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Candlewood Suites St. Louis

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Candlewood Suites St. Louis
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93 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I have rated this hotel a 5 star as in my opinion it had only 1 fault and the fault wasn't enough to drop the rating to very good. It was our opinion and may not be shared by others. The reception team were friendly, informative and knowledgable. They offered directions to find a supermarket and transport to attend a... More 

Helpful?
Thank Tina M
Houston, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Wasn't in the room much but, it was comfortable, big and just what I needed. Full size fridge for those nights I was late and didn't get any food. Nice Bathroom and shower. It was a little bit of a drive to St. Louis but not too bad! Thank you Candlewood Suites for the comfortable stay!

Helpful?
Thank HeatherNi
Chester, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 11, 2016 via mobile

Recently stated at this hotel for my husbands business trip. Hotel staff were very accommodating, courteous and helpful. Room was set up like a one bedroom suite which was more than adequate for us. Bed was comfortable. All the amenities- dishes, utensils, etc were included along with usual microwave and stove. Full size refrigerator included which was great! Best part... More 

Helpful?
Thank girltrabel
Memphis, Tennessee
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 8, 2016 via mobile

They had the last room in St. Louis after calling numerous hotels due to events in town. The front desk staff were very friendly, but one person obviously didn't have any training in etiquette. A particular male front desk person was a little too interested in my wife. I went down to the front desk and checked out, with my... More 

Helpful?
Thank Dave H
IHGService, Guest Relations Manager at Candlewood Suites St. Louis, responded to this review

Dear Dave H, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our rooms, amenities and beds. On the other hand, we would like to apologize for not living up to your expectations regarding our staff.... More 

Bloomington, il
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 5, 2016

Before I start my review I just want to say I have done a lot of reviews on here and I believe this is my first poor rating. I am not a hard person to please. We booked the Candlewood Suites using points for a one night stay before a trip out of STL. I was contemplated between this and... More 

Helpful?
Thank JamaicaSun27
IHGService, Guest Relations Manager at Candlewood Suites St. Louis, responded to this review

Dear JamaicaSun27, Thank you for staying with us and for leaving a review. It is regrettable that your stay was not 100% satisfactory due to the condition of the room doors and the level of service you received. Please accept our sincerest apologies for any inconvenience these may have caused you. I have taken note of your comments and shared... More 

Pekin, Illinois, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 9, 2016

The entrance wasn't the best...made me worry about what the room was gonna look like. It is an extended stay hotel. The atmosphere is very relaxed. The room was very nice though. Very clean & the bed was super comfortable. The outside grill area was dirty. There is no ice machine & no pool...but there is a work out area.... More 

Helpful?
Thank Bonnie B
IHGService, Guest Relations Manager at Candlewood Suites St. Louis, responded to this review

Dear Bonnie B , I appreciate your post regarding your recent stay at our hotel. Our goal has always been to provide our guests with the best hospitality service and it is good to know that you found your stay comfortable. Thank you for the high rating you gave us in terms of location and rooms and I am pleased... More 

Marion, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

My husband and I stayed at our first IHG Candlewood Hotel in Earth City, MO. My Daughter was graduating with her Bachelor's degree in the area. From the moment we checked into the hotel, the front desk staff exhibited the friendliest personalities I had ever seen. They actually acted like they liked their jobs!!! How refreshing!!! With being an IHG... More 

Helpful?
Thank Dianne J
Springfield, Illinois
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed April 10, 2016

This is a great hotel and a great value! I stay often for business. The hotel is always clean from the parking lot to the room. What sets this place apart is the staff. They all really seem to enjoy their job and it shows. Andrea at the front desk is always AWESOME! Do yourself a favor and stay here!

Helpful?
Thank Mateo98
Atlanta, Georgia
Level Contributor
100 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed February 29, 2016

When I checked the staff was super friendly and went out of their way to answer all of my questions and provided the best service. Candlewood made me feel home away from home. Andre, Greg and Jason were friendly and always smiling. We would definitely recommend this property to everyone we know that is traveling thru the Saint Louis area.

Helpful?
2 Thank Oscar R
India
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 9, 2016

Great People - I am staying here since a long time now. Mike, Andre, Fran,Danielle - and all others at front desk are great people. Even housekeeping staff is good. I definitely recommend this as a business stay hotel.

Helpful?
1 Thank Go_Vacati0n
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Hotel St. Louis/Airport, we put the amenities where they count: in your room. With our special amenities, such as the full kitchen in all suites, we are the perfect alternative to a corporate apartment or for extended stay. You can work efficiently at your desk using the free high speed Internet as well as relax in the oversized recliner while you enjoy your favorite Cd's, DVDs or videos from our collection. Visit the Candlewood Cupboard where you can purchase frozen entrees, soft drinks and snacks at value prices.We are proud to be a pet friendly hotel (fees apply), which can be helpful when relocation forces you to leave your old surroundings. We are easily accessible to Verizon Wireless Amphitheater (Riverport), Six Flags, the infamous Katy Trail and the St Charles Convention Center. A number of great casinos such as Ameristar Casino and Harrah's Casino can also be found close to us. Conveniently located near shopping at Cabela's, Bass Pro and St Louis Mills. Many of our guests visit us due to our close proximity to companies such as AT&T, UPS, Boeing, Sara Lee, Hussmann, Vatterott College, Lindenwood University and Save A Lot. Other companies like FedEx, EDS, UGS, Lab Corp, Progressive, GMAC and Fireman's Fund are also within minutes. ... more   less 

Additional Information about Candlewood Suites St. Louis

Address: 3250 Rider Trl S, Earth City, MO 63045-1527
Location: United States > Missouri > Earth City
Price Range: $95 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites St. Louis 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites St. Louis Hotel Earth City
Candlewood Earth City
Candlewood Suites Earth City
Earth City Candlewood Suites
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