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Extended Stay America - St. Louis - Westport - Central

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Extended Stay America - St. Louis - Westport - Central
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76 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - St. Louis - Westport - Central
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Showing 75: English reviews
Joliet, Illinois
1 review
5 of 5 stars Reviewed September 29, 2014

the staff was very nice overall and we will definitely will be back soon since we have family that live in the area and would like to come back and go fishing,it was a wonderplace to be because you have grocery stores near by and gas stations,restaurants .the highway was right there for convenience,

Helpful?
Thank Yvonne A
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you and your family had a great stay. We are glad to read that our location was so convenient for your needs. Thank you again for sharing your experience with us. We would love to see you all again, should your... More 

Saint Louis, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 26, 2014

I was not expected much since this hotel's overall rating is low but even my low expectations were not met. The lobby looks nice but oh my gosh my room - while the kitchen area and bathroom were clean and the room was neat. It smelled horribly and they could not move me to another room. The carpet was worn,... More 

Helpful?
Thank T P
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

Thank you for posting a review of our hotel. I am very sorry to hear about the condition of your room. It is unacceptable and we apologize for your experience. I will be meeting with our housekeeping and maintenance staffs to ensure your experience is not repeated. We hope to have the opportunity to provide you with a better stay... More 

1 review
2 of 5 stars Reviewed September 25, 2014 via mobile

The staff was super friendly and assisted us a lot on check in. When we made it to the room there was a enormous stain on the wall by the bed and there were condoms in the drawer. To spend nearly $200 for 2 nights it would have been nice to at least get a waffle for breakfast. I will... More 

Helpful?
Thank Janet S
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our friendly staff during your visit with us. Still, I apologize that the cleanliness of your room and our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our guest experience. We hope... More 

Chicago, Illinois
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 22, 2014

Although this is rather hard to find (without Mapquest) it is a good value for the money. It has a well equipped exercise room - the rooms themselves are spacious with a kitchen. There is a marina within driving distance; staying on that road will lead to the large casino. There are many nice hotels and restaurants within driving distance.

Helpful?
Thank JUDY1749
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to read that your room was spacious and that you enjoyed our fitness facility. I am also glad to read that our location was so convenient for you. Thank you again for sharing your experience with us. We would love to see you again,... More 

Overland Park, Kansas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 21, 2014

Advertise coffee maker, ice, dishes, hair dryer - you get nothing except a hard as rock twin bed. Filthy room and I would not walk on the carpet barefooted. No ice trays in freezer and was told to go to quick trip for ice. Stay away from this place. Only good thing was Jerrod the office clerk.

Helpful?
2 Thank ladydiks
2 reviews
3 of 5 stars Reviewed August 21, 2014

Strong cigarette smoke smell in the hallways and bathroom. Large stains on carpet in the hallways. Pets were allowed so maybe that is what the stains were from. Was originally given a one bed room upon arrival and booked a two bed room. Manger allowed me to switch rooms without paying extra. Okay for the price paid on Hotwire website.... More 

Helpful?
Thank Amanda S
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that the hallways and your bathroom had a smoke odor, and that there were cleanliness issues with the carpet. Please know that I will be working with my housekeeping staff to review cleanliness standards and procedures so that we can work to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

We stayed here two nights. Some of the polish isnt there. For example, they don't clean your room each night. Even so, the place seemed quiet, and a good place to stay. The kitchen in the room was a perk! Our room had a full fridge, so we could keep lots of stuff cold, like sodas, beers and leftover pizzas!... More 

Helpful?
Thank David G
Alamogordo, New Mexico
Level Contributor
424 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
5 of 5 stars Reviewed July 3, 2014

This motel is an excellent value - comfortable bed, very clean, new. Everything worked OK. Breakfast was very basic - Coffee, orange, apple, muffin. No ice machine. We stayed here 1 night during a 2 week trip from New Mexico to Ohio.

Helpful?
1 Thank ChuckBrooks
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I'm so pleased to hear that you enjoyed your room and our staff’s hospitality. Thank you for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

1 review
4 of 5 stars Reviewed June 23, 2014

Room was big with a nice kitchenette. Hotel staff were friendly and helpful. No hot breakfast but a good selection of muffins, fruit and granola bars to grab and go. Elevators were convenient for staying on the second floor. Overall a pleasant stay.

Helpful?
Thank Michelle N
Columbia, Missouri
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 16, 2014

The check in process was difficult, I could not locate my drivers license for a picture ID. I booked the room through Hotwire so it was already paid for. The girl wasn't going to let me stay, I said it's already paid for, I don't have any other place to go. She finally let me check in. So I get... More 

Helpful?
4 Thank TRT_50
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet those expectations. Your comments were reviewed by our staff and we will make sure your experience is not repeated. Thank you very much for providing us with your feedback.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - St. Louis - Westport - Central

Address: 12161 Lackland Rd, Creve Coeur, Saint Louis, MO 63146-4003 (Formerly Homestead Studio Suites)
Location: United States > Missouri > Saint Louis > Creve Coeur
Price Range: $77 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - St. Louis - Westport - Central 2.5*
Number of rooms: 98
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Also Known As:
Homestead Studio Suites St. Louis - Westport Hotel Creve Coeur
Homestead Suites Saint Louis
Homestead Saint Louis
Homestead Studio Suites Westport
Saint Louis Homestead Suites
Extended Stay America - St. Louis - Westport - Central Saint Louis, MO - Creve Coeur
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