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Auburn Place Hotel & Suites

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341 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Cape Girardeau, Missouri
Reviewed 1 week ago NEW

The booking was easy! The staff was very friendly and informative. The room was very clean!! I was impressed. The breakfast was more than I expected with a variety of foods. The outside was well maintained as was the inside, very attractive.

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Helpful?
Thank gouldinglsg1
Columbus, Ohio
Reviewed 1 week ago NEW

This was a very pleasant stay, we were visiting my husband in teen challenge, we live in Columbus Ohio and he will be there for 8 more months . The room was clean and quiet , the staff was very helpful. The breakfast buffet was also very nice lots of choices

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Helpful?
Thank kathyv612
Reviewed 1 week ago

Great customer service, clean, and a great breakfast. ..highly recommend! I've stayed here several times making this place my favorite halfway stop between Wisconsin and Arkansas. Hotel offers clean rooms and a really good free breakfast.

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Helpful?
Thank Cathy H
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

We are so glad to hear that you enjoyed your stay. Thank you for your feedback. We do pride ourselves on offering clean rooms and wonderful amenities at a great value. Thank you again and we hope to see you again soon.

Winnipeg, Canada
Reviewed 2 weeks ago

We stayed because of previous good experiences with the company. We were not disappointed. Our room was clean and quiet. Breakfast was nicely presented in a central area of the hotel. Staff were helpful and cooperative at all times.

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Helpful?
Thank ArtLeona
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your repeat business. We like to hear how our long term and repeat guests view our hotel. We are glad that you enjoyed your stay with us and we hope to see you again soon.

Reviewed 2 weeks ago via mobile

We stayed here for 1 night based on the reviews. The front desk was surely over the phone and in person. The notice sitting on the towels, stating I'd be charged a ridiculous amount if I stole a towel (which were almost see-through and crispy from over-use and bleach), was not exactly welcoming. Oh, but it got so much worse....

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Helpful?
Thank Margaret B
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

I apologize for the issues you experienced during your stay. I would like for you to contact me at the hotel directly so I can look into what exactly happen and get that resolved for you.

Saint Louis, Missouri
Reviewed 3 weeks ago

We stay here often staff is very friendly rooms are always clean however we left two nice coats in the room when we called housekeeping said they didn't find anything l! 😡So basically housekeeping will steal your stuff... And they hire these people and I guess they think it's ok to let them take it home if you leave it...

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Helpful?
Thank jennifer_premier31
Palm Coast, Florida
Reviewed December 11, 2016

I was in Cape Girardeau to visit my cousin in Southeast Hospital. My room was in the pool area. The hot tub was 104 degree wonderful. I was afraid the location of my room would be noisy, but it was quiet.

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Helpful?
Thank Becky M
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your review of our hotel. I am glad to hear that you got to enjoy the hot tub. I hope the other amenities were just as nice. Thank you for staying with us and I hope your cousin is doing well.

Cape Coral, Florida
Reviewed December 8, 2016

Spotless hotel with wonderful amenities including indoor pool and hot tub. Wonderful breakfast in the morning kept very well stocked and clean. Room was very clean and like new. Our favorite place to stay.

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Helpful?
Thank landrpetty
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your kind words. We love to hear about the service we provide for our guests and we are glad to hear that you enjoyed your stay. Thank you for staying with us, we look forward to seeing you again.

Reviewed November 30, 2016

stayed 2 nights. 2 adults and 1 toddler. 2x double bed room. booked through expedia.com arrival and check-in were no problem. there are no elevators, so if you have a lot of luggage request a room on 1F. Also some of the rooms are only accessible from the outside of the hotel, so if it's very cold outside, be sure...

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Helpful?
1Thank Adam C
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your review. I would like to talk to you if you would call the hotel directly and ask for Jessica. I would like to gather some additional information on the A/C issues. I look forward to hearing from you.

Reviewed November 30, 2016

We had an exterior room, which saved us $20.00 (worth it unless it's windy & cold) The pool area was indoor yet out in the middle (some interior rooms walk out overlooking the pool). Since we were in an exterior room, there was no noise from the pool, just the people in the room next to us. Our room was...

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Helpful?
Thank Georgia H
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your kind words. We are glad to hear that you enjoyed your stay and our amenities. I do apologize for the cookies being out so early. We do hope that you will be able to enjoy them during your future stays. We appreciate your business and look forward to seeing you again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
*Victorian Inn & Suites, Cape Girardeau is now Auburn Place Hotel & Suites, Cape Girardeau. Newly Renovated property! ... more   less 

Additional Information about Auburn Place Hotel & Suites

Address: 3265 William St, Cape Girardeau, MO 63703-4961 (Formerly Victorian Inn and Suites)
Location: United States > Missouri > Cape Girardeau
Price Range: $87 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Auburn Place Hotel & Suites 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Auburn Place Hotel Cape Girardeau
Auburn Place Hotel And Suites
Victorian Hotel Cape Girardeau
Hotel Style:
#1 Business Hotel in Cape Girardeau
#1 Family Hotel in Cape Girardeau
#1 Romantic Hotel in Cape Girardeau
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Questions & Answers

Here's what travelers have asked, with answers from Auburn Place Hotel & Suites staff and other travelers.
12 questions
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Questions? Get answers from Auburn Place Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Maybe some better pillows!! I guess I'm just used to mine, next time I will travel with it😊”
 of 5 bubbles gouldinglsg1, 1 week ago | Read review
“Love the non-smoking rooms.”
 of 5 bubbles cathyhS9930OO, 1 week ago | Read review
“Don't leave anything behind housekeeping will steal it!”
 of 5 bubbles jennifer_premier31, 3 weeks ago | Read review
“This two-story hotel does not have an elevator. I had no problem changing my room to the ground floor.”
 of 5 bubbles 636beckym, Dec 11, 2016 | Read review
“Request an interior-facing room on the first floor. Beware - no elevators.”
 of 5 bubbles adamc730, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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