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Extended Stay America - Kansas City - Country Club Plaza

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Extended Stay America - Kansas City - Country Club Plaza
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123 Reviews from our TripAdvisor Community

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Showing 120: English reviews
LIncoln
Reviewed September 28, 2014

It is easy to miss this when you are arriving, lots of trees and bushes hiding the front. Be sure to ask for a blow drier at the front desk, they are not in the rooms. New décor. We did not use anything in the kitchen. Mattress very comfortable. We did not hear any noise. They get carried away with...

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Helpful?
1Thank RobbieLincoln
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay with us. I apologize that you had issues finding our hotel. As well, I am sorry that our grab-and-go breakfast and our fitness center did not meet your expectations. Your comments will be helpful as we continue to improve our guest experience. Still, I am glad to...

Belleville, Illinois
Reviewed August 25, 2014

We stayed here because my son was in ICU at St. Luke's Hospital and we came from out of town. The hospital recommended this place because with the voucher from the hospital they gave us a great discount. The hospital security even picked my up the next morning & gave me a ride back to the hospital. The room was...

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Thank Suzann47
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to read that my staff was so accommodating during your stay with us. As well, I am glad that your room was to your liking and that your in-room kitchen was convenient for you. Thanks to your feedback, we can continue to work...

Lincoln
Reviewed August 9, 2014

We stayed here on business for 3 nights, as it was within walking distance of an out of town job. The full kitchen proved handy, but you must ask for dishes, toaster, and coffee pot. The staff gladly sends them up. The overall appearance was fine, but a bit dingy. The bathtub had peeling paint chips and the caulking was...

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Helpful?
Thank kariyvette
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad you found our location convenient and our staff accommodating; however, we are disappointed to hear about the condition of your bathtub. We will have our maintenance engineer address the issues with your tub to ensure your experience is not repeated. Thank you again for...

Wichita, Kansas
Reviewed June 29, 2014

When my husband called, he asked for the Extended Stay right next to the Plaza...and they put us at the one on the outskirts of the city by the airport...30 min away from anything. The employees at the hotel downtown were very helpful and got our reservations switched over. Bu when we got to the room the fridge and freezer...

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Thank annawaalkes
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a response. We are glad to hear that our staff was helpful in getting your reservations situated to the right location. We do apologize for the maintenance issue. We are working with our maintenance staff to ensure our rooms are up to our standards and that everything is in working order. Again,...

Los Angeles, CA
Reviewed May 24, 2014

Great location - less than 5 minute walk to Country Club Plaza and museums. Refurbished hotel looks better on the outside than on the inside - beds are big and comfy; rooms are quiet; still just a basic hotel room with a kitchen. Daily maid service (refresh) is $5 (we weren't charged for our 2 night stay). I'd be willing...

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1Thank edcetera
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review. I am glad that you slept well and found our hotel's location to be ideal. We truly enjoyed having you stay with us and we look forward to having you stay with us again.

Kansas City, Missouri
Reviewed April 16, 2014

The toilet had diarrhea splatter when we entered the room and there was no toilet paper because "the truck didn't come" and the "free" Internet didn't work and there was no shampoo or conditioner. If you stay at Extended Stay America be sure to bring your cleaning supplies, toilet paper, shampoo, conditioner, lotion, and keep in mind the "free" Internet...

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1Thank ExtendedDoNOTstay
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for sharing your experience with us. Please accept our sincerest apologies for the maintenance issues and the level of cleanliness in your room. In response to your feedback, I am working with the housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. Please know, while we do not offer toiletries in our guest...

Austin, Texas
Reviewed April 7, 2014

I stayed at this hotel for one night and had a reservation for two rooms. Upon arrival, the individual working at the front desk informed me that if one more guest had arrived before me, my reservation would have been bumped. He told me there was a problem with third-party booking websites - that Expedia or Travelocity had shown that...

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Thank Kelly F
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the noise levels and the reservation issues. I will meet with our entire staff to review our guest protocol and reservations policies to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us in...

Garden City, Kansas
Reviewed February 7, 2014

We used this Hotel as our home for a week while one of our family member was in St. Lukes Hospital. This Hotel worked with the hospital and got us lowered prices for our extended stay. The staff was always very helpful and friendly as we were there during a snow storm. There is no room service unless you stay...

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Thank Steven S
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Steven – The staff and I read your review and would like to thank you for writing such nice comments about your stay at our hotel. I’m thrilled that we were able to make your stay comfortable. I am glad that you found our staff, especially Caleb, to be friendly and helpful. As well, I am happy that you enjoyed...

St Paul
Reviewed January 27, 2014

The location is very convenient (easy walk) to the Plaza. They charged $25/night extra for pets and it would have been an additional $20/night to have a bed with 2 rooms. The room only gets cleaned (for free) if you stay 8 days or longer. I stayed 9 nights and it was never cleaned, but it was easy to get...

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Thank nicho367
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

The feedback you provided in your review is much appreciated. I am glad that you were pleased with our location and your fully equipped kitchen. Still, I apologize that your room was not cleaned during your stay. I will meet with my staff to ensure that this does not happen in the future. Thank you again for sharing your experience...

Cedar Rapids
Reviewed October 15, 2013

No shampoo or lotion in rooms,no restocking of fresh towels on 2nd day. The soap they do provide is very cheap soap no lather. The waterpick bshower head was stuck on one setting and you had to move around to get wet! No Ice Machine you had to make your own and with 2 trays it takes forever to get...

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Thank hedgeman1
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay with us. Please know that we are sincerely sorry that shampoo and lotion was not offered upon your arrival. Unfortunately, we do not have an ice machine on site, however; we provide ice trays in the all our kitchens. Our housekeeping services are not provided daily but...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Kansas City - Country Club Plaza

Address: 4535 Main Street, Kansas City, MO 64111 (Formerly Homestead Studio Suites)
Location: United States > Missouri > Kansas City
Price Range: $105 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Country Club Plaza 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Homestead Studio Suites Kansas City - Country Club Plaza Hotel Kansas City
Homestead Suites Kansas City
Homestead Kansas City
Kansas City Homestead Suites
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Kansas City - Country Club Plaza staff and other travelers.
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Questions? Get answers from Extended Stay America - Kansas City - Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to the marriot for their extended stay packages”
 of 5 bubbles LWS1124, Dec 27, 2016 | Read review
“We did get lucky in that we did have a good view of the Plaza lights from our room.”
 of 5 bubbles 845janiceg, Dec 8, 2016 | Read review
“Not the safest place. If you don't need to keep a pet there are better hotels in the area for close to the same price.”
 of 5 bubbles kar9097, Jul 20, 2016 | Read review
“All rooms are equally good.”
 of 5 bubbles , Jun 13, 2016 | Read review
“Stay somewhere else”
 of 5 bubbles joes701, Jul 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question