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Hilton Garden Inn St. Louis Chesterfield

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Hilton Garden Inn St. Louis Chesterfield
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413 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Lawrenceville, Georgia
Reviewed 3 days ago NEW

During the month of January 2017, I experienced an infestation of large Japanese ladybugs twice in my hotel room. One incident happened my first night, and it was resolved with the one housekeeping staff member that was onsite for the night. In the morning, there were two more Japanese ladybugs in the bathroom, which got resolved after I went to...

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Helpful?
Thank Tabassun H
Chicago, Illinois
Reviewed 1 week ago

I stayed here visiting family. I family had four rooms all together. The rooms where clean and nice. The staff was very friendly. I know the Garden inn chain does not include breakfast, but wish they did. I swam in the pool, it was nice and clean. The gym did not have any free weights. The location was great, right...

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Helpful?
Thank ZafferB
Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are happy to hear you enjoyed your recent stay especially our friendly staff and close location to many shopping malls. We hope you will consider our property the next time you are in the St. Louis area so we can provide you with another excellent stay.

Hollister, Missouri
Reviewed 2 weeks ago

Very clean and nice facility. The staff was very friendly. The rooms were very clean. The location was great with lots of shopping and places to eat. All major brick & mortar stores located at the malls close by.

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Thank ndavid343
Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you taking the time to write a review on TripAdvisor! We are happy to hear you enjoyed your recent stay especially our friendly staff members and our close location to shopping. We hope you will consider our property the next time you are in St. Louis so we can provide another great stay.

A TripAdvisor Member
Illinois
Level Contributor
16 reviews
5 hotel reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

The staff I encountered was all very nice. Stayed here for a New Year's Trip. Our room was on the front side of the hotel, so there was a little bit of traffic noise, but not terrible. The back door was a bit difficult to find. There was a lot of noise on our floor due to children & a...

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Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We apologize for the noisy guests and stinkbug found in your room. We are addressing your concerns with our maintenance staff and our front desk staff to prevent the issues in the future. We hope you will consider our property the next time you are in the St....

San Antonio, Texas
Reviewed 2 weeks ago

Stayed here for a business trip. I didn't use all the amentinies, but the staff was friendly and the place was clean. Always greeted when I would walk by the front desk. Check in and out were done so rapidly. I would stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank paulgJ4901GT
Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are happy to hear you enjoyed your recent stay including the quick check in and check out process. We hope you will consider our property the next time you are in the St. Louis area.

Teutopolis, United States
Reviewed 2 weeks ago

The hotel was dated and dirty. The TV didnt work right and there was hair all over the bathroom in our room. I was super disappointed in the cleanliness of the pool/spa area also. I will never stay here again. I may never stay at a Hilton Garden Inn because of this terrible experience.

Review collected in partnership with Hilton Garden Inn
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Thank amywT9365WC
Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write a review on TripAdvisor. I am sorry to hear you did not have a good experience at our property. I will discuss your feedback with our housekeeping department I hope you will consider our property the next time you are in St. Louis so we can provide you with a better experience.

Omaha, Nebraska
Reviewed 2 weeks ago

We stayed at this hotel passing through town on our way to Georgia. I had an advanced reservation seeing it was close to the highway. We decided to stay there on the way home because our first experience was so pleasant. We were able to make that reservation the day of our travel.

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Thank Ellie F
Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are very happy to hear you enjoyed your recent stay especially our friendly staff members and close location to the highway. We hope you will consider staying at our property the next time you are traveling through the St. Louis area!

Phoenix, Arizona
Reviewed November 13, 2016

I use this hotel frequently when staying in Chesterfield. It's in "the valley" and has lots of non-chain and chain restaurants nearby. Perfectly easy to access hwy 40. Clean and friendly. Exercise room is minimal. No weights unless you count medicine balls up to 8#. One bike and 3 treadmills. Only flaw. select a room in back as the front...

Review collected in partnership with Hilton Garden Inn
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Thank HollyHavok
Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write a review on Tripadvisor. We are happy to hear you enjoy staying at our property when you are in the St. Louis area for its close location to many restaurants and easy highway access. We hope you will consider our property for your next stay so we can provide you with another...

Clive, Iowa
Reviewed November 12, 2016

Arrived late and staff was very welcoming, Room was clean, attractive and spacious. I wish we could have stayed longer but had to get back on the road in the AM. Breakfast is not included but affordable and was a pretty tasty, There are plenty of restaurants near by within walking distance.

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Thank Greg B
Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write a review on Tripadvisor! We are happy to hear you enjoyed your recent stay at our property especially our tasty breakfast. We hope you will consider our property the next time you are passing through St. Louis so we can provide you with another great stay.

De Soto, Kansas
Reviewed November 11, 2016 via mobile

I really liked the staff. They were so accommodating and very friendly. I liked that I could check in on my phone AND pick my room. I am the type of person who wants on the ground level always. The food from the dining/grill tastes wonderful. My husband had the veggie tortilini and I had just fries xtra crispy. He...

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Helpful?
Thank Gigi1911
Ellen V, Front Office Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write a review on Tripadvisor. We are happy to hear you enjoyed your recent stay with us, especially our onsite restaurant. I have passed along your excellent comments to our food and beverage manger. We hope you will consider staying with us for your next trip to the St. Louis area so we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hilton Garden Inn St. Louis/Chesterfield hotel is near the popular Chesterfield Outlet Malls and only 20 minutes from Lambert-St. Louis International Airport. The hotel also provides a free shuttle service within a 5-mile radius. Guests also receive complimentary WiFi. ... more   less 

Additional Information about Hilton Garden Inn St. Louis Chesterfield

Address: 16631 Chesterfield Grove Rd, Chesterfield, MO 63005-1429
Location: United States > Missouri > Chesterfield
Price Range: $90 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Louis Chesterfield 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Louis Chesterfield Hotel Chesterfield
Hilton Garden Inn Chesterfield
Hilton Chesterfield
Hotel Style:
#4 Romantic Hotel in Chesterfield
#5 Family Hotel in Chesterfield
#5 Business Hotel in Chesterfield
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn St. Louis Chesterfield staff and other travelers.
2 questions
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Arthur, Illinois
over a year ago

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Questions? Get answers from Hilton Garden Inn St. Louis Chesterfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“King bed room is same size as 2 double bed.”
 of 5 bubbles ZafferB, 1 week ago | Read review
“The king beds have the Garden Sleep System...stay away from them!”
 of 5 bubbles LeslieFG22124, Nov 1, 2016 | Read review
“If it's summer, ground floor rooms will be the most quiet.”
 of 5 bubbles TBernha540, Jul 22, 2016 | Read review
“not on the first floor”
 of 5 bubbles MizzouLizard, Jul 17, 2016 | Read review
“Rooms facing away from the front of the hotel may be quieter.”
 of 5 bubbles Jordanyosh, Jun 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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