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Courtyard by Marriott St. Louis Creve Coeur

828 N New Ballas Road, Creve Coeur, Saint Louis, MO 63146
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Guests1 room, 2 adults, 0 children
Booking.com
$129
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Free cancellation until 09/26/19
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Travelocity
$129
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Free cancellation until 09/27/19
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$129
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Free cancellation until 09/27/19
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Agoda.com
Orbitz.com$129
Trip.com$129
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (53)
Room & Suite (28)
Dining (8)

About

Location
Cleanliness
Service
Value
Enjoy a relaxing stay at Courtyard by Marriott St. Louis Creve Coeur, a modern hotel in Creve Coeur, Missouri. We offer comfortable rooms and suites near I-270, the Hollywood Casino Amphitheatre, St. Louis Lambert International Airport and Barnes-Jewish Hospital.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Conference facilities
Banquet room
Parking
Free internet
Wifi
Public wifi
Paid internet
Internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Housekeeping
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
Special Offer:2K Every day at Courtyard
Hotel deals

Location

Full view
48Car recommended
Grade: 48 out of 100
42Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
247Reviews2Q+A50Room tips
Traveler rating
  • 92
  • 98
  • 42
  • 9
  • 6
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Popular mentions
Love this hotel. Very nice people work here. Location is perfect. Room is clean. They have Internet TV so you can watch HBO and Showtime and Netflix. Small note, please check the tv connections on the fitness room treadmills. With Jogging, the tv picture gets shaky, probably loose connections. Thanks to everyone here. Can’t wait to come back.
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Very friendly staff. Impressed with the cleanliness. Very quiet which is always a plus. Beds and pillows were like a cloud, so comfortable. We had a nice little balcony. We never had the chance to use the pool but maybe next time.
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This Hotel is the most friendly staff they will do things out there way the room is very clean the food is great the management is the best thank you so so much making me fell so welcome and very quite
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Admittedly my stay was only one night but I was pleased with the lobby/restaurant area and the room. Location was the reason I chose it. Quiet, comfortable and convenient. Nice courtyard area for those who may want to sit outside. No complaints. It’s what I would expect from a Courtyard by Marriott if not a bit more.
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Was very disappointed with how keeping after my first night I came back to my room to find the room wasn't clean. I contacted the front desk, they informed me that they would notifiy the housekeeping supervisor and she will give me a call back. After moments passed realizing I never got a call back or reached out to the front desk again. Clerk stated she informed her supervisor who was on her way up to my room to discuss. They never happened , I went downstairs, the front desk clerk identified the supervisor working across the room in at Bistro . I went over to her to address my issue. Very nonchalantly the supervisor said "well I was told the room was clean. I informed her that it wasn't., Asking she could send someone to clean my room she stated no because she's not fully staffed but she would come up give me some towels and take out the trash. I expressed my concern and her attitude to which she brushed off not even apologizing. She later came up to my room confirmed that the room had not been claimed. I never got an apology or anything from her. I was very dissatisfied on housekeeping along with the attitude of the supervisor who felt it was okay for her employee to lie about cleaning my room it She made no compensation or any attempts to rectify it. It speaks to the volume of whom that hotel puts and leadership in addition to not holding their staff accountable. I later found my sister who is staying down the hall at the same experience.
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Response from STLCC, General Manager at Courtyard by Marriott St. Louis Creve Coeur
Responded Jun 14, 2019
Thank you for taking the time to provide your feedback regarding your recent visit. I am very sorry for the challenges you faced while us last week. I apologize for the issues you had with housekeeping as well as any negative interactions or lack of follow-up with any member of our team. I have adjusted your folio for one nights room and tax and credited back your credit card. You should see the credit on your end within 3-5 business. I hope you will offer us another opportunity should your visit the St. Louis area again. Thank you and have a great weekend.
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PRICE RANGE
$108 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard st. louis creve coeur hotel creve coeur, courtyard creve coeur, creve coeur marriott, creve coeur courtyard
LOCATION
United StatesMissouriSaint LouisCreve Coeur
NUMBER OF ROOMS
154
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