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Hotel Paracas, a Luxury Collection Resort, Paracas

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Av. Paracas S/N, Paracas 56 Peru
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Traveler (1818)
Room & Suite (368)
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About

#2 of 18 hotels in Paracas
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
Set sail to the Ballestas Islands for a close encounter with the Peru’s wildlife, or charter a flight over the mysterious Pre-Incan Nazca Lines. Stay at Hotel Paracas, a Luxury Collection Resort, Paracas and enjoy an idyllic setting in Paracas, Peru facing the Paracas National Reserve. Unwind from the day’s adventures in our luxury resort's spa, where original treatments prove equally magical.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Entertainment staff
Indoor play area for children
Children Activities (Kid / Family Friendly)
Parking
Wifi
Fitness / spa locker rooms
Sauna
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Good to know
HOTEL CLASS
5 stars
Languages Spoken
Spanish
HOTEL STYLE
Marina View, Romantic
NUMBER OF ROOMS
120
Hotel links
Visit hotel website
2,127Reviews49Q+A100Room tips
Traveler rating
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Popular mentions
+1
We had about 40 days to travel in Peru and we wanted to have 8 days at a beach resort before we went up the mountains. We stayed at Hotel Paracas for 8 nights. Overall, it was an enjoyable stay. I would stay here again. A few pros and cons: Pros: There were a few staff members that really made the experience special. Becker at the pool area was the most helpful waiters we’ve had. He was always available when you need him, he made whatever we requested like off menu drinks happen, and he struck the perfect balance in being very nice and accessible without overbearing. We knew we’d have great service at the pool when he was working. Gina at the Spa is hands down the best masseuse I’ve ever had in my whole life and I get regular massages. I had ankle surgery a few years ago and so my left leg gets a little stiff sometimes. Gina has the touch. This means that she knows exactly where knots are, how they are connected, and how to work them. She had the perfect pressure of working the knots and knew when to stop before it was too much. She’s the perfect masseuse if you want to work on body part. Gina is extremely talented. She’s a world class masseuse. Christian is a cook who prepared a lot of vegan cuisines for us. We brought some vegan Mac and Cheese and a few vegan curries since we are traveling for so many days. He prepared everything according to the instructions of the box and was delicious. Cons: The beach is not a swimming beach. However, there were 2 pools that were nice. There is a rotten algae smell every so often. It’s not all the time, but it still sucked. The drinks were pretty expensive and they were US prices. The food for 8 nights got really boring. We tried everything in a day and a half. I’m glad we brought a few premade curries and packaged foods to supplement what the restaurant had.
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Response from KathyFranco, Director de Relaciones con Clientes at Hotel Paracas, a Luxury Collection Resort, Paracas
Responded 1 week ago
Dear notnonchalant, Thank you very much for choosing us and for sharing this review with us! We are happy to receive this kind of feedback that drives us to be better every day. The recognition towards the mentioned workers has been very flattering and I am more than sure that they will be proud to receive them. We take note of the pros and cons to be able to review them in detail. We will be more than happy to receive you again. Best regards,
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Stayed here two nights after Lima. Property is oasis. As a Marriott Ambassador member was upgraded to villa with plunge pool. Resort is well kept. From checkin to checkout process was completed flawlessly. Staff went out of their way to make us fell welcomed. Wish weather was bit warmer and next time will visit during South Americans summer months. Will recommend to others.
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Response from KathyFranco, Director de Relaciones con Clientes at Hotel Paracas, a Luxury Collection Resort, Paracas
Responded 4 weeks ago
Dear ksevent, Thank you for sharing your experience in the Hotel Paracas! We are glad to know you enjoyed your time and the pool plunge suite you were upgraded to! We wish we can welcome you soon again! Kind regards,
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+1
We stayed three nights in February 2020. As a Marriott Platinum, I was upgraded to a Solarium Suite before arriving to the hotel. Upon arrival, we walked up to the check-in desk and were provided cold towels and a drink. The front desk agent asked for our passports and as soon as she heard my wife speak to the bellhop in Spanish she refused to speak in English. This was a running theme throughout our stay as only the concierge seemed to be the only one to interact with us in English. This seems like an on-going issue as there are multiple Tripadvisor reviews stating the same thing for the past few years. You'd expect that a resort that hosts many international guests could interact with English speaking guests. Even the AC Hotel (in the Marriott brand) in Lima has all customer-facing employees speak English to native English speaking guests. If you are not fluent in English it becomes noticeably difficult to call housekeeping to request items for your room, making a room service food orders, ordering at the restaurants, asking staff for directions to things in town, etc.. There was also trash throughout the grounds of the hotel. The beach where you rent kayaks, along the seawall, and the sundeck that extends into the water had month's worth of bird poop on it. The patio of our suite was never cleaned. The floor had a noticeable amount of debris and the patio furniture was unusable as it was covered in bird droppings and was dirty. We also found that just after breakfast the hotel decided to start demolishing the tile outside the restaurant in the middle of the day with broken tile spread everywhere which was a noticeable hazard for those walking by. Mind you this is peak season they are doing this work in. This isn't up to standard for a Marriott Luxury Collection (not where near as close as the Tambo Del Inka). When I wrote the General Manager he wrote back apologizing, but would not acknowledge any of the issues, which shows that one can expect these issues to continue. Coming back we'd probably consider staying at the Doubletree or the La Hacienda unless things change. Otherwise, the suite was spacious. All staff, while speaking little to no English, were still friendly and polite. The food prices are what you'd expect in the USA, but the food and beverage quality at the hotel is of high quality. The location is excellent with day tours of the islands leaving directly from the hotel. The hotel even went out of their way to make our anniversary special with F&B gifts. I would have given a much higher rating if the resort could keep the property clean and at least acknowledge issues when they are reported and make a meaningful effort to resolve said issues.
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Response from KathyFranco, Director de Relaciones con Clientes at Hotel Paracas, a Luxury Collection Resort, Paracas
Responded 4 weeks ago
Dear Astroph, Thanks for sharing your review! We have taken note of your comments and we will take the necessary actions to improve the points you mention with the corresponding areas. This hotel is not responsible for this contamination in the bay, but we are closely monitoring what happened so that corrective and immediate actions can be taken. As a hotel, we have had a meeting with the Municipality of Paracas to identify those responsible. We will remain alert and thank you for your spirit of improvement. Kind regards,
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We had a wonderful, relaxing and enjoyable stay at Hotel Paracas. The room and grounds were very nice, but what made it an exceptional stay was everyone that worked there. Every single person was kind and considerate....went above and beyond to not just provide good service but were so personable. It happened to be my birthday when I was there and they brought be cake and sang 3 times in 3 days!! Vanessa and Leslie who work in the spa were extra special as was Jean Pierre. There were many others but unfortunately we didn't get everyone's names. Gene Carlos, The spa was the best spa ever!!! Multiple whirlpools, roman bath, steam room, Chromatherapy, Aromatherapy and a planetarium like room to relax in. The hotel really needs to better publize it!! Rosemary and Jeyson from Venturia were fantastic. They arranged the boat and nature preserve tours as well as our ride to and from Lima. All and all it was an amazing visit.
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Response from KathyFranco, Director de Relaciones con Clientes at Hotel Paracas, a Luxury Collection Resort, Paracas
Responded 4 weeks ago
Dear GoinMobile0219, Thank you for sharing you review! We are so glad you had a wonderful stay with us and enjoyed your birthday! We hope you can visit us soon again! Kind regards,
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We had the best stay at Hotel Paracas Resort. 5 stars for sure. So many wonderful employees. Everyone was there to make the experience amazing. The food was wonderful. The music they played in the bar every night made the ambiance super relaxing and awesome. Beautiful views as well. I could not remember everyone's but Francisco was one of them.
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Response from KathyFranco, Director de Relaciones con Clientes at Hotel Paracas, a Luxury Collection Resort, Paracas
Responded Feb 20, 2020
Dear shoff2016, Thank you for your nice comments! We are so glad you had a nice experience with us and you highlight the work of all our associates! We wish you can visit us again soon! Kind regards,
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PRICE RANGE
$193 - $375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel paracas, a luxury collection paracas
LOCATION
PeruIca RegionParacas
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Frequently Asked Questions about Hotel Paracas, a Luxury Collection Resort, Paracas
Which popular attractions are close to Hotel Paracas, a Luxury Collection Resort, Paracas?
Nearby attractions include Paracas National Reserve (0.5 miles), The Chandelier (0.5 miles), and Yumaque Beach (0.5 miles).
What are some of the property amenities at Hotel Paracas, a Luxury Collection Resort, Paracas?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Hotel Paracas, a Luxury Collection Resort, Paracas?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Paracas, a Luxury Collection Resort, Paracas?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Paracas, a Luxury Collection Resort, Paracas?
Conveniently located restaurants include Café Paracas, Restaurante Chalana, and Karamba Restobar.
Are there opportunities to exercise at Hotel Paracas, a Luxury Collection Resort, Paracas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hotel Paracas, a Luxury Collection Resort, Paracas located near the city center?
Yes, it is 0.5 miles away from the center of Paracas.
Are any cleaning services offered at Hotel Paracas, a Luxury Collection Resort, Paracas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Paracas, a Luxury Collection Resort, Paracas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Hotel Paracas, a Luxury Collection Resort, Paracas have any great views?
Yes, guests often enjoy the harbor view available here.
Is Hotel Paracas, a Luxury Collection Resort, Paracas accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.