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The Sheraton Clayton Plaza Hotel in St Louis MO provided an outstanding venue for this business luncheon. Lay out was excellent, tables well appointed, meal satisfying, audio/visual needs perfectly met and the sales director was on target with assistance and hospitality.
We were looking for an option in St Louis but all was full, we decided to stay here and it turned to be a great choice.
This is a great option; although a bit far away from St Louis downtown it offers a really nice...More
The room was old, dirty and tired. The carpet was worn with many large stains, which really was pretty repulsive on first sight. Many other challenges as well: The coffee maker in the room didn't function appropriately and spewed water sideways all over my computer,...More
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Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 3 days ago
I am so very sorry to hear about you experiences.
Happily the renovation is finally coming to cure many of the ills you mentioned and I will have Housekeeping and Engineering go up to the room immediately.
Not what you expect from Sheraton as a long time gold level customer who has stayed at sheratons around the world. This management team leaves notes in your room to contact them to assure a high rating but never responds to calls , emails ,...More
Thank A TripAdvisor Member
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 6 days ago
I checked with my counterparts and I am afraid none of us have a VM from you but we all stand ready to help you in any way we can.
We await your call.
Sort of a mixed review... went up there for a wedding weekend with a 3 year old in tow. The lady that checked us in was awesome, even gave us a couple of drink tickets since our key didn't work. She said come get free...More
Thank Karla S
Response from David H, Front Office Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 6 days ago
Dear Mrs. Karla,
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Clayton Plaza Hotel St. Louis.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately...More
$147 - $297 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Sheraton Clayton Plaza Hotel St. Louis Saint Louis, MO ,
It is roughly ten (10) miles away but there is a Metro station just a block and half from our hotel and the train (blue line) will take you here and back so you can avoid the traffic. We will be glad to help you out with... More
It is roughly ten (10) miles away but there is a Metro station just a block and half from our hotel and the train (blue line) will take you here and back so you can avoid the traffic. We will be glad to help you out with any other directions you may need.