When I'm traveling to KC, I always stay at the InterContinental KC at the Plaza! The location is convenient to so many restaurants, the rooms are clean and spacious and the restaurant/bar in the lobby (American Slang) is a great place to wind down at the end of a long day. Definitely recommend the hotel and the friendly staff!

My husband and I recently stayed a long weekend for our 10th anniversary. I booked this based on the view, price and reviews. The short of it: this was a nice looking hotel with elegance but way over priced food and drinks Cons: let’s start with check in! The line was very long and slow. The food menu is very limited, we both ordered 10oz steak. My steak was tiny. Neither had any flavor and only came with fries. For $36 I was very annoyed. A Corona was $9 and mojito was $16 and it wasn’t good. There was some room party or something next to us snd they were loud And made the whole hallway and our room smell like weed. The bed was hard, pillows were flat and no extra blanket. Also we paid for a room with a view, we basically looked straight at the Raphael hotel so there wasn’t that much of a view. Also I was annoyed that during check in, the person checking us in didn’t tell us about the live band or the specials going on for Valentine’s Day. We would have really enjoyed that. But since we park on the floor our room was on, we never saw a need to go downstairs, which was where the live band was. Pros: it was very elegant and clean around the hotel. Our room was very spacious. The TV was much larger than most hotels we have stayed in. The lightening in the bathroom was perfect for putting on my makeup and just overall in general. Most hotel bathrooms are dim. We were not bugged every morning by housekeeping even though we were staying multiple nights. We have experienced that at other hotels. There were plenty of towels in the restroom. The Keurig was very nice to have. Quick and easy and the selection of coffee And tea was perfect! Things Covid changed: no room service. I was sooooo looking forward to ordering breakfast so that was a big bummer. And no gift shop. I actually needed that shop because I had forgotten my tooth brush and some toiletries. Stupid Covid-19! Overall I would stay again. But I wouldn’t eat there and I would ask about entertainment.

Location: Excellent. Everything in the Plaza is within a block away. Food: There's a restaurant in the hotel however we (my brother and I) decided to walk around the Plaza and eat at one of the local restaurants. There are many of them and all are very good! Room: Our room was at a reasonable price. We had a room with two queen beds. What a great night sleep! Very comfy and very quiet. Our room overlooked the Plaza side so at night, we could see all the lights that are strung, outlining all of the buildings. It's a beautiful sight! Service: I made our reservations on line and then about 4 hours later, received an email for a 25% off rate coupon. I printed it out and brought it with me. Even though the coupon apparently had to be used at the time of making a reservation using its link, they gave me the 25% off. I was very pleased! IHG Membership bonus: If you aren't an IHG member, join. One of the perks for us was an early evening happy hour (finger foods and open bar) in a special room on the 11th floor. Later on beginning around 7:00, there was a dessert buffet we could also go to. How wonderful was that!!! Service: Easy and friendly check in. Parking: On site; I believe if you park your car yourself vs. valet parking, it's $18. Not bad compared to other places. Overall, this is a lovely hotel. Very nice atmosphere and the location is excellent. I highly recommend it.