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Crowne Plaza St Louis Airport

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Crowne Plaza St Louis Airport
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449 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Sandusky, Michigan, United States
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 22, 2015

I enjoyed our stay here for our quick trip to St. Louis. The room was comfortable, however I would have liked a refrigerator in the room. Extra towels were brought up in a relatively quick manner. The one review that said if you had a balcony room facing the dining room, was spot on about hearing the dishes being setup... More 

Helpful?
Thank Amy R
North Brunswick, New Jersey
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 22, 2015

I stayed there twice. Both times the staff were friendly and accommodating. 10 minute free shuttle drive to/from the airport. No issues checking in/out either. Hot/cold breakfast offered and worth eating. The rooms were clean and updated, no surprise since its a Crown Plaza. There is a TGFridays connected to the hotel. Most likely will return.

Helpful?
Thank Dale F
Sandusky, Michigan
Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed April 20, 2015

Very nice hotel away from downtown and near the airport. Check in didn't go too smoothly, as apparently the hotel isn't used to having school groups (or the people working at the time were just inadequately trained.) Either way, all staff I encountered were friendly. Security was visible in the lobby, rooms were very nice, breakfast amazing.

Helpful?
Thank xcheck28
Saint Louis, Missouri
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

I've stayed at this hotel twice. All the employees are so kind and genuinely care. They have delicious specialty drinks at the bar - it's a great place to relax with the big wall of windows and the lookout onto the pool. The T.G.I Fridays inside has great service! We stayed in a king suite booth times and it was... More 

Helpful?
Thank STL_Reviews2015
Chicago, Illinois
2 reviews
2 of 5 stars Reviewed April 17, 2015 via mobile

Waiting for a room to be ready. Check in is at 3. My son was very sick. And they couldn't accommodate even 30 min before to give us a room. Inconsiderate staff. They said they were cleaning rooms. So every room is being cleaned at the same time and not one is ready this whole time? We've been waiting for... More 

Helpful?
Thank Julie M
Mark H, General Manager at Crowne Plaza St Louis Airport, responded to this review

Julie M, Thank you for taking the opportunity to write a review of your recent stay. Your experience by far is not how we conduct ourselves and make every attempt to accommodate those guests that do arrive prior to the 3pm check in time. We have corrected already our process of ensuring rooms that want to check in prior to... More 

Stone Mountain, Georgia
2 reviews
5 of 5 stars Reviewed April 13, 2015 via mobile

I recommend this location to EVERYONE visiting the area. Papers are on each floor for you to read along with a sitting area on your floor as well. This hotel is just beautiful. The pool is very relaxing. The front desk staff is very nice as well. I will return here numerous of times just to get away and for... More 

Helpful?
Thank brittany b
Mark H, General Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Brittany b for taking the time to review your stay with us here at the Crowne Plaza St. Louis Airport hotel. The staff and management work extremely hard to ensure each guest has a positive and memorable stay and appreciate you taking time to acknowledge those efforts. Thank you again for taking the time, and look forward to... More 

Bloomington, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 31, 2015

We recently stayed at this hotel as a park and fly for a trip to Mexico. The hotel was nice. There is a TGI Friday's in the hotel which was nice when you don't have much time. Check in was pretty painless. We had reserved a King but when checking in they had us down for two double beds. I... More 

Helpful?
Thank Sue N
Brick, New Jersey
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 21, 2015 via mobile

This hotel is clean and staff are friendly. It's very loud. Don't get a room overlooking the pool/restaurant. The noise echoes from both and you will be woken up at 5am when they start setting up for breakfast. You will hear each cup hit the table, played being stacked and carts rolling. The shuttle takes you 5 miles away. It... More 

Helpful?
1 Thank Michelle174
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 19, 2015

Hotel and staff were all nice but they automatically charge every room a parking charge . Be aware of this if you didn't park there . Also the TGIF attached to hotel has some of the worst service I've have ever seen .

Helpful?
Thank Rick P
IHGCare, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear Rick P, Thank you for taking time out of your busy day to write a review of our hotel. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the issues you had with the parking charges. We... More 

Burlington, Iowa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed for a park sleep and fly. No complaints! They even give little relaxation lotions/sprays for sleeping. Beds were clean and comfortable. I did appreciate that for the parking I did not have to hand over my car key to the front desk which I have had to do at other hotels offering this service.

Helpful?
Thank RBehne
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Location: United States > Missouri > Saint Louis > Bridgeton
Price Range: $116 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
Crowne Plaza St Louis Airport Saint Louis, MO - Bridgeton
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