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$599
Free cancellation until 03/31/23
No prepayment needed
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Expedia.com$599
RitzCarlton.com$599
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What is Travelers’ Choice?
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About
#1 of 5 hotels in Clayton
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Sauna
Restaurant
Conference facilities
Banquet room
Meeting rooms
Body wrap
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
VIP room facilities
Iron
Private bathrooms
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Location
61Somewhat walkable
Grade: 61 out of 100
70Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Getting there
Rental CarsSee all Clayton rental cars
1079Reviews14Q+A100Room tips
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First I will start with the positive. The staff is amazing and very attentive. I was warmly greeted by the front of house team and everyone has a smile. The downside of the hotel is the price point for the quality received. Being a Ritz the expectations are a little higher and the hotel is showing signs of its age. If this were a Marriott at a lower price point the review and expectations would be different.
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Date of stay: December 2022Trip type: Traveled on business
Room Tip: Lobby bar is very lively
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda Joiner, General Manager at The Ritz-Carlton, St. Louis
Responded Dec 15, 2022
Dear Tyrell C, Thank you for sharing feedback about your recent experience. Your feedback is extremely valuable and I would welcome the opportunity to speak with you directly to better understand how the quality of the experience disappointed you. Please accept my sincerest apology that we did not meet your expectations. Although we may pride ourselves in delivering upon the unexpressed wishes and needs of our guests, we clearly fell short of this pursuit. As I do not have your contact information I am unable to contact you directly and apologize in a more personal manner. I would greatly value speaking with you. I can be reached at (314) 719-1400. Best Regards, Amanda Joiner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was on the 9th floor. The view faced the highway, but it was perfectly quiet. The room was beautiful…great furnishing, luxurious bedding, spacious bathroom. The hotel is ideal for conferences…many spacious ballrooms, meeting rooms, beautiful lobby with ample seating. Staff was extremely helpful, responsive, and polite. Some of the big ballrooms are showing some wear and tear, but overwhelmingly a really great hotel.
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Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Spent a weekend at the Ritz Carlton St Louis for a wedding. For the most part the stay was fine. What wasn’t fine and totally opposite of what I have come to expect of the RC experience, was a situation where an employee from the security detail went to my room after I left the hotel, retrieved a ring I had inadvertently left, and rather than sending it on to me as was communicated and confirmed by the hotel on multiple occasions, the ring vanished. I’ve had no joy from the hotel, no satisfaction from Marriott Claims ( the parent co). And an absolutely atrocious experience dealing with them both. Despite them both acknowledging the matter and the situation, they routinely ignore me, are unresponsive, and no one is willing to shepherd this to a satisfactory conclusion. …. Replace the ring. Disgusting.…
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda Joiner, General Manager at The Ritz-Carlton, St. Louis
Responded Oct 31, 2022
Dear jjjggcc, Thank you for providing feedback about your recent experience at the hotel. I would like to speak with you directly regarding your missing item however I am unable to contact you outside of this posting. I want to sincerely apologize for any inconveniences we have caused you and believe the best next step would be for us to connect directly. I can be reached at (314)719-1400. Sincerely, Amanda Joiner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gorgeous lobby, beautiful rooms, very clean. Nice bathrooms with separate toilet. Great lobby bar. Excellent club level amenities - superb hors d’oeuvres, great omelette station at breakfast, loads of wine by the glass, great view. All the staff we encountered were lovely - front desk, housekeeping, club lounge, wait staff in the lobby. Location is great - Clayton has lots of shops and restaurants and Wash U is very nearby. We had a really excellent stay (August 2022). My only criticism is that parking is $25/night, and the Italian restaurant on site is remarkably expensive.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Pretty property! Clayton is a nice neighborhood and very walkable, so it wasn't any trouble to travel without a car. Lively in the lobby with a live band on weekend nights, and really good sushi, too.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had a horrible experience during my check in at this property. Poor unfriendly assistant from the front desk/manager Josh Dickerson. I ended up not staying here and relocating to another property. I plan to follow with the property general manager, Amanda Dickerson regarding my horrible experience at this property.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda Joiner, General Manager at The Ritz-Carlton, St. Louis
Responded Sep 25, 2022
Dear sammM3621Zl, Thank you for providing feedback about your check-in experience. Please accept my sincere apologies that we disappointed you. I would welcome the opportunity to speak with you directly to learn about your arrival. I can be reached at 314-719-1400. Best Regards, Amanda Joiner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here during a wedding, which was also in the garden balcony of the hotel. The place is beautiful. Is it expensive, yes, but we enjoyed our stay. We ate Sunday brunch in the restaurant, which was excellent.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Be sure to ask for any discounted rates.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Upon arrival we were able to access the club level for a very inexpensive fee. The club level stewards were friendly, accommodating and helpful. They made each guest feel as if we were old friends reacquainting after a long time apart. To celebrate our anniversary they offered us a bottle of champagne along with a single rose and a signed note from the staff. We refused the champagne since the lounge had many options for wines but we were very appreciative. The food offering in the Club level were substantial if this was not our first trip to St. Louis; I would have eaten all my meals in the Club level. Our Large suite was beautifully appointed with two Juliet balconies and 1.5 bathrooms. Coming from New York the cost of the suite was less than half the prices of booking the cheapest Room with no view at the Ritz New York so we were very happy.…
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: if you are an early raiser (6am) then you will enjoy running/walking to Forest Park or Shaw Park...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Stayed 5 days for a convention. Staff and services went above and beyond my expectations. The front desk staff, especially Cortez, was exceptionally welcoming. Room is comfy and has a nice vintage touch. Loved the balcony. The fitness center is airy, the best I've ever seen. I also enjoyed my time with my friends at The Casa Don Alfonso on the first floor. Loved the classy yet cute bar there. I enjoyed my stay.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I have been doing business in the St. Louis market for a few years now. I've been staying in various hotels in and around the area. Some were good and some were okay and here and there, there was a bad one. Once I found this hotel, I will never ever stay anywhere else in or around St. Louis. The hotel is clean, nice and elegant without being overly gaudy. There is a beautiful cigar lounge that would compare to many cigar lounges in New York City that is warm and comfortable and friendly. Since I found this hotel, I have actually been looking forward to taking these business trips to St. Louis. Great job and keep it up.
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Date of stay: June 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$570 - $756 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton st. louis hotel clayton, ritz saint louis, ritz-carlton saint louis, saint louis ritz-carlton
LOCATION
United StatesMissouriSaint LouisClayton
NUMBER OF ROOMS
301
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Claim Your ListingTHE RITZ-CARLTON, ST. LOUIS - Prices & Hotel Reviews (Clayton, Saint Louis, MO)
Frequently Asked Questions about The Ritz-Carlton, St. Louis
Which popular attractions are close to The Ritz-Carlton, St. Louis?
Nearby attractions include Historic Hanley House (0.2 miles), Krueger's (0.3 miles), and Bruno David Gallery (0.1 miles).
What are some of the property amenities at The Ritz-Carlton, St. Louis?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton, St. Louis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, St. Louis?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Ritz-Carlton, St. Louis?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, St. Louis?
Conveniently located restaurants include The Crossing, Oceano Bistro, and Pastaria.
Are there opportunities to exercise at The Ritz-Carlton, St. Louis?
Yes, guests have access to a fitness center and a sauna during their stay.
Is The Ritz-Carlton, St. Louis located near the city center?
Yes, it is 0.3 miles away from the center of Clayton.
Are any cleaning services offered at The Ritz-Carlton, St. Louis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, St. Louis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, St. Louis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.