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The Raphael Hotel, Autograph Collection

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The Raphael Hotel, Autograph Collection
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787 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Topeka
Reviewed 4 days ago NEWvia mobile

This is a wonderful hotel close to the Plaza. The service, ambiance and everything about this hotel is unsurpassed. We stayed here to celebrate our birthdays and were treated like royalty. We were given chocolates and a bottle of wine. I cannot rave enough about this fine hotel.

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Helpful?
Thank tommyboyks
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

tommyboyks, HAPPY BIRTHDAY! Thank you choosing the Raphael Hotel to celebrate your special day! We also appreciate your many kind comments and review. We hope to see you again soon....

Leawood, Kansas
Reviewed 4 days ago NEW

We were one of 5 couples for our annual Sunday night Christmas time getaway.. Check in time is 4:00, but room wasn't ready until 5;00. Asked front desk to call me on cell phone when room was ready but they never did. All of us went to their bar for drinks. Server put some kind of electronic devices on the...

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Helpful?
Thank 123FrankX1
Patrick J, Front Office Manager at The Raphael Hotel, Autograph Collection, responded to this review

Dear Frank, Thank you for joining us again at the Raphael Hotel. While I am happy to hear you enjoyed your stay, it is clear a few areas of your visit did not meet your - or - our expectations. We appreciate your feedback. Please be rest assured these items will be addressed for the future. Best Regards, Patrick

Reviewed 6 days ago NEWvia mobile

Just a great place! Staff was excellent and so friendly and professional. The bed and all amenities were perfect! Would love to have stayed a couple more days! The King Suite was the perfect retreat to a late night arrival.

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Helpful?
Thank Jan M
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

Jan M, Hopefully your next visit with us will not be so quick! Thank you for taking the time to share your thoughts. We appreciate your efforts, and kind words!

McGahe
Reviewed 1 week ago

Hotel looks like just an older apartment from the side as you approach. Then you behold a beautiful iron arch to drive into the properties welcoming frontage. From the Christmas trees to the subtle white lights adorning the arches to the outdoor fire pits this property says it all Welcome to the day of yesteryear and enjoy the amenities of...

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Helpful?
Thank gpfaff1
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

gpaff1, Thank you for being our Guest for the Plaza Lights celebration! We appreciate your kind comments as well as your patronage. We hope to see you again!

Omaha, NE
Reviewed 1 week ago

The Raphael is well-located for enjoying the Christmas Lights on the Country Club Plaza. The Lighting Ceremony is on Thanksgiving night and the hotel is a popular place to spend Thanksgiving. Therefore, rates are quite high for Thanksgiving night. We were able to get a room in late October, but we did not have a view of the Plaza. Shortly...

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Helpful?
Thank joy2day
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

joy2day, Thank you so much for the many kind comments you shared. We appreciate the details you provided, and hope you will consider beginning a new tradition for Thanksgiving with us. We hope to see you again next year, if not before!

Wichita KS
Reviewed 1 week ago via mobile

This is our favorite hotel in KC. The staff were exemplary as always, with the exception of housekeeping - the reason for the "disappointed" title - bathtub not cleaned properly- our bottled waters were trashed - bed was made so sloppily, it felt like they didn't care. On our last visit I was so impressed by our room - this...

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Helpful?
Thank luv2travelwichita18
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

luv2travelwichita18, Thank you for taking the time to share your thoughts with us. Thanks to efforts like yours, we have the opportunity to provide attention to situations that may require improvement, as well as to share all input with all of our Associates. We appreciate your valued input as well as your patronage. We hope to have the opportunity to...

Austin, Texas
Reviewed 1 week ago

I've been a frequent visitor to Kansas City over the past few months, and primarily stayed within Crown Center. However, I recently decided to stay at the Raphael based on a number of my co-workers recommendations, and it was a great experience. The hotel itself is fairly small (compared to the Westin Crown Center), but comfortable. The service is top...

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Thank Doughbuy
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

Doughbuy, Thank you for being our guest, and for taking the time to share your thoughts. We hope we will be your new home away from home when visting the Kansas City area.

Topeka, KS
Reviewed 2 weeks ago via mobile

Hubby and I decided a few days before Thanksgiving to spend the holiday on the plaza. I called the Raphael and was able to get a room. The staff is amazing and very personable. We loved the free valet parking. The elevators are tiny and were quite slow, but the place was packed. We sat outside by the fire pits...

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Helpful?
Thank breoni
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

breoni, Thank you for spending your Thanksgiving with us, and your kind review. We will share your thoughts with all of our Associates as well. We hope we will see you again next year!

Reviewed 2 weeks ago via mobile

We loved our stay at The Raphael. We took advantage of a Presidential Suite and the Sunday Culinary Getaway package. It was WELL worth it. The staff was amazing and friendly. We had a few small issues with our room that were resolved above and beyond what would be expected. We will definitely be staying here again. The most relaxing...

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Helpful?
Thank Adrienne W
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

Adrienne W, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your efforts, and hope to see you again soon!

Flagstaff, Arizona
Reviewed 2 weeks ago

The staff is excellent. The rooms are quaint; the room I had was on the smaller side. The restaurant serves good brunch and meals - but the food does not seem to transfer to room service. If in the area again. Would stay at the hotel.

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Helpful?
Thank Ryan T
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

Ryan T, Thank you for taking the time to share your thoughts with us. While we certainly appreciate your kind comments, we also want to apologize for any disappointment with your Room Service order. We will review this issue to improve upon it. Thank you for your input as well as your patronage.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Raphael Hotel is an elegant, charming boutique accommodation modeled on the finest small European hotels. Readers of Travel+Leisure voted The Raphael Hotel one of the 2015 T+L 500 World's Best Hotels. With a combination of a significant historic landmark, vintage hospitality, and individualized service, this Kansas City luxury hotel delivers a unique destination experience in the heart of Kansas City, Missouri's famed Country Club Plaza.The hotel's signature restaurant, Chaz on the Plaza, is noted for its intimate, romantic atmosphere and its distinct brand of modern, regional American cuisine. Menus offer a concise, yet diverse variety of appetizers, salads, soups, entrees and desserts. Signature items include fried green tomatoes, shrimp and grits, and a hand-cut, wet-aged prime beef Kansas City strip steak that advances Kansas City's beef reputation. ... more   less 

Additional Information about The Raphael Hotel, Autograph Collection

Address: 325 Ward Pkwy, Kansas City, MO 64112-2111
Location: United States > Missouri > Kansas City
Price Range: $239 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Raphael Hotel, Autograph Collection 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
The Raphael Hotel, Autograph Collection Hotel Kansas City
Raphael Hotel Kansas City
Raphael Kansas City
Hotel Style:
#1 Luxury Hotel in Kansas City
#1 Business Hotel in Kansas City
#1 Romantic Hotel in Kansas City
#2 Family Hotel in Kansas City
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Questions & Answers

Here's what travelers have asked, with answers from The Raphael Hotel, Autograph Collection staff and other travelers.
14 questions
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Questions? Get answers from The Raphael Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for Plaza view.”
 of 5 bubbles 123FrankX1, 4 days ago | Read review
“first floor front has great view of Christmas lights All front rooms better views”
 of 5 bubbles gpfaff1, 1 week ago | Read review
“Plaza view suites are the best.”
 of 5 bubbles TimothyR639, 3 weeks ago | Read review
“Suites with Plaza view are great! All rooms quiet and cool.”
 of 5 bubbles zercherkathy, Oct 23, 2016 | Read review
“Just ask for a room over looking the river and city”
 of 5 bubbles tomsQ5601AR, Oct 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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