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Overall the hotel is nice, updated, and clean. We arrived early for some on site meetings, there was no one to hold luggage and had to wait for someone to come to the front desk area. She ended up taking our luggage for the bell...More
This is my third time back to this hotel in just over a year. I've stayed in the winter, spring and summer. The staff are always friendly and very accommodating, they make the experience is always a positive one. Craig up in the concierge area...More
2 Thank Adrian B
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 2 weeks ago
Dear Adrian B,
Thank you for your feedback and please know how much we appreciate your loyalty during the last year.
We’ll be sure to relay your comments to Craig. He is a very valued member of a team that goes to great lengths to...More
Absolute BEST place to stay in KC! Rooms overlook the plaza, walk to all the restaurants and 'art' sites on the plaza or stay in the hotel itself and enjoy great food, wonderful views and the best staff around!
a classic hotel in a classic location at the Plaza in KC which has a national award from Urban Land Institute name after the Plaza's developer, JC Nichols. a great development that is now becoming a great Smart City .
We had a great REALTORS...More
Outstanding Service by Melanie Riley and Craig Both Conceriges Melanie is the overall supervisor and she is the most helpful in the hotel service industry among my many travel.
The beds are most comfortable and the rest of the hotel staff is most helpful. If...More
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 4 days ago
Thank you for your feedback, which will be shared with Melanie and Craig. The InterContinental Concierge Experience is a unique offering in Kansas City and there are many reasons why it is so highly acclaimed by guests who choose this service. Most of...More
Luxury and elegance amidst Kansas City's finest in shopping and dining, the InterContinental Kansas City at the Country Club Plaza is the destination for leisure and business travel. The hotel completed a ...Morevery extensive renovation in March 2017, giving a contemporary feel to a landmark hotel in Kansas City's premier location for shopping, dining, and entertainment. Less
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