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The Ritz-Carlton, St. Louis

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The Ritz-Carlton, St. Louis
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574 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Sarasota
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recent business stay. Lovely common areas, great meeting spaces, spacious room. Not a great view in back of hotel, and you are too far from downtown St. Louis to get a nice view of the Arch, etc. Hotel in nice area, not downtown. Very friendly staff; always refreshing to hear "my pleasure" instead of "no problem"!

Helpful?
Thank Cindy K
Nashville, Tennessee
Level Contributor
191 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent meeting facilities. Enjoyed the food variety (lots of fruit and other healthy options). Room was large and comfortable. All rooms appear to have a balcony (for best view, ask for a room on the front ... rear rooms overlook garage and busy road, but still quiet). Parking is convenient in the attached garage. Strong smell throughout hotel, but got... More 

Helpful?
Thank 1TNtraveler
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear 1TNtraveler, Thank you for your comments about your recent stay. I am so pleased you enjoyed the hotel and found it comfortable for your business needs. We truly appreciate your business. Our Executive Chef is working on a new fall menus for our Grill restaurant, and hope you will have the opportunity to enjoy them on a return visit.... More 

Houston, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel with exceptional staff, beautiful rooms, great service. It isn't located withing walking distance of a whole lot of things you'll want to do, but it is easy to get to those from here. There are some great little restaurants within walking distance and a few shops. Not a lot to do at the hotel itself but once you're... More 

Helpful?
Thank Carol A
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dewar Carol A, Thank you for sharing your comments about your recent visit. We are committed to providing the highest level of service and facilities to all our guests and your feedback is appreciated in this pursuit. We hope to welcome you back again soon. Warmest Regards, Amanda Joiner General Manager More 

New Mexico
Level Contributor
148 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed a quiet and comfortable stay there. The only reason I am not giving this hotel 5 stars is a few minor "gotchas". When I checked in, I requested extra decaf for the coffee maker, but it never came. I had to call again much later, and then it came quickly with an apology. The business center nickels and... More 

Helpful?
Thank travelogue6
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Travelogue6, Thank you for taking the time to share a review of your recent visit. Please accept my sincerest apologies that your experience was anything less than you should expect from The Ritz-Carlton. We take the feedback seriously and will use it to address the shortcomings in service you experienced. We are committed to providing the highest level of... More 

The Woodlands, Texas
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My first experience with a Ritz-Carlton. Wow! No wonder it has such a high reputation. The property was beautiful. The decor amazing. The room and view were breath-taking. But it was the staff that won the prize. At every turn they anticipated my needs (forgotten toothbrush, jogging routes, local restaurants and attractions). I may not be able to afford a... More 

Helpful?
Thank Jayre
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Jayre, Thank you for sharing your comments about your recent visit. We are committed to providing the highest level of service and facilities to all of our guests. Our Ladies and Gentlemen are dedicated to our service Credo and your comments are sincerely appreciated in this pursuit. We hope to welcome you back to The Ritz-Carlton, St. Louis very... More 

Laurel, Maryland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, very courteous staff, very expensive for my tastes, but conference was here, and we had reasonable conference rates. Room was clean, spacious; athletic club very well equipped, fruit and water everywhere. Thoroughly enjoyed my stay here.

Helpful?
Thank Lefkara
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Lefkara, Thank you for sharing your comments about your recent visit. I am so pleased that your meeting was at our hotel and we had the privilege to host you at The Ritz-Carlton. We sincerely appreciate the positive comments regarding the redesigned fitness center with the enhanced steam, sauna, and message treatment rooms. We hope that we have the... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall, a good experience as one would expect from a Ritz. Very well organised checking and checkout. Impeccable room service, good quality of food. Friendly staff who mostly recognised you where ever you were in the hotel. The ambiance felt a bit tired compared to other Ritz hotels I have visited. One of the better places to stay in if... More 

Helpful?
Thank Rizleigh G
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed three nights. The staff is extremely attentive and friendly. The rooms are very clean. The beds are very comfortable and quiet. The location is very good if you don't need to be right downtown. And even if you want to go downtown it only takes about 20 minutes.

Helpful?
Thank Michael K
Illinois
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I used to live close to the Ritz Carlton and enjoyed many visits to the hotel for drinks and dessert in the lobby. We loved to sit in front of the roaring fireplace, enjoying the lovely paintings and extensive collection of Staffordshire porcelains, while sipping great drinks. Those special days are gone! I was in St. Louis... More 

Helpful?
Thank AnneBoelyn
Amanda J, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear AnneBoelyn, Thank you for sharing feedback from your recent visit. We have updated the lobby lounge with new furnishing and artwork. With this update we were thrilled to add three beautiful pieces behind the front desk from renowned artist, David Hockney as well as other unique selections from various artists. We realize that art choices are not always appealing... More 

Jonesborough, Tennessee
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Ritz-Carlton during a conference. The hotel and staff were exceptional. The rooms were very clean and comfortable. I was lucky enough to have several meals from the Ritz-Carlton included in the conference, and the food was exceptional. If budget allowed, I would stay here again.

Helpful?
Thank Kathryn D
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Entranced by stunning chandeliers, graceful marble, and deep, rich woods, one immediately understands how The Ritz-Carlton, St. Louis became an icon in this city dubbed "The Gateway to the West." Amid the warm ambiance of our luxury hotel, guests are transported to an elegant and refined era, one that is alive and well in this adventurous Midwestern city. Suddenly you feel inspired to linger over a martini, close a business arrangement, or just give wild abandon to the senses. Situated in the heart of Clayton, MO, which boasts a prestigious business district and affluent suburban residences, The Ritz-Carlton, St. Louis is considered one of the finest luxury hotels near Downtown St. Louis. Treasured by residents for its famed Lobby Lounge featuring a martini bar with over 200 martinis and hand-rolled sushi, private cigar club, and gracious service, it is no surprise that The Ritz-Carlton, St. Louis has consistently earned the distinguished Four-Star rating from Forbes Travel Guide Star Awards. ... more   less 

Additional Information about The Ritz-Carlton, St. Louis

Address: 100 Carondelet Plz, Clayton, Saint Louis, MO 63105-3434
Location: United States > Missouri > Saint Louis > Clayton
Price Range: $329 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, St. Louis 4.5*
Number of rooms: 301
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Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO
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