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Crowne Plaza St. Louis Airport, an IHG hotel

11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (195)
Room & Suite (61)
Dining (23)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza St. Louis Airport, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 15 hotels in Bridgeton
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Secured parking
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room service
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish


Full view
41Car recommended
Grade: 41 out of 100
16Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
679Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
DES63640 wrote a review Jan 10
Farmington, Missouri28 contributions47 helpful votes
-we have stayed at this facility multiple times, primarily as is close to airport and offers parking while on vacation at no additional charge- believe this was our last stay- Let’s start at the beginning: —check in personnel are just plain rude- knowing we were leaving our car, asked if we should fill out something or have a paper to put in window and ticket to exit the gated lot—the entry gate was wide open. No to all the above —got to assigned room to find a unmade bed and room—trip back to desk and was given an alternate room that was properly made—since there is no restaurant on premises presently we picked up take out w intent to re-warm in microwave—there is none in room. —went to get ice, machine on 3rd floor is out of service. Back to lower floor and seek out ice machine. —shuttle to airport was on time and no problem —upon return. All in our van were in parking lot and no one had a clue how to get out as the gates were now closed—-someone eventually got the gate to open and we slipped out - —the location is great but the hotel is old and looks it. It has a pool that is within the foyer and thus all the pool noise and the chlorine smell is everywhere- Please someone purchase this property and run it properly—like you give a damn. BTW- there is no breakfast—either for ‘free’ or otherwise—-and the location is such that there is not much readily available —so, for the next trip, we will seek accommodations elsewhere—-you’ve been warned
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Remember options for eating are poor around this facility—
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1 Helpful vote
Chris J wrote a review Dec 2021
1 contribution2 helpful votes
My wife and I stayed two nights over Thanksgiving this year. We took advantage of their park and fly program to leave your vehicle for up to ten if you stayed at least one night in their property. We checked in on Wednesday only to discover that our room hadn't been cleaned since the last person stayed in it (unmade bed, trash in wastebasket and dirty towels on bathroom floor). We went down to ask for another room which we were given but this makes me wonder about ther claim that they keep their rooms vacant for 72 hrs between guest due to covid safety measures. I can't see this room sitting there in that condition three days. Also they have an indoor pool which my granddaughter was going to come and swim Thanksgiving afternoon but for some reason it was closed and she was disappointed about that. We were told that it would be open. The rest of our stay was uneventful. We left the hotel for our week's vacation and got back 7 days later only to discover our truck along with 24 other vehicles in there supposedly secure lot ( gated where they buzz you in and out and patroled by security) where broken into and ransacked. All the vehicles had windows broken out and items stolen. We lost a small suitcase with the clothes we wore while we was in St Louis for the 2 days we were there that valued about $400. The suitcase was sitting behind the driver seat in the floorboard where it could not be seen from outside as my truck has tinted windows so it's not like we left any items readily available that could be seen. To their credit they did put a trash bag over the window to keep out the elements. We went into the lobby and asked to talk with a manager and was told there was nothing they would do about it and that it happened about 4:30 a.m. and their security quit working at 4 a.m. that morning I was told that the day manager would call me the next day and 3 days later I still have not heard from anyone from the Crowne Plaza St Louis. There are other hotels near the airport that I've stayed at such as the Marriott and the Hilton several times and have never had an issue. While this is a nice hotel it's not worth the risk you take staying there.
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Date of stay: November 2021Trip type: Traveled as a couple
1 Helpful vote
Response from IHG Service, Other at Crowne Plaza St. Louis Airport, an IHG hotel
Responded 4 weeks ago
Hi Chris J, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding the parking incident, room cleanliness, housekeeping service, and pool closure. I understand your disappointment and I'm sorry. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you how we help our guest recharge and be inspired. Orlando A. Case Manager IHGService
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jalyn s wrote a review Nov 2021
2 contributions
The ladies at the front desk at check-in here were the rudest and most unprofessional I've ever encountered. Later I called for towels--three hours later, no towels, had to call again, waited another 30 minutes. Hotel is otherwise fine but the service left a bad taste in my mouth.
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Date of stay: October 2021
Trip type: Traveled on business
ffr154 wrote a review Sep 2021
Connecticut724 contributions171 helpful votes
Nice big hotel close to airport. It's easy to miss driveway if your not paying attention and it's a pain to get back too. Nice big modern lobby with pool and water features. Room was nice and comfortable, clean and modern. Kureg and microwave in room. Staff was great and price good. Bar in lobby was poor with limited food menu. Restaurant only open for breakfast and nothing within walking distance.
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Date of stay: September 2021Trip type: Traveled on business
1 Helpful vote
edjenson wrote a review Aug 2021
Algona, Iowa, United States33 contributions5 helpful votes
We booked online and got a great deal for what appears to be a very upscale hotel. We arrived and even after pre-booking and paying almost $400 with fees for 3 nights, we were expected to pay an additional 300 in "incidental deposits" $100 PER NIGHT and they automatically charge your card for it so the money debited out of my account. With a 7-10 day expected return if all checks out OK after you leave. That is Money we had hoped to use for fun, food, shopping etc on our vacation. Whatever happened to taking a card for incidentals and just having it on file to charge if needed? Or the most I have ever been charged at another hotel for a "deposit " was $50 and we were in that hotel for a week! I complained-- abliet politely--that it was ridiculous and the front desk workers didn't even acknowledge me. Thankfully, they don't charge for parking or that would have been even more money gone. Room was mostly clean. Terrible AC and very humid. Had a nice balcony overlooking the pool though. Did my own disinfecting due to a covid surge in the area and the hand towel I used to do that was absolutely black after wiping down the restroom and hotel room fixtures, so i don't think they clean very well to begin with. Went to have breakfast in the morning and found out it was $16. Nope, that's steep for breakfast. Found a grocery store and bought cereal and some other foods for our stay instead. Room had a cold refrigerator and there was ice Machine on our floor, but no microwave for hot food. No housekeeping comes to your room during stay, so we had to empty our own trash and ask for, no, inconvenience the front desk staff, for 4 clean towels for showering. Overall, it's not a bad hotel. Clean enough I guess, but if you stay here be prepared to fork out a few hundred and pay for any and all extras that most hotels just provide. I could have paid this price that I did per night... possibly less... to stay at a much lower scale hotel. I've stayed in Super 8's that had more to offer!
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Date of stay: August 2021Trip type: Traveled with family
$102 - $152 (Based on Average Rates for a Standard Room)
crowne plaza st louis airport hotel bridgeton, crowne plaza bridgeton, crowne plaza hotel bridgeton
United StatesMissouriSaint LouisBridgeton
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Frequently Asked Questions about Crowne Plaza St. Louis Airport, an IHG hotel
Which popular attractions are close to Crowne Plaza St. Louis Airport, an IHG hotel?
Nearby attractions include Hellebusch Park (0.6 miles) and Payne-Gentry House (0.5 miles).
What are some of the property amenities at Crowne Plaza St. Louis Airport, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza St. Louis Airport, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Crowne Plaza St. Louis Airport, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza St. Louis Airport, an IHG hotel?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Crowne Plaza St. Louis Airport, an IHG hotel?
Conveniently located restaurants include Massa's Restaurant, IHOP, and Lion's Choice.
Are there opportunities to exercise at Crowne Plaza St. Louis Airport, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Crowne Plaza St. Louis Airport, an IHG hotel have an airport shuttle?
Yes, Crowne Plaza St. Louis Airport, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza St. Louis Airport, an IHG hotel have airport transportation?
Yes, Crowne Plaza St. Louis Airport, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza St. Louis Airport, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza St. Louis Airport, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.