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Kansas City Marriott Downtown

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200 W 12th St, Kansas City, MO 64105-1638
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Kansas City Marriott Downtown
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921 Reviews from our TripAdvisor Community

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Showing 912: English reviews
Saint Louis, Missouri
Level Contributor
175 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed yesterday NEW

As I am a huge fan of Marriott in general, it is difficult to exceed my normal expectations, however, thanks to the superb staff hospitality, professionalism, and friendliness, the K.C. Marriott has done so. Beginning with a perfect check in process by Katie at the front desk thru an easy, perfect check out....everything went well. This property is convenient to... More 

Helpful?
Thank pagmeister
Dumas, Arkansas
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Took teens to a concert at the Sprint Center and stayed at the Marriott because it was very close by. This hotel is huge and if I had stayed in the other tower I might have a different review but we were in the main tower and our stay was excellent. From the valet to the front desk to the... More 

Helpful?
Thank goodgame123
Omaha
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The staff for the most part was efficient and friendly except the bartenders. Being busy isn't a good reason for skipping common courtesy. Perhaps they were having a bad weekend or were told to stay within a certain space and not make contact or acknowledge people needed to be waited on. Rooms comfortable yet ours was minus a mini fridge.... More 

Helpful?
Thank Geranium07
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your comments, we rely on all types of feedback to help us improve our operations. I do apologize that the bartenders did not provide you with the service you , and we, expect. We certainly expect them to acknowledge everyone and make sure that all our guests are taken care of. I... More 

Murphy, Texas
Level Contributor
173 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I am giving this hotel and average rating for several reasons: 1. They struggle with big crowds 2. Could not give quick advice on good breakfast location on a weekend 3. You can hear a lot of noise outside of rooms (door slams, voices). 4. We checked in at one building and had to walk across the street to our... More 

Helpful?
Thank Michael O
David T, Manager at Kansas City Marriott Downtown, responded to this review

Tank you for your comments. Our goal is to provide excellent service to all our guest so that they leave 100%V satisfied. I do apologize that we did not meet this goal during your stay. We were very busy during your stay but that is not an excuse to provide less that acceptable service. I have shared your feedback with... More 

Saint Louis, Missouri
Level Contributor
162 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Marriot while in Kansas City for a conference held at the adjoining conference center. The hotel is beautiful - and large - covering two towers facing onto a central square. The staff was great to work with and I enjoyed the coffee bar as well.

Helpful?
Thank diva3713
Austin, Texas
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We had three rooms at this hotel for one night. We had another reservation through hotwire at a hotel nearby that would not accommodate the nine people in our party. So hotwire rebooked us with the Marriott. Initially the Marriott said that they could only provide king beds for our group of nine and some rollaway's. Hotwire reservations clearly state... More 

Helpful?
Thank ckreeves99
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I celebrated our 1st year anniversary at Kansas City Marriott Downtown 10 years ago. At that time, when we arrived, we were welcomed with a Happy Anniversary Card along with a bottle of wine. It really made our day. Fast Forward to the weekend of June 25th, this year in 2016, we decided to stay at this... More 

Helpful?
Thank Jimmy G
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to write such a nice review of your recent stay with us. and Happy Anniversary again. We are thrilled that we were able to be part of your celebration and to make it a memorable experience for you. I will make sure to share your comments with Taylor personally and with her management staff... More 

Mansfield, Texas
Level Contributor
190 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

So my rule is in today if the hotel has no outlets on the bed stand i only give 4 stars. This hotel need outlets near the bed for CPAC users! However the staff, Janelle and Branson, went out of their way to take a disastrous travel day better and make a customer smile. Thanks. Property is huge and the... More 

Helpful?
Thank texasrsg
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you so much for taking the time to post your feedback. I am glad to hear that Janelle and Branson we able to make your stay special and will make sure to share your appreciation with them. I do apologize about the outlet situation in the rooms. It is something we are aware of and will be addressing when... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel for a convention and while the staff were very friendly I regret choosing this hotel over the other options in the area. The rooms were very dated, and the a.c. is quite uncomfortable, you either burn up or freeze. The biggest problem I had though is parking for larger vehicles, I'm a bus driver and... More 

Helpful?
1 Thank Longland
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your comments, we rely on all types of feedback to help us improve our hotel operations. Our goal is to always provide 100% satisfaction to all our guests, unfortunately we feel short of that goal in this case. I do apologize that your room did not meet expectations and felt dated. We... More 

Anthem, Arizona
Level Contributor
191 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is located in downtown KC and is a great place to stay and see the various sites in KC. Hotel lobby is very spacious and the staff is very very friendly and accommodating. Taylor at the front desk was very friendly and made you feel like a valued customer. The many valet staff were very helpful in giving directions... More 

Helpful?
Thank Larry W
David T, Manager at Kansas City Marriott Downtown, responded to this review

We are glad to hear that you enjoyed your stay and thank you for the nice comments about Taylor and the Valet staff. I will be sure to share them with them so that they know they are appreciated and to motivate them to continue to provide great guest service. Also, just to let you know, we will be staring... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
BARCENTRAL
BARCENTRAL
Cuisines: Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 

Additional Information about Kansas City Marriott Downtown

Address: 200 W 12th St, Kansas City, MO 64105-1638
Location: United States > Missouri > Kansas City
Price Range: $209 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Hotwire, Orbitz, Expedia, Odigeo, Priceline and Travelocity so you can book your Kansas City Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#28 Business Hotel in Kansas City
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