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Hilton St. Louis Frontenac

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Hilton St. Louis Frontenac
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751 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton St. Louis Frontenac
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Showing 738: English reviews
1 review
5 of 5 stars Reviewed September 28, 2015

perfect location, close to freeway, shopping center. Best of all, wonderful staff, they are polite, warm. Plus good food/bar, very affordable price. Free shuttle from & to airport. Also free shuttle within 5 miles of hotel

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 900yum
Gilbert, Arizona
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 26, 2015

I have reviewed the Frontenac before, but am compelled to do so again because of above and beyond customer service by notables Bernie, Stu & Ashley. Long story short... I had finished up my business and was just about to pass through security at STL airport. Upon reaching for my driver's license I discovered it was gone... along with two... More 

Helpful?
Thank Patrick P
saint louis, United States
1 review
4 of 5 stars Reviewed September 26, 2015

over all good experience thought prices were a little high especially the breakfast buffet banquets were very good especially the B B QUE the trip to the casino was a good idea and enjoyed by all that attended

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Barbara B
Sunset, United States
1 review
2 of 5 stars Reviewed September 26, 2015

The hotel service was fine but my room in the North Villa might as well have been on the highway given the traffic noise all night long. The décor hasn't been changed in several decades. It is clean but sleep was pretty close to impossible with the noise from the highway and the hall.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Diane B T
alsedlacek, General Manager at Hilton St. Louis Frontenac, responded to this review

Thank you for your comments regarding your recent stay with us. I certainly apologize for the outside noise concerns that you experienced. As the hotel is undergoing a complete room refresh we will be addressing this concern in some rooms with noise cancelling measures to assist in limiting outside issues. We hope we have the opportunity to serve you again... More 

Louisville, Kentucky
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 24, 2015

We chose this hotel for a three day stay due to our Grandson getting married. I am so happy we made this choice for many reasons. First we had a handicap accessible room due to my husbands heath and abilities, By having this it made this stay easier on the both of us. While there my husband and an unexpected... More 

Helpful?
Thank Rita C
Boca Raton, Florida, USA
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 22, 2015

I last stayed at this hotel ten years ago and left a shirt in the closet but housekeeping claimed they never found it so I stayed in different hotels around St. Louis since. However this hotel was the most convenient choice. I booked with Hilton points almost guaranteeing that I would not get the room of my choice until check-in.... More 

Helpful?
Thank Stuart L
St. Louis, United States
1 review
5 of 5 stars Reviewed September 22, 2015

This is absolutely a wonderful hotel.. Great staff. I would sty here all of time if I was able to. I would also recommend this upscale hotel because of the nice area. I was able to walk to the mall and to great smaller shops in the area

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lisa W
Chicago, United States
1 review
4 of 5 stars Reviewed September 22, 2015

I don't know if this is because this hotel is in one of the nicest parts of St. Louis County, but one employee made me feel like she was doing ME a favor to even speak to me when I arrived, smiling, for check-in. She seemed to find dealing with me at all to be a huge annoyance. Also, bar... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kathleen O
alsedlacek, General Manager at Hilton St. Louis Frontenac, responded to this review

Thank you for your positive comments regarding our property and team members as I must apologize on behalf of the individual who did not make you feel welcome. It is our main priority to ensure all staff members are trained in customer care and that it is genuine in nature. We appreciate your comments in these areas and have also... More 

1 review
1 of 5 stars Reviewed September 21, 2015 via mobile

I didn't even get to stay here. The person on the phone hung up on me mid-phone call. It is incredibly disrespectful. I didn't even want to make my reservation over the phone; I was forced to call because the website wouldn't work. I really didn't need the endless loops of unsuccessful attempts to make a reservation online or the... More 

Helpful?
Thank ShugaBoomBoo
alsedlacek, General Manager at Hilton St. Louis Frontenac, responded to this review

Thank you for your comments regarding your phone and reservation experience. We take service very seriously and between the 800 number call center and our in house reservation system it is our responsibility to ensure proper care while taking your request. The hotel did have phone concerns over this period of time that have been addressed but it is certainly... More 

Chicago
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 19, 2015

The rate and location for this hotel are outstanding. Access to upscale shopping , fantastic restaurants and a nice neighborhood are all contained within a stay at this hotel. The hotel could use some updating and some rooms are so far from the lobby that you feel you're in another state. However the rate and amenities far outweigh these minor... More 

Helpful?
Thank Batesjd
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Hilton St. Louis Frontenac hotel is located next to Plaza Frontenac, a popular attraction for shopping, dining and entertainment. Each well appointed room and suite includes WiFi at no charge. The hotel features vast and beautiful event space for conferences, business meetings and weddings. Just a short ride to many of the St. Louis attractions and a complimentary shuttle is available for airport transportation. Enjoy our Provinces Restaurant and newly renovated bar with a complimentary business center just steps away. ... more   less 

Additional Information about Hilton St. Louis Frontenac

Address: 1335 S Lindbergh Blvd, Frontenac, Saint Louis, MO 63131-2926
Location: United States > Missouri > Saint Louis > Frontenac
Price Range: $136 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis Frontenac 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Hilton St. Louis Frontenac Hotel Frontenac
Hilton Saint Louis
Saint Louis Hilton
Hilton St. Louis Frontenac Saint Louis
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