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Breakfast lady was horrible on Monday , I heard her complain for 30 straight minutes about a coworker. Talked about wanting to punch her in the face and how horrible the hotel is. I for sure will never return to this hotel . If I...More
Date of stay: November 2018
Thank Chris M
Response from RhondaU31, General Manager at Quality InnResponded 3 weeks ago
I am sorry to hear of your last experience with us. Here at Quality we strive to make sure we do everything we can to make sure the guest have the best possible experience we can. My understanding is you were here for the weekend...More
I posted a review earlier this week after failure of the manager to contact me about an issue at the hotel. First, the room next to mine was noisy with someone coughing uncontrollable at 11pm or so. A call to the front desk fixed the...More
We stayed here two nights, but I really should have looked for something else after the first. The staff was very courteous, the room was reasonably clean, but the ODOR was horrible. The room was so stinky, it really was like sleeping in the middle...More
Rooms were very nice. Pool was nice. Then when getting ready for dinner, the bathroom light went out. Maintenance fixed it while at dinner. Came back. Light went out. With a 4-year old in tow, we changed rooms. Got all settled in, jammies on and...More
I was traveling alone and arrived late at night. Gal at front desk was very welcoming and sweet. I asked for late checkout, which she gladly let me have. I was glad she told me where to park, because the exterior door closest to my...More
Date of stay: August 2018
Response from Rhonda U, General Manager at Quality InnResponded August 27, 2018
I am sorry to hear we did not meet your expectations. I will address your concerns with the appropriate departments. I hope you would consider visiting the property again at a discounted rate to help with your dissatisfaction.