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Kansas City Marriott Downtown

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Kansas City Marriott Downtown
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945 Reviews from our TripAdvisor Community

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Showing 935: English reviews
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been coming to KC for the past 35+ years. Since I'm a devoted Marriott fan, you have two choices for a Marriott; one in the downtown area and one near the Plaza. While you are much closer to shops and restaurants if you stay at the Marriott on the Plaza, I prefer staying at the downtown Marriott. With the... More 

Helpful?
Thank aaaaveep
Cincinnati, Ohio
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The front desk and housekeeping staff were friendly and responsive, which isn't always the case at such a large hotel. The walkway access in between the two buildings is a convenient touch without having to go to the first floor and crossing the street. The rooms could use additional electrical outlets next to the bed.

Helpful?
Thank BlueBassBoat
David T, Manager at Kansas City Marriott Downtown, responded to this review

I am glad to hear that you found our staff friendly and that they took good care of you. we are aware of the need for more outlets in the rooms and will be addressing this when we start our room renovations later this year. The new room design will be much more modern and functional for the needs of... More 

Kingsport, TN USA
Level Contributor
9 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here during the World Science Fiction Convention for proximity to the KC Convention Center. Our room had recently been remodeled and was comfortable. The staff was very helpful and friendly. Housekeeping was exceptional since I'd left my Kindle and a book behind in the nightstand drawer. They'd found both by the time I called the next morning and sent... More 

Helpful?
Thank Gary R
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments and we are pleased that you enjoyed your visit at our hotel. We are delighted that our staff gave you exceptional service and that our Lost and Found was the best. We recently ordered refrigerators for all of our rooms and hopefully by the end of September they will be placed in all our guest... More 

San Jose, California
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were here for Worldcon 74 (Mid-Americon II), so the hotel was full of folks attending the same event. The elevators were fairly full, although the new "smart" elevators seemed to keep folks moving pretty well. The bar was packed every night, as was the dining room. I'm not sure if they brought in enough staff for the load, as... More 

Helpful?
Thank SJChristine
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments regarding your recent stay. We enjoyed your group at our hotel. We have received many compliments on our new upgraded elevator system. The elevators are quicker and more efficient and I am pleased that you thought they moved pretty well. I would like to apologize for any inconvenience you experienced with the delay of being... More 

Wichita, Kansas
Level Contributor
333 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here while attending a show at the Foley Theater which is just across the street. The hotel is also conveniently close to the convention center and the power and light district. The lobby, bar and restaurant areas were all very spacious and comfortable. Services was very good. Our room overlooked the square just south of the hotel which provides... More 

Helpful?
Thank Ken M
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. We are delighted that you enjoyed the hotel and your room accommodations. We are also glad you liked the location of our hotel as we are close to many local attractions. We have an upcoming guest room renovation planned. All of the furniture and the decor will be changing. Thank you again for your comments. More 

Boston, Massachusetts
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is convenient to the convention center, which is probably a frequent reason why folks stay here. Consists of the primary tower (with restaurant, bar, etc.) and the Muelback tower, connected by skybridge, which was fine. "Directly connected to the convention center by enclosed walkway" is true - although a chunk of that walkway is through a dedicated path... More 

Helpful?
1 Thank efpub
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for posting your comments about your recent stay. I am glad that our location worked out well for you. The underground walkway to the Convention Center does come in very handy, especially during bad weather. I do apologize about the issues you had while in your room and will be sure to share your feedback with the appropriate... More 

Sebastopol, California
Level Contributor
111 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in a mobility handicapped room with a roll in shower and double queens. It actually served the needs of my mobility handicapped roommate very well. The view out the window was wonderful so if you can ask for views out of the front of the main tower you will see a lovely fountain and even the Liberty Memorial... More 

Helpful?
Thank Linda R
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are pleased that your room accommodations assisted your room mate very well. We do have an upcoming guest room renovation planned. We are planning on remodeling the bath rooms and updating the decor in the guest room. We are also planning on adding extra electrical outlets. I am pleased that you found our hotel... More 

Naples, Florida
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

False advertising coupled with very poor service does not speak well of this hotel, nor add to the enjoyment of people staying here. The hotel advertises (or rather "advertised") room amenities as including "• Mini fridge". We relied on this representation, and when we arrived were taken aback to discover that the room had none. I called Room Service to... More 

Helpful?
Thank Don T
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your comments, we rely on all types of feedback to help us improve our hotel operations. I do apologize that we did not meet your expectations and for the miscommunication about refrigerators. We currently have only refrigerators in specific rooms with some extras available upon request. However we are in currently in... More 

Fort Bragg, California
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I were in town for World Con at the Convention Center, and the downtown Marriott was the host hotel. From the moment we checked in to the moment we checked out, we were greeted exclusively by pleasant, smiling, helpful professionals who seemed to psychically know what we wanted before we even had to ask! The elevators were... More 

Helpful?
Thank LKJames
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your nice comments. We are thrilled to hear that you enjoyed your stay and that our staff took such good care of you. I do apologize about having to ask for soap and the issues you had with the air conditioning and will share your feedback with the appropriate hotel teams to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Awesome hotel, friendly staff, within walking distance to Bartle Hall, and other surrounding businesses. Definitely would stay here every time I am in KC and I would recommend it for anyone who is traveling for personal or business

Helpful?
Thank Erin L
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice comments regarding your recent visit. We are delighted that you had an awesome experience at our hotel and that you liked the location and the friendly service we provide to our guests. We appreciate your loyalty and look forward to seeing you again when your travels bring you back to Kansas City. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
BARCENTRAL
BARCENTRAL
Cuisines: Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 

Additional Information about Kansas City Marriott Downtown

Address: 200 W 12th St, Kansas City, MO 64105-1638
Location: United States > Missouri > Kansas City
Price Range: $210 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
Reservation Options:
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#28 Business Hotel in Kansas City
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