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Extended Stay America - Kansas City - Country Club Plaza

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Extended Stay America - Kansas City - Country Club Plaza
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118 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Reviewed June 22, 2015 via mobile

The hotel was filthy. The carpets throughout the main areas are in bad shape. The staff was rude, and acted as though we were intruding on her personal time when we arrived. The bedroom had not been thoroughly cleaned, and the bathroom had mold all around the tub.

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1Thank Neubie5
Springfield, Missouri
Reviewed June 4, 2015

My husband and I wanted to getaway to KC for the weekend. I took a chance on the "Hotwire mystery hotel" because the price was good and in the area we wanted to be. This is no frills, not even an ice machine on the property. When I called to ask about ice, they said there were ice trays in...

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Thank deborah f
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to tell us about your experience. I am sorry to hear that we did not meet your exceptions. The team and I have reviewed your comments and are going to make sure that this does not happen again. I do apologize about the light bulb not working in your room. As well, I am...

Albuquerque, NM
Reviewed May 15, 2015

Unlike the review I wrote about the Extended Stay in Austin, Texas, my experience at this location was totally the opposite. My room was clean, the kitchenette was clean, the towels were clean. I stayed there for 6 weeks and relied very much on peace and quiet to get me through my job. It's not extravagant and isn't suppose to...

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Thank Travelerbycar
Lakewood, Ohio
Reviewed April 29, 2015

Our room was very basic and fairly clean. I did have some dirt on my sheets and had to ask the desk for a hair dryer, which I thought was something basic that should be in all rooms. Additionally, while the hotel is advertised as no-smoking, our room smelled like smoke every time we entered. I don't know if it's...

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Thank CLEtraveller
Atlanta, Georgia
Reviewed April 17, 2015

I did a blind pick of 3 hotels. The Extended Stay came up with the likes of Holiday Inn & Clairmont Inn. The first room I checked into smelled like it had a dirty adult diaper in it, room 116 smelled awful. Then they placed me in 118. It smelled better but there was mold in the bathroom around the...

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1Thank Vonda M
Austin, Texas
Reviewed March 15, 2015

Just stay 4 nights at this hotel for the Big 12 Basketball Men's Tournament. Very convenient location....easy shot downtown to the Sprint Center. Rooms have been re-modeled recently, so clean and serviceable. Room had kitchette and a desk, so it worked great. Older hotel, no frills, but great value for the money. Would use it again.

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2Thank Techxn
Reviewed January 21, 2015

While the hotel has been updated... it still is an older hotel. The location of the hotel is a highly desired area. Plenty of food locations as well as walking/jogging trails in the plaza area. We went when the lights were still on for the holidays and the location provided a great spot to take in the view. Beds are...

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Thank Donner4u
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to write a review of your stay. We are thrilled to know you enjoyed your stay. It is so great to read that you enjoyed our surrounding area and that our hotel met your needs overall. Thank you again for your review. I do hope that you will return to our hotel, or any...

Reviewed January 17, 2015 via mobile

Great location with a clean room and reasonable rate. Was for a leisure weekend trip with my husband and it was nice to get out and walk down to the restaurant and shopping area. Close to other tourist attractions and museums.

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Thank eelicart
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your stay with us. I am so pleased that your room was clean and that you enjoyed our value and location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

Washington DC, District of Columbia
Reviewed November 18, 2014

Breakfast is just awful at least have some pastries… asked for hot water to front desk but she just simply replied she didn't have that even though the staff room is just right next… I booked hotel using a 15% off code yet when i check out the bill did not include my discount but the room is very clean...

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Thank lyyzsyydc
Reviewed November 10, 2014

In our 2 days we killed 3 cockroaches. The bed was extremely un comfortable. Location is great, close to everything.price is great but you get what you pay for here. Cheap prices = cockroach's. Went through hotwire but I don't think I will do that again. They didn't even tell you the room specs after purchase. I had to call...

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Thank sespan24
Manager_11525, General Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the cleanliness issues in your room are truly regrettable. We are very sorry for your experience. I can assure you that we have taken the necessary actions to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Kansas City - Country Club Plaza

Address: 4535 Main St, Kansas City, MO 64111-1815 (Formerly Homestead Studio Suites)
Location: United States > Missouri > Kansas City
Price Range: $100 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Country Club Plaza 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Homestead Studio Suites Kansas City - Country Club Plaza Hotel Kansas City
Homestead Suites Kansas City
Homestead Kansas City
Kansas City Homestead Suites
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Kansas City - Country Club Plaza staff and other travelers.
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Questions? Get answers from Extended Stay America - Kansas City - Country Club Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We did get lucky in that we did have a good view of the Plaza lights from our room.”
 of 5 bubbles 845janiceg, yesterday | Read review
“Not the safest place. If you don't need to keep a pet there are better hotels in the area for close to the same price.”
 of 5 bubbles kar9097, Jul 20, 2016 | Read review
“All rooms are equally good.”
 of 5 bubbles , Jun 13, 2016 | Read review
“Stay somewhere else”
 of 5 bubbles joes701, Jul 11, 2015 | Read review
“Top floor was best.”
 of 5 bubbles Travelerbycar, May 15, 2015 | Read review
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