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Hilton St. Louis Frontenac

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1335 S Lindbergh Blvd, Frontenac, Saint Louis, MO 63131-2926
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (152)
Room & Suite (67)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton St. Louis Frontenac
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
The Hilton St. Louis Frontenac hotel is located next to Plaza Frontenac, a popular attraction for shopping, dining and entertainment. Each well appointed room and suite includes WiFi at no charge. The hotel features vast and beautiful event space for conferences, business meetings and weddings. Just a short ride to many of the St. Louis attractions and a complimentary shuttle is available for airport transportation. Enjoy our Provinces Restaurant and newly renovated bar with a complimentary business center just steps away.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
40Car recommended
Grade: 40 out of 100
17Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,282Reviews14Q+A100Room tips
Traveler rating
  • 609
  • 388
  • 171
  • 65
  • 49
Time of year
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Popular mentions
cody s wrote a review Sep 6
5 contributions5 helpful votes
Had a little trouble finding the room they did give a map but still no building marks. We found a guy that works there he did a better job then the front desk guy.Room was nice clean and price was fair which is rare.
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Date of stay: September 2020Trip type: Traveled as a couple
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Foo Bar wrote a review Sep 5
Seattle40 contributions15 helpful votes
First the good news - hotel is clean and has a quality look and feel in the lobby. Rooms are less nice, but ok. Bathroom shower didn't get remodeled when the rooms did and are dated. The bar/restaurant feels more like a cafeteria but fine for business. My iron was dirty and didn't realize it until I was ironing this dirt into a white shirt. Friendly staff behind the bar. No issues here, except that a side conversation reveals that they are powerless do make any exceptions to rules "per management". The front desk on the other hand is a disaster, up to the manager (Alex). Had a slightly complicated reservation that was actually two separate back to back bookings. I do this often when I business reservation but want to stay an extra day for personal reasons. I've done this at least 50 or maybe even 100 times in my 75% travel lifestyle, and having Hilton Gold status. They completely screwed this up - my keys expired within 10 hours of my check in. So having my keys redone, before midnight, I asked that they fix it again and double check. Next morning - housekeeping waking me up not knowing about my second reservation. Things get really bad from here - I had some conference calls I needed the Wi-Fi for and their system would not let me sign in. The woman (her name is India) who took my call was particularly rude and when I simply asked for a "Promo Code" so I could just bypass the sign-in, she straight hung up on me. Calling back - no answer. I've never seen this happen in 15 years of travel. I had to call through my cell phone to get someone and finally reached a manager. The manager (Alex) gave me a Wi-Fi promo code, but it didn't work. He offered to have new keys sent up to carry into the new reservation - which was fine, and said this should reset the Wi-Fi. It did not work. So I called back and the call went in short like this: Him: "We don't control the wifi, It's AT&Ts system, we can't really do anything except call..." Me: I've missed two meetings now - I don't really care who the vendor is - it's your responsibility to make sure you have a working system, and you should have a promo code as backup" Him: We don't have a promo code. Is there anything else? (I guess he was done with my problem, regardless that it was not resolved). I was a bit surprised by this. Me: Yes, I don't really appreciate being hung up on when trying to resolve this Him: She says you swore at her, so we don't allow that... Me: I never swore at her. Him: I have no reason to think she's lying and I heard you swear earlier... (I never swore at anyone). Me: I hung up. Now I'm furious because I was being accused of swearing, which I do not swear - everyone knows it just gives low level customer service people an excuse hang up on you. They don't record the calls here, so there's no record. So - if you want to stay at a hotel with lousy service, incompetent staff, broken systems and a manager that will allow his people to hang up on you and then lie about you swearing - you'll love this place. Otherwise find another hotel - this hotel is bad for the Hilton brand.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Ask there is a fridge in your room - not all rooms have them even though they should
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1 Helpful vote
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Stephanie C wrote a review Sep 1
Mundelein, Illinois1,223 contributions482 helpful votes
This is a well maintained hotel. We have family in the area so it was also a convenient location. The rooms were spotless! The doors to rooms had seals on them acknowledging that they were disinfected and staff wore masks. The restaurant was open and served a variety of entrees. If you have breakfast i hope your lucky enough to have Neicy as a server!
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Al Sedlacek, General Manager at Hilton St. Louis Frontenac
Responded 3 weeks ago
Thank you for your comments. We are especially grateful that we had the opportunity to serve you during this very unpredictable time. I will pass your comments along to our housekeeping team members and especially Neicy. We look forward to serving you again when in the area.
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Tulsa, Oklahoma67 contributions12 helpful votes
We had a great stay. Beautiful and very nice hotel, looks new!! Great friendly staff. Good prices. Definitely will be back!! One of our favorite hotels in the greater St. Louis area. Such a nice city and perfect hotel!
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Date of stay: August 2020
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Response from Al Sedlacek, General Manager at Hilton St. Louis Frontenac
Responded 3 weeks ago
Thank you for taking the time to review our property and allowing us to serve you. We pride ourselves on quality service and care and it is especially nice to hear that we succeeded during these unprecedented times. Be safe in your travels and we look forward to serving you in a more normal atmosphere in the near future.
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sandylouhd wrote a review Aug 2020
Aurora, Missouri27 contributions11 helpful votes
Staff was so nice. Nice pool. This hotel smelled so nice. I thought my hubby booked the king deluxe but he booked king room. Bathroom was kinda small. Next time we will definitely stay here again but we will get the deluxe king suite.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$93 - $262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton st. louis frontenac hotel frontenac, hilton saint louis, saint louis hilton
LOCATION
United StatesMissouriSaint LouisFrontenac
NUMBER OF ROOMS
263
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Frequently Asked Questions about Hilton St. Louis Frontenac
Which popular attractions are close to Hilton St. Louis Frontenac?
Nearby attractions include Plaza Frontenac (0.3 miles) and The Dinner Detective (0.02 miles).
What are some of the property amenities at Hilton St. Louis Frontenac?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton St. Louis Frontenac?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton St. Louis Frontenac?
Yes, free parking is available to guests.
What are some restaurants close to Hilton St. Louis Frontenac?
Conveniently located restaurants include Shack Breakfast & Lunch, BrickTop's, and Grassi's Ristorante & Deli.
Are there opportunities to exercise at Hilton St. Louis Frontenac?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hilton St. Louis Frontenac have an airport shuttle?
Yes, Hilton St. Louis Frontenac offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hilton St. Louis Frontenac located near the city center?
Yes, it is 0.3 miles away from the center of Frontenac.
Does Hilton St. Louis Frontenac offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton St. Louis Frontenac?
Many travelers enjoy visiting Samuel Cupples House (4.3 miles) and Historic Hanley House (4.2 miles).
Is Hilton St. Louis Frontenac accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.