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Quality Inn

Traveler (10)
Room & Suite (15)
Dining (4)
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Wheelchair access
Free Parking
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Pool
Shuttle Bus Service
Bar/Lounge
Dry Cleaning
Self-Serve Laundry
Non-Smoking Hotel
Indoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Smoking rooms available
Microwave
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS
Location
Full view
Getting there
Lambert-St. Louis Intl Airport37 mi
Scott Air Force Base37 mi
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Nearby restaurants
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Nearby attractions
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Reviews (174)
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174 results
Traveler rating
65
35
31
20
23
Traveler type
Time of year
LanguageEnglish
65
35
31
20
23
Show reviews that mention
All reviews up to date kids enjoyed the pool free breakfast bathroom light the room was nice clean rooms biscuits and gravy fridge and microwave waffles staff was friendly grocery mo
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1 - 5 of 174 reviews
Reviewed 3 weeks ago

Breakfast lady was horrible on Monday , I heard her complain for 30 straight minutes about a coworker. Talked about wanting to punch her in the face and how horrible the hotel is. I for sure will never return to this hotel . If I...More

Date of stay: November 2018
Thank Chris M
Response from RhondaU31, General Manager at Quality InnResponded 3 weeks ago

I am sorry to hear of your last experience with us. Here at Quality we strive to make sure we do everything we can to make sure the guest have the best possible experience we can. My understanding is you were here for the weekend...More

Reviewed October 19, 2018

I posted a review earlier this week after failure of the manager to contact me about an issue at the hotel. First, the room next to mine was noisy with someone coughing uncontrollable at 11pm or so. A call to the front desk fixed the...More

Date of stay: October 2018
Thank DeLoren M
Reviewed September 22, 2018

We stayed here two nights, but I really should have looked for something else after the first. The staff was very courteous, the room was reasonably clean, but the ODOR was horrible. The room was so stinky, it really was like sleeping in the middle...More

Date of stay: September 2018
Thank Mark R
Reviewed September 8, 2018 via mobile

Rooms were very nice. Pool was nice. Then when getting ready for dinner, the bathroom light went out. Maintenance fixed it while at dinner. Came back. Light went out. With a 4-year old in tow, we changed rooms. Got all settled in, jammies on and...More

Date of stay: September 2018
Thank TSK0031
Reviewed August 26, 2018

I was traveling alone and arrived late at night. Gal at front desk was very welcoming and sweet. I asked for late checkout, which she gladly let me have. I was glad she told me where to park, because the exterior door closest to my...More

Date of stay: August 2018
Thank notcarla
Response from Rhonda U, General Manager at Quality InnResponded August 27, 2018

I am sorry to hear we did not meet your expectations. I will address your concerns with the appropriate departments. I hope you would consider visiting the property again at a discounted rate to help with your dissatisfaction.

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Questions & Answers
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Louise D
September 17, 2017|
AnswerShow all 4 answers
Response from L1E2S3 | Reviewed this property |
if a pool is a must I would stay somewhere else. The YMCA that is behind the hotel said they have heard complaints for months about their pool from guests coming there to use the Ys pool.
0
Votes
Room Tips
"Stay away. If manager does not care, staff will not. Manager is only out for her own benefit even to the..."
delorenm
Oct 19, 2018
Read review
"stay as far away from the interstate as you can"
frankatdbqcanvas
Apr 9, 2018
Read review
"Get extra pillows"
CRCIII
Dec 27, 2017
Read review
"Don't stay here."
NorforkFisherman
Aug 28, 2017
Read review
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PRICE RANGE
$74 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn festusfestus holiday inn
FORMERLY KNOWN AS
Lexington Inn Shalimar Plaza & Conference Center
LOCATION
United StatesMissouriFestus
NUMBER OF ROOMS
134
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