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Holiday Inn Airport West

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Holiday Inn Airport West
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Never ever have I been to a hotel where they make you wait until exact check in time to check in. I even went to my reservations and set my preferences to check in early as I knew we would get to that destination early than the check in time. The girl at the reception desk sent us on our... More 

Helpful?
Thank Angela P
Port Townsend, Washington
Level Contributor
126 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 4 nights for a conference. Our room was very spacious (room hint reserve a Queen extended corner room, they are a bit larger). On a busy street at rush hour, but the hotel walls don't let much sound in so it was not a problem. The hotel's shuttle to and from airport was something we were unfortunately unable... More 

Helpful?
Thank Heather T
Fredericktown
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Holiday Inn in Earth City is a good place to stay. The room was clean and the service was very accommodating. I was in the area for a seminar and this hotel was very convenient to where I was working. With that said, if you are not familiar with the Greater St. Louis area, this location is not close... More 

Helpful?
Thank paulinmo
Jana A, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jana A Front Office Manager More 

Death Valley National Park, California
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Started out the air conditioning in the hotel common areas does not work or they will not turn them on the staff is nice except for the general manager the general manager is very rude and confrontational and thinks he can try to bully people by his size which is unfortunate and amusing judging by the way he was dressed... More 

Helpful?
Thank Ton J
Jana A, Manager at Holiday Inn Airport West, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We do have mupltiple "No Parking" signs posted along the entrance of our parking lot, as well as yellow paint along the curbs, and we do reserve the right to have your vehicle towed for everyone's safety. Large trucks block the visibilty of cars... More 

Knoxville, Tennessee
1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

We are staying for 1 week for a family vaca. Chose Holiday Inn since my husband is an elite member from frequent work travels. Added perks when researching the location was larger King suite with mini frige & wet bar (we have 2 adults/2 kids), indoor pool, restaurant/bar on site where kids under 12 eat free. Upon our arrival, after... More 

Helpful?
Thank aschweiny
Jana A, Manager at Holiday Inn Airport West, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Dallas, Texas
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

Check in - smooth. Clean room. Clean hotel all the way around. Wifi solid and friendly staff. Seems a bit over priced for the area however it is the height of summer travel. The restaurant is very clean and the staff were all extremely friendly. Would stay again and appreciate the friendly attitude.

Helpful?
Thank Jace J
Kansas City, Missouri
1 review
3 of 5 stars Reviewed June 7, 2016

The staff was very professional and nice. The rooms were clean. The beds and pillows were very comfortable The pool had so much chlorine in it, it was difficult to breath in the pool area. The breakfast was cold most of the time. The pancakes were like eating saw dust. One of the main reasons we picked this hotel is... More 

Helpful?
Thank pdsupv321
Nicci D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nicci... More 

Bellevue, Nebraska
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2016

The hotel check-in was very easy; The staff was friendly. Our room, on the third floor, was clean. The bed was very comfy. The best part was the plugins on the lamp bases so we didn't have to go searching for a place to plug our chargers in. We had a short one night stay, but wouldn't have minded staying... More 

Helpful?
Thank jaymer00
Nicci D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nicci G. Front Office Manager More 

Coarsegold, California
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 24, 2016

Having the restaurant in the hotel really was nice to have a nightcap before bed and then a great breakfast in the morning. Easy On and Easy Off for Airport car return, close to some great food across the river (Missouri). Wonderful front desk and great service.

Helpful?
Thank 356AndrewR
Nicci D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nicci G. Front Office Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2016

Anytime we are in the St. Louis area we love staying at this hotel. The staff goes out the way to make you feel welcome. The young lady at the desk that checked us in Friday afternoon was quick and very professional. The rooms where big and comfortable. Bathrooms where very clean. Will always stay there when we are in... More 

Helpful?
Thank Jason T
Nicci D, Front Office Manager at Holiday Inn Airport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nicci G. Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Airport West is located in the heart of Earth City just minutes from St. Louis International Airport - Lambert Field. We offer complimentary shuttle transportation within a 5-mile radius of the hotel from 6:30 am to 10:30 pm daily, and we're only 20-30 minutes from all major attractions in St. Louis. ... more   less 

Additional Information about Holiday Inn Airport West

Address: 3400 Rider Trail South, Earth City, MO 63045
Location: United States > Missouri > Earth City
Price Range: $102 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Airport West 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Holiday Inn St Louis Airport West Hotel Bridgeton
Holiday Inn Bridgeton
Bridgeton Holiday Inn
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