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Holiday Inn Airport West

HolidayInn.com$103*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Holiday Inn Airport West
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139 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Airport West
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Showing 139: English reviews
Oran, Missouri
Reviewed July 26, 2016

Overall our stay was good and we will stay here again. We did have some issues checking in due to their computers being down, we were given a room that had already been given to someone else but that matter was handled and everything was double checked to make sure it didn't happen again to us or anyone else. The...

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Helpful?
Thank 8KB24
Reviewed July 16, 2016 via mobile

Never ever have I been to a hotel where they make you wait until exact check in time to check in. I even went to my reservations and set my preferences to check in early as I knew we would get to that destination early than the check in time. The girl at the reception desk sent us on our...

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Helpful?
Thank Angela P
IHGService, Guest Relations Manager at Holiday Inn Airport West, responded to this review

Dear Angela P, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Port Townsend, Washington
Reviewed July 7, 2016

Stayed here 4 nights for a conference. Our room was very spacious (room hint reserve a Queen extended corner room, they are a bit larger). On a busy street at rush hour, but the hotel walls don't let much sound in so it was not a problem. The hotel's shuttle to and from airport was something we were unfortunately unable...

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Thank Heather T
Fredericktown
Reviewed July 5, 2016

The Holiday Inn in Earth City is a good place to stay. The room was clean and the service was very accommodating. I was in the area for a seminar and this hotel was very convenient to where I was working. With that said, if you are not familiar with the Greater St. Louis area, this location is not close...

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Helpful?
Thank paulinmo
Jana A, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jana A Front Office Manager

Death Valley National Park, California
Reviewed June 26, 2016 via mobile

Started out the air conditioning in the hotel common areas does not work or they will not turn them on the staff is nice except for the general manager the general manager is very rude and confrontational and thinks he can try to bully people by his size which is unfortunate and amusing judging by the way he was dressed...

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Helpful?
Thank Ton J
Jana A, Manager at Holiday Inn Airport West, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We do have mupltiple "No Parking" signs posted along the entrance of our parking lot, as well as yellow paint along the curbs, and we do reserve the right to have your vehicle towed for everyone's safety. Large trucks block the visibilty of cars...

Knoxville, Tennessee
Reviewed June 21, 2016 via mobile

We are staying for 1 week for a family vaca. Chose Holiday Inn since my husband is an elite member from frequent work travels. Added perks when researching the location was larger King suite with mini frige & wet bar (we have 2 adults/2 kids), indoor pool, restaurant/bar on site where kids under 12 eat free. Upon our arrival, after...

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Helpful?
Thank aschweiny
Jana A, Manager at Holiday Inn Airport West, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Saint Louis, Missouri
Reviewed June 16, 2016 via mobile

Check in - smooth. Clean room. Clean hotel all the way around. Wifi solid and friendly staff. Seems a bit over priced for the area however it is the height of summer travel. The restaurant is very clean and the staff were all extremely friendly. Would stay again and appreciate the friendly attitude.

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Thank Jace J
Kansas City, Missouri
Reviewed June 7, 2016

The staff was very professional and nice. The rooms were clean. The beds and pillows were very comfortable The pool had so much chlorine in it, it was difficult to breath in the pool area. The breakfast was cold most of the time. The pancakes were like eating saw dust. One of the main reasons we picked this hotel is...

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Thank pdsupv321
Nicci D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nicci...

Bellevue, Nebraska
Reviewed May 30, 2016

The hotel check-in was very easy; The staff was friendly. Our room, on the third floor, was clean. The bed was very comfy. The best part was the plugins on the lamp bases so we didn't have to go searching for a place to plug our chargers in. We had a short one night stay, but wouldn't have minded staying...

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Helpful?
Thank jaymer00
Nicci D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nicci G. Front Office Manager

Coarsegold, California
Reviewed May 24, 2016

Having the restaurant in the hotel really was nice to have a nightcap before bed and then a great breakfast in the morning. Easy On and Easy Off for Airport car return, close to some great food across the river (Missouri). Wonderful front desk and great service.

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Helpful?
Thank 356AndrewR
Nicci D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nicci G. Front Office Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Airport West is located in the heart of Earth City just minutes from St. Louis International Airport - Lambert Field. We offer complimentary shuttle transportation within a 5-mile radius of the hotel from 6:30 am to 10:30 pm daily, and we're only 20-30 minutes from all major attractions in St. Louis. ... more   less 

Additional Information about Holiday Inn Airport West

Address: 3400 Rider Trl S, Earth City, MO 63045-1100
Location: United States > Missouri > Earth City
Price Range: $110 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Airport West 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Holiday Inn St Louis Airport West Hotel Bridgeton
Holiday Inn Bridgeton
Bridgeton Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Airport West staff and other travelers.
1 question
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Bethalto, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the breakfast was included. Service is good but the selection of free food in the buffet is not wide.”
Rit4CR, 2 weeks ago | Read review
“Corner room, called Queen Extended, like 325, 425, 525 - very large rooms.”
heathert612, Jul 7, 2016 | Read review
“Not really a view offered. All rooms are similar”
jaymer00, May 30, 2016 | Read review
“Ask for the 8th floor if available, room are a bit bigger and much quiet.”
Mateo98, Apr 10, 2016 | Read review
“9th floor has a nice lounge close to the elevators (that floor's guests only - you need your key to access)”
EyeTravel4Fun, Feb 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$103* /night
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Prices are for 1 room, 2 adults
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