kansas City, MO 64105
Location: United States > Missouri > Kansas City
Price Range: $183 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#27 Business Hotel in Kansas City
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