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Kansas City Marriott Downtown

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Kansas City Marriott Downtown
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1,002 Reviews from our TripAdvisor Community

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There are newer reviews for Kansas City Marriott Downtown
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Showing 992: English reviews
Denver, Colorado
Reviewed September 16, 2015

I travel a TON for business and this was my first trip to Kansas City. Upon arrival, I was offered a government rate at checkin by the desk clerk because I am a government employee and that is the ONLY way I can stay at the hotel. It need to be understood that had the front desk clerk NOT offered...

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Helpful?
1Thank Emily P
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent visit. I understand that you have been contacted directly regarding this situation and I am sorry if it did not meet your expectations. I hope that you will consider our hotel for future trips to Kansas City when the government rate is available, and I would like to invite you to contact...

Omaha, Nebraska
Reviewed September 15, 2015

Just as cars get detailed and look brand new, the same needs to happen for hotels and it's time that someone with a practiced eye and a clipboard went into each and every room and looked at each door, window and carpet to note where maintenance is needed. Then this hotel would get an "excellent" instead of just a "very...

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Helpful?
Thank cruisestitcher
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We recently completed our public area and meeting room renovation and we will be starting on our guest room renovation in 2016. We are finalizing the plans and many of things you mentioned will be changing in our guest rooms. We are very excited for the changes and the new look our guest rooms will...

Dallas, Texas
Reviewed September 15, 2015

A convention hotel is a convention hotel... NOT! Wow. Location, location, location. And everything was perfect when it comes to location. 1/2 block to the convention center. 3-4 blocks to every restaurant you could need... AND a crazy-wonderful downtown grocery store! I mean, and AWESOME sleek, modern and full service grocery store! Across the street is a counter-serve diner for...

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Helpful?
Thank DavidandAngela
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice review. We are delighted that you had a wonderful experience with us at the Kansas City Marriott Downtown. I am happy to hear that you loved the location of our hotel as it is so close to many local attractions and the great grocery store. I am pleased that all of our staff you...

Reviewed September 14, 2015 via mobile

The front desk staff are always friendly and helpful. It's usually pretty loud and crowded in the lobby and this time was no exception. The rooms are spacious and appear to be clean. The beds are comfortable but the furniture is out dated and worn out. The workout room offers a variety of equipment and offers a yoga class in...

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Helpful?
Thank shantay m
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your comments. I am glad to hear that you found your room to be comfortable and the staff friendly and helpful. I do apologize for the condition of the furniture. We will be starting a renovation of all of our guest rooms in the near future and this is one of the...

Kansas City, Kansas
Reviewed September 13, 2015

We have stayed here several times. This review is for the suite we stayed in this weekend. This was not the best suite we have ever stayed in. It is two separate rooms, one set up as a living room and one is the bedroom with adjoining doors. It is not a true suite in that the bedroom can be...

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Helpful?
Thank Littlegto67
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review regarding your recent stay. We are happy to hear that you like the location of our hotel as it is close to the Power & Light District and the Sprint Center. I am pleased that you found our staff pleasant and assisted you with anything you needed. I would like to apologize for the inconvenience...

Reviewed September 12, 2015 via mobile

The worst Marriott we have ever stayed in. The TV was totally static like it was on an antenna. Maintenance came and worked on it. It was a little better but not much. No fridge. We paid $18 a night to park our own car only to find out the parking garage was full. The staff was nice and helpful...

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Helpful?
Thank Marcella S
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. I am so sorry that you did not have a great experience at our hotel. We strive for 100% guest satisfaction and we failed you on that. I would like to apologize for the inconvenience you experienced with parking. We have a garage and in the event it gets full we do have an alternate...

Kansas City, Missouri
Reviewed September 10, 2015

After a long, tiring trip, got to the hotel and Kyle M. checked us in. His hospitality was exemplary and he showed great care for our well being. He greeted us with a smile, answered all of our questions, and did the utmost in ensuring a comfortable and fun stay. Thank you Kyle M.! A very nice and comfortable hotel...

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Helpful?
Thank AMWAnonymous
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback and we are delighted that Kyle gave you wonderful service and answered all of your questions. We are pleased that you found our hotel comfortable and that you had a fun stay with us. We look forward to seeing you again when you return to Kansas City.

Plano, Texas
Reviewed September 9, 2015

We stayed here for 3 nights And we loved it. The elevators are awesome. High tech. good launch and great bar. Big rooms. Upgraded. Nice view from the room. Workout room was also great. one of the best we ever found.

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Helpful?
Thank Myriam D
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are delighted that you had a wonderful stay at our hotel and that you loved it. We are so pleased that you found your room accommodations nice and enjoyed the view from your room. We get many compliments about our Fitness Center on the 22nd floor and thank you for telling us it is...

Omaha, Nebraska, United States
Reviewed September 8, 2015

We enjoyed a very comfortable stay at the KC Downtown Marriott. Check-in was quick and we thought are room was great. It was quite clean and even though we were near the elevators, very quiet. We used the bar/great room area several times and thought the service and food were both very good. One of the bartenders Leo, was very...

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Helpful?
1Thank Diane T
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for you feedback regarding your recent visit. We are pleased that you enjoyed your stay and that you found your room accommodations to be quiet and comfortable. I am happy to hear that you spent a lot of time in our Bar Central and that Leo was very helpful to you in selecting a drink or food item...

Reviewed September 7, 2015 via mobile

My wife and another couple stayed here over Labor Day weekend in the main tower. All of us enjoyed the experience. Good rooms. Helpful, friendly staff. Plenty of TVs in the lobby bar to watch our desired football game. Walking distance to Power and Light district and a short Uber ride to the K, Plaza and everywhere else.

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Helpful?
Thank JLT1960
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice review. We are delighted that you and your friends had a wonderful stay with us over the Holiday weekend. We hope to see you again when your travels bring you back to the Kansas City area.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
BARCENTRAL
BARCENTRAL
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 

Additional Information about Kansas City Marriott Downtown

Address: 200 W 12th St, Kansas City, MO 64105-1638
Location: United States > Missouri > Kansas City
Price Range: $186 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Priceline, Orbitz, Odigeo and Travelocity so you can book your Kansas City Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#28 Business Hotel in Kansas City
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Questions & Answers

Here's what travelers have asked, with answers from Kansas City Marriott Downtown staff and other travelers.
10 questions
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Lombard, Illinois
5 months ago
Colorado Springs, Colorado
Rock Island, Illinois

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Questions? Get answers from Kansas City Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Concierge lounch is perfect!”
 of 5 bubbles AnnieMF, 2 weeks ago | Read review
“Ask for a clean one!”
 of 5 bubbles J7558QXdavidk, Nov 1, 2016 | Read review
“all rooms in the older building face other buildings.”
 of 5 bubbles 259SharonW, Oct 29, 2016 | Read review
“The rooms overlooking Barney Allis Plaza give you a nice night time view.”
 of 5 bubbles Ganders1984, Oct 27, 2016 | Read review
“If you are sent to the East / Muhlebach Tower, try to get an even numbered room, and ask about the curtains in the room.”
 of 5 bubbles steverR4493UC, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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