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Doubletree by Hilton Hotel St Louis - Chesterfield

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Doubletree by Hilton Hotel St Louis - Chesterfield
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824 Reviews from our TripAdvisor Community

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Showing 819: English reviews
Southwest Florida
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the minute I spoke with Tequila (that's not how she spells it) I knew it was going to be a good stay. She answered all my questions over the phone and it was her beautiful smiling face that gave us special VIP treatment when we arrived, she even gave us warm chocolate chip cookies and bottles of water. I... More 

Helpful?
Thank Nancy S
Anchorage, Alaska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Bedbugs, or some other biting insect, in our room. So that was disconcerting, and we lost sleep and money over it. Lost a LOT of sleep - in the room, freaked out, and then again at home after arriving on a red eye flight and having to wrap all the bags in plastic and put them outside and buy new... More 

Helpful?
Thank bkb044
Saint Louis, Missouri
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is the best hotel of them all, We have staid at many different places. They have the best service and manors of any place I have ever been to. If there is a problem they fix it and take care of you. The beds are the best other than your own, their breakfast is great for the whole family.... More 

Helpful?
Thank Glenn946c
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We are happy to hear you enjoyed your recent stay with us! We hope you will consider our property the next time you are in St. Louis so we can provide you another great experience. Sincerely, Kim Zimerman More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The staff went way out of their way to help us and compensate for not being able to get us rooms together. We even locked ourselves or of our room at one point and someone was there within minutes which was unexpected since we were on the 11th floor.

Helpful?
Thank Lisa N
Level Contributor
100 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I can't say enough good things about this hotel, which is why this is my family's preferred hotel when we are in town. Kim and Laura and the front desk were top notch, and offered superb customer service. The rooms are always clean and comfortable, and the property is close to dining, and the majority of main attractions. I travel... More 

Helpful?
Thank Mogin1277
Pewaukee, Wisconsin
1 of 5 stars Reviewed 1 week ago

The staff at double tree were very slow to respond to questions and when asked for help with broken ice machine they blew me off and ignored the request. They also only have three elevators for 12 floors making you wait long times to ride the elevator.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank davidfS6882WA
Level Contributor
133 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This review is long overdue, hopefully the hotel did not go down to xxxx since my last stay. Been here at least three times and my most favorite hotel in the area. Starting with the warm cookie, nicely appointed room and the delicious breakfast, we truly enjoyed this DT. The grounds are good too with tennis courts and Sauna along... More 

Helpful?
Thank HappyFeetUSA
Culver City, California
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This was an $80 Priceline 3.5 star hotel. The hotel is old with refurbished common areas. My first room was handicapped and had a buzz coming from the ice and soda machine next door. Tiffany Conley took care and found me a new room. When this room had an HVAC issue, she sent me to dinner and took care of... More 

Helpful?
Thank Bill W
Saint Charles, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

No cookie offered, staff apathy, bug bites from bed, workout area closed, housekeeping ignored DND sign on door, no privilege offered as a diamond member. Internet worked. Staff unimpressive. Would not recommend.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JCCspartan
Miri L, on behalf of the staff at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Dear JCCspartan Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

Des Moines, Iowa
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. Beautiful pool. The staff were courteous.We were here for a conference and the facilities were nice. My only complaint is that the vending machine on our floor was out of everything, including water.

Helpful?
Thank Alexis H
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are greatly appreciated by our staff. I am happy to hear you enjoyed the pool during your recent stay. I do apologize for the vending machines not being full. We hope you will consider staying with us the next time you are in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The Doubletree by Hilton Hotel St Louis-Chesterfield, located in the upscale West County suburb of Chesterfield, is located just off Highway 40, and is convenient to St. Louis area corporations and attractions. With easy highway access, Lambert-St. Louis International Airport (STL) is less than 30 minutes from our first-class hotel. Our full service hotel features spacious guest rooms and suites with all the comforts of home and a long list of amenities like wireless high-speed internet access. For your convenience, we offer a variety of food and beverage options, including our Lobby Bar for casual lunch and dinner, or The Cafe for elegantly prepared buffet and a la carte selections in warm surroundings. Our Chesterfield Athletic Club is one of the largest hotel health facilities in the area. Our guests have full use of sparkling indoor and outdoor pools, an indoor whirlpool, sauna and steam rooms, full cardio and weight training facilities, aerobics classes, racquetball and handball courts, a full-court gymnasium, indoor and outdoor tennis courts and walk/jog tracks. From our well-located hotel, business and leisure guests alike can enjoy local attractions like the Gateway Arch, St. Louis Zoo, Busch Stadium, Forest Park, Grant's Farm, Union Station, and historic St. Charles. Whether your stay involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to St. Louis with our special, signature warm chocolate chip cookie at check-in. ... more   less 

Additional Information about Doubletree by Hilton Hotel St Louis - Chesterfield

Address: 16625 Swingley Ridge Rd, Chesterfield, MO 63017-1715
Location: United States > Missouri > Chesterfield
Price Range: $121 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel St Louis - Chesterfield 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Doubletree Hotel And Conference Center St. Louis
Doubletree Hotel Chesterfield
Doubletree St Louis
Doubletree Chesterfield
Chesterfield Doubletree
Hotel Style:
#1 Romantic Hotel in Chesterfield
#3 Business Hotel in Chesterfield
#4 Family Hotel in Chesterfield
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