Akawanka Lodge
Vereda el Tablon via parque arqueologico de san agustin, San Agustin Colombia
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About
#2 of 17 lodges in San Agustin
Location
4.5
Cleanliness
4.2
Service
3.9
Value
3.8
Hotel Campestre En San Agustin,frente A La Finca El Maco
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Horseback riding
Airport transportation
Full body massage
Gift shop
Secured parking
Internet
Bar / lounge
Coffee shop
Restaurant
Wine / champagne
Massage
Umbrella
24-hour front desk
Laundry service
Ironing service
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Room features
Fireplace
VIP room facilities
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Romantic
Languages Spoken
English, Spanish
Location
Vereda el Tablon via parque arqueologico de san agustin, San Agustin Colombia
Name/address in local language
Akawanka Lodge
Getting there
Somewhat walkable
Grade: 51 out of 100
51
30 Restaurants
within 0.75 miles
150Reviews0Q+A8Room tips
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Most Recent
The lodge is unbelievable! Like a fairy tale. It's up on a hill, everything is made by wood and ecological. The rooms are pretty comfortable but they need some restoration. Breakfast and dinner were good but service was slow and inadequate. They kept confusing our bills because they didn't give receipts. But I fully enjoyed it and I strongly recommend this lodge.
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Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I loved it from the entrance, the place transmits tranquility, the natural environment makes you feel alive, the place is magical and at night it is a spectacle, listening to the animals is very relaxing and the best of all is waking up with the noise of the birds the food is excellent
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was an incredible experience, the rooms are really beautiful, cozy and comfortable, the decoration of the place is very nice, it is a place full of art and culture, I loved it and I highly recommend
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I am surprised by some of the poor reviews. We booked this hotel last minute after staying at Masaya hotel. The staff was super friendly. The rooms were spacious with comfortable bed. Please remember you are coming to stay away from technology and to enjoy the culture and scenery.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It could be excellent: the view is great as it is uphill San Agustin, and the structure is very nice with blocks scattered in a well kept garden and decorated with paintings and sculptures by a local artist that you can meet. But the hotel in itself is not up to the expectations. Apart from the location, not easily manageable on foot and far from the town and everything like bars or restaurants, the rooms though nice lack basic facilities (no tv, no complimentary water, tea/coffee, no fridge, no safe), towels are small and above all they saw better days, being ragged, with holes not even darned. Pillows are terrible, too high and hard. Breakfast leaves much to be desired: first day I asked for fried eggs and I got something much more similar to hard boiled, uneatable, the day after I tried with scrambled and they were too salted. Apart from eggs you just get fruit and juice. I had dinner once, small portion and just ok. The reception is almost always empty and I had difficulty to pay with credit card. Wifi works well.…
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from AKAWANKA LODGE, General Manager at Akawanka Lodge
Responded Jul 26, 2023
hank you for sharing your feedback regarding your recent stay at our hotel. We are glad to hear that you enjoyed the excellent view and appreciated the unique structure with the local artist's paintings and sculptures. However, we deeply regret that some aspects of your experience did not meet your expectations. We take all guest comments seriously and continuously strive to improve our services. Regarding the location, we understand that being uphill in San Agustin might not be ideal for everyone. While the scenic views are a highlight, we acknowledge that accessibility to other amenities like bars and restaurants might require transportation, and we will work on providing more information to our guests about nearby options. We apologize for any inconvenience caused by the lack of certain facilities in the rooms. Your comments regarding the absence of a TV, complimentary water, tea/coffee, fridge, and safe have been noted, and we will carefully consider how to improve the room amenities for a more comfortable stay. Your feedback on the pillows and breakfast has been taken into account, and we will review these areas to ensure that we offer a more enjoyable dining experience with a variety of options and improved pillow selection for a good night's sleep. We appreciate your comments on the reception and payment process. Our team will be informed of this to ensure that we have staff readily available to assist with any inquiries and to facilitate smooth and convenient payment methods. We are pleased to know that the Wi-Fi service worked well during your stay, and we will continue to prioritize a reliable internet connection for our guests' convenience. Thank you for sharing your thoughts with us, as this helps us identify areas for improvement. We hope you will consider giving us another opportunity to showcase the positive changes we are making based on your valuable feedback. If you have any further concerns or wish to discuss your stay in more detail, please feel free to contact us directly. We value your satisfaction and are committed to delivering a better experience in the future. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is an overriding problem here with security. It is not safe to stay at this hotel. In short we were robbed at the hotel, our room was ransacked and anything of value was stolen and our suitcases all turned over. This was not really surprising. The security provisions at the hotel are almost non existent, certainly the staff and management pay no attention to it are quite frankly negligent in this respect. The entrance gates are open all the time and not supervised; Reception is rarely manned and room keys are just lying around; There are no security cameras; There are no security staff at all; No room safes; Room keys/locks are old and worn Yale style, easy to subvert. We were so lucky that we were not in occupation at the time. The local police were very helpful, if a little scary, unlike the hotel owners who were much more worried about their local reputation. Reluctantly the hotel accepted liability for our losses and promised to repay us, as witnessed by both the police and our guide. Despite our repeated reminders which they have totally ignored, no recompense has been forthcoming. We are not really surprised by this, their promise was always false. There is obviously little point in reviewing the hotel as you are making a mistake if you book here. Incidentally, its dated, wacky, poorly managed, dirty and the food is dreadful!! Please take our comments seriously, there are safer places to stay in San Augustin.…
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from AKAWANKA LODGE, General Manager at Akawanka Lodge
Responded Jul 26, 2023
Thank you for sharing your experience at our hotel. We would like to clarify that after conducting a thorough investigation into the incident you mentioned, it has become apparent that there was no external involvement in the reported theft and damage to your room. Our security systems, which include surveillance cameras and 24/7 monitoring, have confirmed that no unauthorized individuals entered the premises during the period in question. While we understand that emotions can run high during such unfortunate events, it is essential to ensure that any accusations made are based on accurate information. We take great pride in maintaining a secure and safe environment for all our guests, and our security protocols are consistently upheld. Regarding your concerns about the dated appearance, management, cleanliness, and food quality, we appreciate your feedback and are always striving to improve in these areas. Our team is dedicated to delivering the best possible experience for every guest, and we take your comments seriously. If there are any specific details or instances you would like to discuss further, please do not hesitate to contact us directly. We are committed to addressing any genuine issues and making appropriate improvements to enhance our guests' satisfaction. We sincerely value your feedback and hope to have the opportunity to welcome you back in the future, so you can witness the positive changes we have implemented based on your valuable input. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having traveled extensively, I’ve developed a basic + fundamental list of ‘must haves’ - regardless of where I am in the world. Top of my list - a good night’s sleep. This was not to happen during our first night at Akawanka. Instead, the smoke alarm went off in the middle of the night. To the hotel’s credit, they replaced the battery the next morning — after we informed them of the problem — but they should have been checking the alarms to make sure they were working properly. Also - we couldn’t call them to fix the problem ( I can’t remember if the phone didn’t work or we had no phone.) Even if we could have called much of the time there was no one at the front desk. We also felt that as solo travelers ( not part of the 2 large tour groups that were staying there when we were) we were overlooked. …
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The staff at this hotel could not have been more helpful. We stayed for three nights and the tranquility and calm of the complex was a delight. The artist/ receptionist was particularly helpful and her creative and imaginative art work provided the hotel with a unique sense of place. Beautiful freshly cooked lunches and dinners. We had a truly delightful stay while visiting the archaeological park. Great location.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Option of king size bed available if requested
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The gardens of this hotel are beautifully presented. The rooms, fairly simple, but with some nice decorative touches are comfortable. Bathrooms could be a bit better - hot water in the shower was exceedingly hot but not much cold to cool it down, and the top was coming off the tap in the basin. Staff pleasant but only Spanish speaking and the restaurant rather let the Lodge down, service was erratic and food not brilliant. Beautiful area though.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
What an exceptional hotel. The setting is beautiful, and rooms are decorated with style and artistic flair. The staff are utterly delightful: intelligent, charming and helpful. Enthiastically recommended.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the San Agustin area.
PRICE RANGE
$72 - $183 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaHuila DepartmentSan Agustin
NUMBER OF ROOMS
28
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Claim Your ListingAKAWANKA LODGE - Updated 2023 Prices & Reviews (San Agustin, Colombia)
Frequently Asked Questions about Akawanka Lodge
Which popular attractions are close to Akawanka Lodge?
Nearby attractions include Iglesia de San Agustin (0.7 miles), Club Maco (0.08 miles), and Joyeria Verena (0.7 miles).
What are some of the property amenities at Akawanka Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Akawanka Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Akawanka Lodge?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Akawanka Lodge?
Conveniently located restaurants include La Gata Parrilla, Altos de Yerbabuena Cafe Restaurante, and Restaurante italiano IL pastaio di ugo.
Does Akawanka Lodge have airport transportation?
Yes, Akawanka Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Akawanka Lodge located near the city center?
Yes, it is 0.6 miles away from the center of San Agustin.
Which languages are spoken by the staff at Akawanka Lodge?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Akawanka Lodge?
Many travelers enjoy visiting Obando Archaeological Park (3.5 miles).