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Candlewood Suites Kansas City Airport

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Candlewood Suites Kansas City Airport
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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 4, 2016

because the hotel offered smoking rooms, the whole hotel smelled like an old ashtray. No pool, joke of a workout area, no actual breakfast options at their canteen area since no breakfast was offered free or otherwise. The redeeming qualities were that the room was nice size and clean, and i liked having a kitchenette. The tub was small but... More 

Helpful?
1 Thank Lauren N
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for taking the time to give our Candlewood Suites a review here. Our hotel, is located in a corporate office setting, by the airport, ownership decided not to put in a pool. All Candlewood Suites hotels do not offer a free breakfast. Our guests tend to be long-term guests that purchase food to prepare their own breakfast in... More 

Sioux Falls, South Dakota
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 7, 2016 via mobile

Stayed at this hotel for one night while passing through KC on business. Everything was perfect. Check in was smooth and efficient and the desk agent was very polite and helpful. My room on the third floor was large and clean. I didn't notice any noise from the airport. Common areas were all very clean and overall the hotel seems... More 

Helpful?
1 Thank RTfromSD
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for taking the time to review your experience at our hotel. Glad that you found the surroundings to be clean and tidy and our service was friendly and polite. More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 9, 2016 via mobile

Stayed for 10 nights while on business at nearby hospital. The room was clean, bed comfortable, amenities were sufficient to make nightly meals. It was 5 -10 mins from airport , good retail shopping , HyVee grocery store, movie theater, multiple restaurants. Staff was friendly and the hotel was quiet considering it is off I29 and airport traffic. Will stay... More 

Helpful?
1 Thank NMPT
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for staying at our hotel. We appreciate the kind review of your experience here at the Candlewood Suites. We hope you choose us again in the future. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 17, 2016 via mobile

I stayed at the Kansas City Airport Candlewood Suites last weekend. Two disappointments happened: 1. When I arrived at the lobby there was not anyone there to check me in. A sign instructed me to call a number on the house phone which I did. A lady said to wait there that she would be there in 10 minutes. Literally,... More 

Helpful?
Thank Con N
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

"Mr". Thank you for the review. We did have a situation with the van driver who went home early with sickness. We unfortunately was put in a situation of one person to do two jobs for about an hour. Again we apologize for the inconvenience of waiting at the front desk until you could be served. I have spoke to... More 

Portland, Maine
Level Contributor
238 reviews
217 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed December 30, 2015

My stay here was "okay." Jordan at the desk was nice ... Jeff W. ... the shuttle driver to the airport was also nice. The lobby decor was pleasant. There was a small sundries shop near the front desk. The exercise room was nice. There was a coin laundry room also. The walls in the bedroom were a bit grimy... More 

Helpful?
Thank Eulalia_3
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for your review of our hotel and your experience. Not sure about the smell of the fragrance in the room. Hopefully it did not cause a problem. All Candlewood Suites have carpet on the bedroom half of the room and a laminate in the kitchen area in case of spills while cooking. The chair can be moved to... More 

Salt Lake City, Utah
2 reviews
3 of 5 stars Reviewed November 8, 2015 via mobile

I stayed here only for the price as I was passing through traveling 1. the walls are thin. you could have a conversation with the guy next door if you wanted. 2. there is no free breakfast. this is not holiday inn express 3. the planes start flying at 6:30 on weekends. 4. the check in is at the end... More 

Helpful?
Thank estewesto
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thanks for taking the time and effort to complete a review on our hotel. Let me try to clear up some confusion you have with the comments you made in your review. 1 We are an extended-stay hotel. The walls offer more insulation than most hotels. 2. Your correct we are not an HI Express we are a Candlewood Suites.... More 

Milwaukee
Level Contributor
114 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed November 2, 2015

This was our first visit to the KCI Candlewood Suites property. I made arrangements for the delivery of some 13 boxes in advance of our arrival and the delivery was handled exceptionally well and stored in the Sales Manager's (Dawn's) office until our arrival two days later. After using a marvelous pneumatic wheel luggage cart to move our substantial luggage,... More 

Helpful?
Thank SkiKingMKE
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for completing a review on our hotel and bringing attention to two of our staff members. I will share with them your kind words of the service they provided. More 

Des Moines, Iowa
1 review
1 of 5 stars Reviewed October 23, 2015

Day 1 25 minute wait to check in, would not let guest check in even a few minutes early. Assigned room finally, key didn't work, housekeeping let us in. Front desk person came to room to tell us we were in someone else’s room, she had accidently assigned it to us. Had to move to another room. As she helped... More 

Helpful?
Thank staceyann050889
IHGCare, Guest Relations Manager at Candlewood Suites Kansas City Airport, responded to this review

Dear staceyann050889, Thank you for leaving us a feedback. Providing excellent customer service and comfortable accommodation are some of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel and would welcome the opportunity to... More 

Nebraska
1 review
2 of 5 stars Reviewed October 12, 2015

We booked 2 rooms with this property 2 weeks ahead of the night we'd be staying. Upon arrival, we were informed that they didn't have a reservation for us. After working through the details of our reservation, the front desk staff realized we had been moved from Candlewood to their sister property across the parking lot, Comfort Inn. We were... More 

Helpful?
Thank 1010teresa1010
IHGCare, Guest Relations Manager at Candlewood Suites Kansas City Airport, responded to this review

Dear 1010teresa1010, Thank you for your review regarding your recent stay at Candlewood Suites Kansas City Airport, MO. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

1 review
4 of 5 stars Reviewed September 20, 2015 via mobile

Love the room, i dont see why people always complaint about minor things. I can guarantee you that those rooms are way better and cleaner than the house they live in. They get a huge discount still not happy. Great place/room Great staff (except for that guy who seem to be bothered when i asked to buy a certain item... More 

Helpful?
Thank ELARMASECRETA D
Tom S, General Manager at Candlewood Suites Kansas City Airport, responded to this review

Thank you for the nice review of our hotel. We are also glad that you think enough of our property to share it with your company's boss and other associates to stay here. We are glad that you like the cupboard and the selections that are available for out guests. We hope to see you again very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The brand new Candlewood Suites Kansas City Airport is the area's newest all-suite hotel, conveniently located just two miles away from the airport, we offer a free shuttle, (5:00am-11:00pm) If Kansas City is your destination for business, the hotel is located near Delaval, Midland Brake, Weber, General Motors,Fort Leavenworth and many more.Minutes from your guest room door are some of Kansas City's biggest attractions: Zona Rosa Shopping, Sprint Arena / Power & Light District, Downtown KC and the Convention Center. Legoland and Discovery Aquarium, Arrowhead & Kauffman Stadiums Each spacious suite has a fully equipped kitchen complete with microwave, stove top and full size refrigerator. Work efficiently at your over sized desk with executive chair and free high-speed Internet access. Check email and talk on the phone at the same time. Relax in the comfortable recliner while you enjoy the CD & DVD players. Work off some stress in our fitness center or visit the Candlewood Cupboard where you can pick a variety of foods, beverages and even toiletry items. Whether your trip is for business or pleasure, experience Midwest's finest Hospitality at the Candlewood Suites-Kansas City Airport. ... more   less 

Additional Information about Candlewood Suites Kansas City Airport

Address: 11110 N Ambassador Dr, I-29 & 112th Street - Exit #12, Kansas City, MO 64153-2013
Location: United States > Missouri > Kansas City
Price Range: $91 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Kansas City Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Candlewood Suites Kansas City Hotel Kansas City
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