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Courtyard St. Louis Creve Coeur

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828 N New Ballas Road, Creve Coeur, Saint Louis, MO 63146
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161 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Atlanta, Georgia
Level Contributor
150 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here recently for one night and it was a good spot. I gave it three stars as it was a good Courtyard and good location. Not the Four Seasons but for what I paid, I didn't expect the Four Seasons. I had a nice breakfast in the morning and would stay here again.

Helpful?
Thank fischman44
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here one night, and the room was perfect for what we were looking for -- comfortable bed, couch + open area for bags, and a hot shower. It looks a little different than what you might expect and almost has an apartment feel from the outside, but on the overall it was a well-represented Marriott property. The only... More 

Helpful?
Thank Tyler M
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Visited this hotel July 2 through 4th. Hotel was in great location, and appeared clean. But our room had a ant problem. There where a few the first night but the second night they where all along the dresser and table. Informed the front desk and the clerk on duty didn't seem surprised. Because I booked through hotels.com I could... More 

Helpful?
Thank Belinda F
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel through a company that specializes in discount rates. result was being assigned a handicapped room right across from the pool area. This was third time staying there, but I had reserved room via Marriott website and using rewards number. Those reservations resulted in assignment of a better room. The handicapped room, #173, also featured a stopped... More 

Helpful?
Thank Arnell H
STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Good day and thank you for taking the time to review our property and post your comments. My sincere apology for the challenges you experienced while with us. I regret you were not satisfied with your room assignment and that you encountered a pest in your room as well. In all honestly, we do not assign rooms based on booking... More 

Louisiana
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 16, 2016

We have stayed here before and love it. The front desk attendants are great. We needed help with directions and Sharon Hampton helped us two different days to help us find the best route since we don't drive well at night.

Helpful?
Thank LouisianaMemaw
Owensboro, Kentucky
Level Contributor
6 reviews
1 of 5 stars Reviewed June 9, 2016 via mobile

From checking in to checking out .. terrible experience! Was there over Memorial Day weekend to celebrate granddaughters birthday. Everything that could go wrong did and the CSR's were rude and did not exhibit caring when addressing issues. Upon arriving home we brought extra things back with us ... Bed Bugs!!!! Called the General Manager of the property ... her... More 

Helpful?
Thank b797
STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for taking the time to review our property and post your comments. I appreciate the opportunity you follow up with you and apologize again if you felt anyone on the team was rude or unfriendly in any way. As I explained yesterday when we spoke, this certainly was not the intension. After our conversation, I did have an... More 

Spring Hill, Tennessee
Level Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 5, 2016

As a current Marriott Rewards member (former Platinum Elite Premier, currently Gold), I have stayed at literally many, many Marriott properties all over the US and abroad. As such, I am well aware of Marriott standards, level of service, amenities, and consider myself a good judge of Marriott properties overall. I stayed at this property as part of a business... More 

Helpful?
Thank usscvr
STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for taking the time to review our property and post your comments. I appreciate your feedback and the opportunity to improve our property and service. I am glad to hear your felt the property was clean and the staff friendly. We hope to see you again the next time you visit the St. Louis area. Kind regards. More 

Boise, Idaho
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 24, 2016

I recently traveled on business and stayed here. It was a pleasant time, the wifi worked well, the beds were so comfortable and I really liked the staff. I had breakfast in the mornings at the little cafe which served Starbucks coffee and I was pleasantly surprised by their oatmeal and fresh fruit options. I would stay there again if... More 

Helpful?
Thank Soozelander
London, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2016

As for second floor either side of this hotel. It is in a quiet area during the night as I'm a light sleeper. Several places to eat near buy. I did not have a car and used grubhub, and I had a good experience with the service. WiFi was good in the hotel and hot water as well.

Helpful?
Thank jarroduk
Denver, Colorado, United States
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 3, 2016

Need a go-to hotel in this area for regular business travel and thought a Courtyard by Marriott was a safe bet. NOT! Super disappointing.Everything in the room is super cheap ... from the towels, soap, furniture, pillows. WORST SHOWER EVER! While the location is convenient I'll now find another option before returning next week.

Helpful?
Thank Erica G
STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

I am sorry to hear you were disappointed with your stay. We appreciate your patronage and loyalty to Marriott. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Courtyard St. Louis Creve Coeur

Address: 828 N New Ballas Road, Creve Coeur, Saint Louis, MO 63146
Location: United States > Missouri > Saint Louis > Creve Coeur
Price Range: $86 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard St. Louis Creve Coeur 3*
Number of rooms: 154
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Also Known As:
Courtyard St. Louis Creve Coeur Hotel Creve Coeur
Courtyard Creve Coeur
Creve Coeur Courtyard
Creve Coeur Marriott
Courtyard St. Louis Creve Coeur Saint Louis, MO
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