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Kansas City Marriott Downtown

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Traveler (278)
Room & Suite (151)
Dining (34)
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Overview
  • Excellent29%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible5%
Travelers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Kansas City Marriott Downtown
Special Offer: Member Rates
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Offers from Kansas City Marriott Downtown
Special Offer: Member Rates
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Reviews (1,244)
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1,226 results
Traveler rating
356
446
248
108
68
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LanguageEnglish
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356
446
248
108
68
Show reviews that mention
All reviewsconvention centermain towerpower and light districtthe concierge loungepower striplobby barwithin walking distancetop floorself parkingattending a conferenceguest servicescoffee makerelevatorskywalkmetropolitangarageconcert
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1 - 5 of 1,226 reviews
Reviewed 3 days ago

This is right next to the Convention Center and lovely people. Nice rooms. Decent dinner options. They h@ve a shuttle available for up to a mile from the hotel as a courtesy. Nice people so good place to stay.More

Thank Virginia V
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 days ago

Thank you for taking the time to share your comments about your recent stay. We are pleased that you enjoyed your room accommodations, our outlets and the complimentary shuttle service at our hotel. We are happy to hear that our staff assisted you with anything...More

Reviewed 4 days ago

The appointments are subpar at best, the hotel staff seems determined to force you to order their overpriced room service, as deliveries are frowned upon. They have a HOLD on our credit card for almost two hundred dollars they are refusing to return to us!...More

Thank saffronica73
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 3 days ago

Thank you for taking the time to send your feedback regarding your recent stay. We strive for 100 % guest satisfaction and I am sorry that we failed you on that. We will share your comments with our hotel team to ensure that we make...More

Reviewed 1 week ago

The Kansas City Marriott Downtown has amazing folks who are there to serve. They even offer a shuttle service to take you to nearby restaurants and attractions and even pick you up. The employees are very friendly and go above and beyond what you ask....More

Thank Karen R
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 1 week ago

Thank you for your comments concerning your recent stay. I am happy to hear that our staff gave you brilliant service and that they assisted you with anything you may have needed. I am delighted that you enjoyed the shuttle service and found it very...More

Reviewed 1 week ago

Your welcome bottle of water costs $4.50 and this reminds you this is a conference hotel. The air-conditioning is dated and never balanced - you need a jacket or "enjoy" a sweat as you move from room to room. There are insufficient elevators and the...More

Thank ExpertComptable
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 1 week ago

Thank you for your review. We would like to apologize for all the inconveniences you experienced at our hotel. We strive for 100% guest satisfaction and I am sorry that we failed you on that. We have shared all of your feedback with the appropriate...More

Reviewed 1 week ago via mobile

Overall the hotel is good. It is in a great location and within walking distance of a lot of things, which is always a plus. I walked to Constantino Market on Main and to Church on Sunday. The rooms are decent and the bedding is...More

Thank Raeven_11
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 1 week ago

Thank you for taking the time to send your review regarding your recent stay. We are delighted to hear that you enjoyed the location of our hotel, your room accommodations and our elevator system. We have received many compliments on our elevators and how they...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$188 - $354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$188 - $354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (278)
Room & Suite (151)
Dining (34)
Pool & Beach (2)
Business Center & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
ajc1778
June 10, 2018|
AnswerShow all 5 answers
Response from RaTa6 | Reviewed this property |
If it’s more than a mile and a half from hotel then no
0
Votes
Jennifer B
May 31, 2017|
AnswerShow all 7 answers
Response from Cptcmpost | Reviewed this property |
No. It provides hair dryers that look like they were bought at K-Mart in the 80s.
0
Votes
tracy d
May 2, 2017|
Answer
Response from Beth M | Property representative |
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
0
Votes
Room Tips
"Bring your own water"
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"Try for the West Tower, which has more amenities"
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"Go to another hotel."
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"Away from elevators is good. request a suite if you can get one."
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