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Extended Stay America - Kansas City - Country Club Plaza

Traveler (43)
Room & Suite (39)
Dining (2)

About

#90 of 114 hotels in Kansas City
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free parking
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
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Location

Full view
90Good for walkers
Grade: 90 out of 100
23Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
185Reviews
1Q+A
24Room tips
Traveler rating
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Popular mentions
Not worth the $160 i paid! The hallways had a strong odor of glue or paint thinner. Under the beds was filthy with lint and dirt like it hadn’t been clean in months. There was a piece of hair in one of the beds, clothes in a dresser drawer and the curtain rod was even broke.
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Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club Plaza
Responded Apr 28, 2019
Miranda, Thank you for your recent stay and for taking the time to post your review. We sincerely apologize for the service and cleanliness issues you experienced. We have procedures in place to keep this from happening, and we will discuss your comments with our team to make sure these procedures are being followed each and every time. We can absolutely do better, so we hope that you and your family will give us the opportunity in the future to provide the service levels that you expect and deserve from our brand. Sincerely, Hotel Management
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Hotel's Favorite
Traveling through, this was a last minute thing. We picked this hotel and was very pleased. Check in was easy. Carl(I think that was his name) was very accommodating and was helpful. Our room was very clean, very nice. Much better then we expected! Our check out girls were sweet
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Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club Plaza
Responded Sep 8, 2018
Kerry, thank you for the glowing review of Extended Stay America. We’re glad to know you were impressed with the service provided by our wonderful staff and that you loved your well-kept room. We look forward to sharing your compliments with our team. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
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First the good stuff. Great location to The Plaza. Free parking. Free Wi-Fi that works well. Friendly front desk Personnel at check-in and check-out. TV works well. Now the negative, the room had a very heavy smell of smoke. The bathroom was rough looking. The sink and tub had
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Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club Plaza
Responded Mar 10, 2019
Thank you for taking the time to share your feedback. We are sorry for the issues you encountered in your room and regret the inconvenience caused. Rest be assured, your feedback has been shared with the housekeeping and maintenance team to be more diligent in their efforts moving ahead. We hope you all will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
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It was less then a mile from where we needed to be so when we found this at less then half the others hotels we took it. The room and bathroom were clean. Breakfast was a counter of take and go items. Granola bars, muffins and instant oatmeal. They had coffee and hot tea. You
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Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club Plaza
Responded Nov 12, 2018
Thank you for being our guest. We're glad our location was ideal for your needs and that you were impressed with our affordable prices. However, we're sorry for the inconvenience you had due to our hotel policy. Please know since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as toiletries. These items are available and are complimentary at the front desk at any time. We're sorry this was not explained to you at the time of check-in. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
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The location to Country club plaza is very nice but so are the two hotels next door. The "free breakfast" is nonexistent. I tray of granola bars and lame coffee, BTW - if you sleep in past 9Am on SUNDAY !!!!!, you will miss this glorious spread. We usually opt for a place
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Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club Plaza
Responded Oct 30, 2018
Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
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Previous
PRICE RANGE
$120 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites kansas city - country club plaza hotel kansas cityhomestead suites kansas cityhomestead kansas citykansas city homestead suites
FORMERLY KNOWN AS
Homestead Studio Suites
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
99
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