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Residence Inn St. Louis Chesterfield

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15431 Conway Road, Chesterfield, MO 63017
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80 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This was one of the nicest hotels we stayed in on our vacation. Very clean, staff was friendly and accommodating, felt like home is how we described it after we left. They had a workout room that was well equipped, their breakfast had a ton of options for the entire family. I wished we could've stayed at this place like... More 

Helpful?
Thank Michael M
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you, Michael M, for your review of the Residence Inn Chesterfield. We are so happy you enjoyed your suite and were made to feel at home. With all of the attractions St. Louis has to offer, we hope you do come back and spend your entire vacation with us. We will be thrilled to have you return on your... More 

nashville
Level Contributor
410 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at Residence Inn before and this one was very small, but the staff were very nice, and when we got there and discovered the two bedrooms were on the second floor and related to the fact that several members of the family were older and had bad knees and one had a baby with all kinds of... More 

Helpful?
Thank andypandaNashville
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for staying with us at the Residence Inn Chesterfield. I'm glad you were able to enjoy your visit with family, and we were able to make changes that fit you and your family's needs. I'm sorry we did not react quicker to your door issues, and will be sure to share your feedback with our engineering department so... More 

Waterloo, Iowa
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 17, 2016

We stayed one night at the Residence Inn. Our studio room was clean and roomy. the design of the hotel left a lot to be desired, We had a beautiful view - - of a retaining wall. For one night it was fine. I would not have wanted to stay longer. I doubt if I will stay here again.

Helpful?
Thank George S
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you, George S, for your feedback regarding your visit. I'm sorry you found our property layout & view to be unsatisfactory. Our garden apartment layout is of our brand's original design, and we hope to provide a home away from home for our guests. We do hope you will give us another try on your next visit to the... More 

Godfrey, Illinois
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 31, 2016

I am sorry I was NOT impressed with this location at all!! I have stayed at other Marriott's and enjoyed it. To me the whole place didn't look clean at all. I wouldn't even use the dishes there, we just ate out. To me it wasn't comfortable at all. I can't even say that the staff was all that friendly.... More 

Helpful?
Thank 62035DonnaL
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for your candid feedback regarding your stay. I'm truly sorry we didn't meet your expectations. While we are under construction, we do strive to have good service and a room that makes you feel at home. If there is anything I can do to restore your faith in us, please feel free to contact me directly. More 

New Jersey
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed March 29, 2016

As other reviewers have noted, this hotel is under construction during the March 2016 timeframe. Hazardous safety issues noted. The passage leading to our room was completely unlit and littered with extension ladders and the door handle into the room didn't operate properly. More worryingly, all of the air conditioning compressor power disconnect boxes had been removed for the installation... More 

Helpful?
1 Thank Jim_A_NewJersey
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you, Jim, for your feedback regarding your visit. I have shared your comments with our engineering department, as well as the project manager. We are hoping to finish this project in the next couple of weeks, and are truly sorry for any inconvenience it has caused. If you travels bring you back to the area, I hope you will... More 

Alexandria, Virginia
1 review
1 of 5 stars Reviewed March 16, 2016

I stayed at the Residence Inn Marriott in Chesterfield, MO on March 15 to March 16, 2016. On March 16th at 8:00am I awoke to chop saws, nail guns, and construction teams yelling. I called the front desk and spoke to the manager who in so many words said I need to be respectful to the construction teams working on... More 

Helpful?
Thank Andrew R
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for you feedback, Andrew. I'm truly sorry you had such an unpleasant stay. While we are working on the exterior of the property, we hoped to minimize guest impact by doing the work after 8am and before 5pm during the week. I have addressed your concerns with our maintenance department, as well as the construction team so that... More 

Springfield, Illinois
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 7, 2016 via mobile

We arrived at this Residence Inn at about 8:00 p.m. We were assigned room 512 and were told it was the building right next to the check-in building. We walked around the building looking for 512 in the dark. We finally figured out which room was 512 by checking the room number above us - 522 - because there was... More 

Helpful?
Thank rjdav
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for offering this feedback regarding your stay. I'm truly sorry this was such an unpleasant experience, and we are working hard to prevent other guests from experiencing the same. We are working with our construction team to ensure the room numbers are visible throughout their work, and I'm sorry this was missed during our daily walk. I've also... More 

Overland Park, Kansas
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 13, 2016 via mobile

Traveling with son for Tae Kwon-do tournament. Got upgraded. Room was huge with loft for 2nd BR & separate bath. Very clean and I notice everything. Breakfast was decent & cozy with fireplace. Was one of my better experiences traveling lately. Would absolutely recommend this place. We had room 624 but staff was great and could likely steer you to... More 

Helpful?
1 Thank Ryan66224
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you, Ryan, for staying with us at the Residence Inn Chesterfield, and for taking the time to post a review. We appreciate your kind words regarding the staff, cleanliness and breakfast--and your recommendation. I hope your son enjoyed his Tae Kwon-do tournament, and we look forward to your return on your next visit to the Chesterfield area. More 

Ohio
Level Contributor
140 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed January 18, 2016 via mobile

We stayed in one of the so-called penthouse bi-level loft rooms, which had an enclosed bedroom with a bath, another upstairs bed in a loft with another bath and a living room with foldout bed and a complete kitchen. This fit our needs perfectly for this trip. Staff were friendly and very helpful. Internet speeds for the upper tier wifi... More 

Helpful?
Thank betona
Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you, Betona, for taking the time to offer such kind feedback on your stay at the Residence Inn Chesterfield. I'm glad you enjoyed the spaciousness of our penthouse suites, and the speed of our wifi met your needs. I appreciate you mentioning the helpfulness of our friendly staff as well. We look forward to serving as your host again,... More 

Springfield, Missouri
Level Contributor
138 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed November 25, 2015 via mobile

We had a great stay here. The large, open floor plan of the unit was nice for our family. to spread out. The loft area created a nice escape. The beds were super soft and comfortable. They seemed to have a memory foam layer on them. The units are set up in a group with a small courtyard in the... More 

Helpful?
Thank brianlovesbeth
Troy A, Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for staying with us at the Chesterfield Residence Inn by Marriott. Happy Holidays More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn St. Louis Chesterfield

Address: 15431 Conway Road, Chesterfield, MO 63017
Location: United States > Missouri > Chesterfield
Price Range: $137 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn St. Louis Chesterfield 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Residence Inn St. Louis Chesterfield Hotel Chesterfield
Residence Inn Chesterfield
Chesterfield Residence Inn
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