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Sheraton Clayton Plaza Hotel St. Louis

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Sheraton Clayton Plaza Hotel St. Louis
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596 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The service from the staff in this hotel was amazing! From check in to the staff in the club lounge--everyone was so friendly and went above and beyond. As spg we received a free upgraded room which was awesome. Also used the shuttle service which was great. Our driver was very helpful and suggested several places around to check out... More 

Helpful?
Thank Monica S
Meriden, Kansas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Sheraton is a bit smaller (room wise) than we've be at before. Staff was WONDERFUL! Parking garage needs WORK-looks almost dangerous in spots. VERY close to the metrolink (which needs to be totted more!!) Makes getting around to Forest Park, downtown pretty easy. One thing we didn't like-the pillows. For some reason, the rest of the bedding seemed to... More 

Helpful?
Thank mnaum
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

I held a group event at the Sheraton Clayton and all of the guest under my group found that the staff of the hotel were very friendly and courteous. The breakfast was delicious and the hospitality was outstanding. My event manager, Tina Torgenson, did an excellent job having everything set up for me and my guest. I will be looking... More 

Helpful?
Thank stevencross56
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 2 weeks ago

We booked a block of rooms for our wedding, and in our (and our guests) experience, everyone that works there was excellent. The level of service was truly top notch. In these days where customer service tends to be lacking (and at best impersonal), this hotel stands far above the pack. If you're looking for nice accommodations and a staff... More 

Helpful?
Thank cbehnen9
Wayzata, Minnesota
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were in town for a weekend sporting event and this was the team hotel so we chose to stay here as well! Reasonable rates and great location very close to the venue. Arrival was great and Jeremy was awesome in checking us in, letting us know the complete situation since we were a bit early and providing options to... More 

Helpful?
Thank robbb2013
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear robbb213, We appreciate the compliment about the staff and the cleanliness. We strive to exceed your expectations in these areas. Sincerely, David H More 

Palmyra, Virginia
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this room on Hotwire and paid a very reasonable price for three nights. It was a smaller than standard room with very little space and poor lighting. Queen size bed was ok, not great, but ok. Only one nightstand had a light so my husband and I could not both read in bed. Also the only chair in... More 

Helpful?
Thank happytravler0815
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Happytraveler0815, We appreciate you staying with us and the review. I apologize for the inconveniences during your stay but we are happy you were able to have some fun. And we will work to improve on the cleanliness of the other areas of the hotel. On a side note, we enjoyed the role playing group as well. Sincerely, Callan... More 

davenport, Iowa
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I like to stay in a hotel that is close to family. It is easier, especially in a large city, to be close for family meals and activities. The Sheraton in Clayton is close to a son and his family. It is close to churches, shopping, parks, the zoo and restaurants. Aside from location, I look at price. This particular... More 

Helpful?
Thank Iowajeannie
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Iowajeannie, Thank you for your review. We appreciate feedback and we will use this to help us improve. Thank you for the compliments about the room, attentive staff, and the fitness room. Sincerely, David H More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

Shala in the club lounge kept the place well stocked and was always super friendly! Also the front desk was very nice about getting a cab for my family when the shuttle was unavailable, they'll take you anywhere with 3 miles which includes Forest Park!

Helpful?
Thank Tara M
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Tara M, Thank you for your kind compliment. I will pass along the comments to Shala as well. Sincerely, David H More 

Fullerton, California
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 15, 2016

The service is always quite good. This visit we used their Alexander's Room for a dessert reception for old friends. It's at the rear of the first floor, past the bar, where breakfast and lunch are served. We planned on about 30 friends. The event coordinator worked with us to have a savory dessert selection with a coffee service at... More 

Helpful?
Thank gardnar
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Gardnar, Thank you for allowing us to host your event. We enjoy fun occasions and we appreciate the compliment. Please come to stay with us again. Sincerely, David H More 

Boca Raton, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 15, 2016

Almost one month after staying at the Sheraton Clayton Plaza, I have yet to receive the invoices for the 6 rooms I booked. The front desk said they would email them to me later that day, because only one person was working the front desk. I have since contacted the GM of the hotel and even the CEO of Starwood... More 

Helpful?
1 Thank ClaudiaV34088
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear ClaudiaV3408, Thank you for your feedback. We will use your feedback on the difficulties you faced to help us to improve. At this time, I want to insure your have received your invoices. Please reach out to me if you have not. Sincerely, David H More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Sheraton Clayton Plaza Hotel St. Louis in bustling downtown Clayton. Experience the fresh new look of our recently renovated guest rooms and meeting spaces. ... more   less 

Additional Information about Sheraton Clayton Plaza Hotel St. Louis

Address: 7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
Location: United States > Missouri > Saint Louis > Clayton
Price Range: $134 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Clayton Plaza Hotel St. Louis 3.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
Sheraton Clayton Plaza Hotel St. Louis Saint Louis, MO
Clayton Sheraton
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