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Holiday Inn Columbia East

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#12 of 35 Hotels in Columbia
Certificate of Excellence
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Holiday Inn Columbia East
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203 Reviews from our TripAdvisor Community

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Showing 202: English reviews
London, United Kingdom
Level Contributor
133 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was an easy stop on the map between St Louis and Kansas City so our expectations was faulty roadside typical. Pleasantly surprised by the relatively high spec of the property and the unexpected high quality of service. University towns tend to get better service, probably because of the students working part time so that's a huge plus. All in... More 

Helpful?
Thank SkypeDaddy
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

SkypeDaddy, I'm elated to hear how we exceeded your expectations! Regardless of our location, we have a very high standard of service and are so proud of our students and non-students on staff. They all work very hard and we really appreciate the acknowledgment. Have a safe trip, and we would happily host you again on your way back home! More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Toilet ran constantly. Maintenance worked on it, still ran continuous. Sprinklers set off by kids, ruined 4 rooms and caused a lot of hassle for a lot of people. Pool closed for maintenance part of our stay. Elevator floor looked like it had drops of blood on it. Overall, not a great experience. Staff were friendly and helpful.

Helpful?
Thank Lisa M
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Lisa M, Thanks for the review! I'm so sorry we did not follow-up with you after the initial toilet repair, and for the inconvenience of the pool being closed. I found your reservation and will be writing a work order for the toilet so that we can fix it once and for all. I'm afraid our pool had a very... More 

Springfield, Missouri
Level Contributor
213 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Back in the day, Holiday Inn was the "Safe" "default" choice for American families seeking clean and hospitable lodging along the highway. Over the years, many of those Holiday Inns have not aged well, and sometimes renovation efforts have not done much good. The Holiday Inn East in Columbia, Missouri, has been made over and has a lovely lobby and... More 

Helpful?
Thank Dave11974
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks for your feedback, Dave 11974! I'm glad you liked our lobby and restaurant! Our property turns 6 years old this August and has not yet needed renovations, but I'm sorry to hear that other Holiday Inns have fallen short. Your comfort is very important to us, and we never get tired of hearing the word "clean!" I hope you... More 

Bloomington, Illinois
1 review
5 of 5 stars Reviewed July 18, 2016 via mobile

This place is absolutely amazing!!! I travel 100% for business and have stayed at numerous IHG properties and by far this is the BEST! The front desk staff is amazing, specifically Brie, Allee and Marisa (the others are as well but their names escape me)They know me by name and are always personable and friendly...& they're hilarious! Kem's is a... More 

Helpful?
Thank HiH_289194
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks a million, HiH_289194!! This may be the most flattering review we've received yet! Words can't express how proud I am of our team for making such an impact on your extended stay, or how elated I am to read such awesome feedback. In fact, we immediately printed out your kind words to share with and acknowledge everyone you mentioned.... More 

Presque Isle, Maine
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

We stayed here while visiting a friend in Fulton, MO. I cannot express how pleased we were with everything - the beds were incredibly comfy, the room was immaculate, the staff were friendly and cheerful, the food at Kems, top notch! We had been on the road for 10 days before getting to Holiday Inn Columbia, and our stay here... More 

Helpful?
Thank Meg M
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Wow, what an incredibly flattering review, Meg M!! Thank you for complimenting our staff, cleanliness, and Kem's Restaurant! I'd apologize for ruining you to all the other hotels but sorry, not sorry! I'm so happy to hear we exceeded your expectations and certainly hope we get to have you back. By the way, thanks for help "exterminating" our little critters! More 

Chicago
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

Checked in early evening, no line to wait in and greeted very friendly. Check in was very quick and I was given a great room on the top floor. Getting to the room was easy and once inside I was very pleased with the cleanliness.

Helpful?
Thank Robert S
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks, Robert S! "Clean" and "friendly," my two favorite things to hear! Thanks for your feedback, you're welcome for a night of rejuvenation any time! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 20, 2016

We had a wonderful stay, Everything was great, one of cleanest rooms we stayed in. Felt like we could sleep on the sheets, excellent breakfast brought to our room, room service was great. Marissa at the front desk was awsesome! She was very professional just really😎,

Helpful?
Thank S W
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks so much S W! I can't tell you how flattering it is to hear your comments about the cleanliness of the rooms and that you were comfortable. I am also happy you got to try Kem's restaurant. I look forward to relaying your review to our hardworking staff! I hope that we can accommodate you again if you are... More 

Elgin, Illinois
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2016

I have always been greeted by friendly, professional staff when I check in. The restaurant manager Dan, and his staff, create a relaxing atmosphere every visit. I tried a new menu item, Salmon BLT, fantastic! Keep up the great work, looking forward to my next visit.

Helpful?
Thank barry b
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks, barry b! Our staff is very hard-working and it's always so rewarding to see our guests take the time to leave us such kind reviews. I can't wait to show your feedback to Dan and rest of the crew at Kem's, we're equally excited about our new menu! We, too, look forward to your return! More 

1 review
5 of 5 stars Reviewed June 12, 2016

This Holiday Inn is one of my favorite places to stay. The beds are the perfect combination of soft but firm (wish my bed at home was like this), the restaurant makes a perfect omelet, and the staff is always welcoming with a smile. A couple of times per year the Missouri Gideons holds our state cabinet meetings here because... More 

Helpful?
Thank Ron H
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Ron H, Thank you so much for the praises all around! I'm so glad to see you enjoyed your made-to-order breakfast, comfortable bed, and our friendly staff and that you took the time to share it with TripAdvisor. We absolutely loved hosting you and your colleagues and can't wait til next time! More 

Longmont, Colorado
2 reviews
5 of 5 stars Reviewed May 28, 2016

The front desk was very efficient, there was a restaurant there that had friendly servers and served delicious food, the room and bed were well thought out and very nice...just the best HIE we've stayed in, ever.

Helpful?
Thank LucyBarton_11
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

LucyBarton_11, We're technically a full service Holiday Inn but your comments are flattering regardless! Thank you so much for your kind words, and I'm so happy you had the opportunity to try out Kem's Restaurant! You've always got a place to stay in Columbia, MO! More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Columbia, MO Hotel's Location Delights Mizzou FansWhen driving into Columbia, end your journey at the Holiday Inn® Columbia - East hotel and enter a world of warm hospitality and incredible convenience. Situated off I-70, only six miles from the University of Missouri and the unique downtown area known as The District, this hotel is an inviting home away from home in Columbia.In addition to the hotel's accessible location, guests also appreciate its beautifully sophisticated, modern design that transforms an ordinary hotel stay into a memorable vacation. The hotel's corporate guests can work efficiently thanks to free wired and wireless Internet access and the 24-hour Business Center. Major corporations, such as Shelter Insurance, State Farm, Kraft Foods, IBM and ABC Laboratories, are all within 10 miles of the hotel, making travel a breeze. If you need to host your own event, you can use one of the hotel's three meeting rooms.In Columbia, MO, exciting urban fun abounds! You can hear fabulous live music at The Blue Note, splurge at The Mall in Columbia or sip wine at the gorgeous Les Bourgeois Vineyards. For outdoor fun, show off your swing at Lake of the Woods Golf Course, just one mile from the hotel's location. Columbia, Missouri also hosts enjoyable annual events, such as the Show-Me State Games and the Roots 'N Blues 'N BBQ Festival.After a busy day, return to the hotel to relax in the heated, indoor pool and whirlpool or work out in the 24-hour Fitness Center before indulging in a delicious meal at Kem's Restaurant. Book now to enjoy this inviting hotel's excellent location in Columbia, Missouri. ... more   less 

Additional Information about Holiday Inn Columbia East

Address: 915 Port Way, Columbia, MO 65201-2827
Location: United States > Missouri > Columbia
Price Range: $109 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbia East 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Holiday Inn Columbia East Hotel Columbia
Hotel Style:
#6 Romantic Hotel in Columbia
#8 Business Hotel in Columbia
#9 Family Hotel in Columbia
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