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Sleep Inn St Louis - Airport

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11225 Lone Eagle Dr Sleep Inn - Building B, Bridgeton, Saint Louis, MO 63044-2739
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (27)
Room & Suite (17)
Dining (9)
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A note from Sleep Inn St Louis - Airport
Updated 06/02/20

About

#6 of 14 hotels in Bridgeton
Location
Cleanliness
Service
Value
Make the most of your greater St. Louis metro area vacation at our St. Louis Airport hotel. Amenities include: Free WiFi Free hot breakfast Free airport transportation Meeting space Fitness center Guest rooms feature: Refrigerator and microwave Premium bedding Work desk Flat-screen TV Coffee maker Our Sleep Inn® St Louis – Airport hotel offers easy access to a variety of local attractions, including Busch Stadium and: Gateway Arch Six Flags St. Louis Ameristar Casino Hollywood Casino St. Louis Hollywood Casino Amphitheatre Whether you’re traveling for business or leisure, this St. Louis Airport hotel offers a simply stylish sanctuary where you can unwind. Plus, we’re pet-friendly. And don’t forget that you can earn rewards, including free nights and gift cards, with our Choice Privileges® Rewards program. Stay at our hotel today and enjoy all the area has to offer.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Breakfast available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Non-smoking hotel
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
Clothes rack
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
40Car recommended
Grade: 40 out of 100
16Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
43Reviews1Q+A5Room tips
Traveler rating
  • 15
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  • 3
  • 2
  • 12
Time of year
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Language
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DayTrip761635 wrote a review Feb 2020
3 contributions
Checked in at 2am after working all night and travelling to 17 different cities in 17 days. We’re given our 3 double rooms. There was a breakfast sign at reception saying weekdays breakfast 6am - 9am and weekends 7am - 10am. We have travelled to enough hotels to know that’s its always best to double check the breakfast time. The miserable receptionist told us that breakfast on a Friday was until 10am. We asked twice at reception for her to confirm this as it was contrary to the sign at reception and queried if Friday was considered a weekend day or not. She said “breakfast is til 10 tomorrow.” So the 6 of us set our alarms accordingly as we needed as much sleep as possible. I checked the information booklet in the hotel room and it said breakfast was 6am - 9am through the whole week and weekend. Confused by these 3 different breakfast times we were given we called reception again to ask about this and she was clearly annoyed at us asking and said she works in the mornings and breakfast was on until 10am. 100%. Guess what?! We get down to breakfast at 9:30am and there was nothing there. We booked this hotel explicitly for the complimentary breakfast and because of incompetent staff and management there was nothing there for us. On top of this one of our double rooms was dirty as though someone had been working in dirt and dragged their mess through the room. It took 30 mins to get changed to another room which only had one bed and were made to feel we were of great inconvenience because we wanted a clean room that we paid for. When we spoke to the manager in the morning about our issues with the hotel we were told “ pay attention to the breakfast sign as every hotel has a sign for breakfast and it’s always right”. Ah so it’s our fault. Either your sign is wrong or your staff are incompetent and not trained properly. We were spoken to in a way that was 🤷‍♂️ What you gonna do about it? Manager then told us there was no way to be reimbursed for one room due to the inconvenience caused to us as it wasn’t something she had the authority to do. When we asked who we could talk to that could help us resolve this issue, she said the owner doesn’t live in the country so there’s no way we could be reimbursed. Awful and frustrating experience that could have been reaolved with some decent customer service. We won’t be staying at a sleep inn again. We were offered $25 but would have to go through our 3rd party hotels.com in a convoluted manner. Throughly disappointing. DON’T STAY HERE
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Date of stay: February 2020Trip type: Traveled on business
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chiffon2016 wrote a review Oct 2019
Calgary, Canada145 contributions12 helpful votes
Had a one night stay after a long travel day. Was nice and clean and in good repair. Was pleasantly surprised at how nice it was. Breakfast was just ok, thus not a perfect mark. There were no cooked eggs and there was a rotten apple with the apples. The rest was pretty status quo for breakfast.
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Date of stay: October 2019Trip type: Traveled as a couple
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Living Scenery wrote a review Sep 2019
2 contributions
The evening staff was sullen, surly, and obviously didn't want to be there. The room was only half-cleaned. The bed was made, but there was old coffee still in the coffeepot, used toiletries on the floor in the bathroom (including someone's discarded toothbrush), and a disassembled ironing board in the closet. There was no laundry bag and no wifi instructions in the room, probably because the room was only half done. There was a very limited choice of drinks for purchase from the surly desk clerk, but no snacks. My complaint about the room was met with an insincere "sorry." As someone else mentioned, there is no shuttle service and if you ask about transportation, be prepared to get a glare and dismissive gesture from Surly Clerk, who has much better things to do than answer questions.
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Date of stay: September 2019
Rooms
Cleanliness
Service
Room Tip: For comfortable stay, go to a different hotel
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Response from ManagementTeam12, Front Office Manager at Sleep Inn St Louis - Airport
Responded Sep 20, 2019
Dear Guest, Thank you for taking the time to review your recent stay with us at the Sleep Inn. On behalf of our entire team I would l would like to take the time to apologize about the experience you had while visiting our property. This is definitely not the experience we want our guests to have and we will be looking into the matter. If you would like to reach out to the hotel so that we may get some more details regarding the matter I would be more than happy to assist you. You can reach us at (314) 344-1954 or email me at mainstaysleepinnstl@gmail.com. We hope that you will consider giving us a second chance to make this right. Best Regards, Alexis Quest Front Office Manager.
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Ruth D wrote a review Sep 2019
Evansville, Indiana71 contributions10 helpful votes
The parking lot was small and the breakfast was normal free hotel food but the biscuits were still frozen. Our room was clean & nice. The fitness room was small but had nice machines and dumbbells. I would stay again if in the area.
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Date of stay: September 2019Trip type: Traveled as a couple
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Response from ManagementTeam12, Front Office Manager at Sleep Inn St Louis - Airport
Responded Sep 2, 2019
Dear Ruth, Thank you for taking the time to review your recent stay with us at the Sleep Inn. We are happy to hear that you enjoyed your stay with us and would consider visiting our property again. However, I would like to take the time to apologize about the inconvenience you experienced at breakfast regarding the biscuits still being frozen. I will be sure to pass that information along to our breakfast staff to ensure that this does not happen again. We hope to welcome you back on your next trip to St.Louis! Best Regards, Alexis Quest Front Office Manager
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Layla S wrote a review Jul 2019
2 contributions
Do not stay here if you are expecting shuttle service to and/or from the airport! There is no shuttle service and they do not allow you to keep your vehicle parked there for your trip. We booked our room by calling the reservation center (which is apparently located in El Salvador) and paid an inflated price for the park, stay, sleep “special”, only to find out the morning of our flight that there is no such thing. When we tried to get the hotel to make things right with us, we spent over 4 hours on the phone in a ridiculous run-around with Choice Hotels because we never could get anyone to answer the phone at the hotel. Do not make the same mistake we did. This hotel is anything but legitimate! They owe me money and will not honor any type of business code of ethics. Shame on you!
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Date of stay: July 2019Trip type: Traveled with family
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Response from ManagementTeam12, Manager at Sleep Inn St Louis - Airport
Responded Jul 24, 2019
Dear Guest, We are very saddened to hear that your stay with us was not enjoyable, on behalf of the entire team I would like to take the time to apologize about the experience you had while staying at the Sleep Inn. Please reach out to me at mainstaysleepinnstl@gmail.com so that we can get to the bottom of this for you. I will also be passing all information along to the rest of the management team so that we can use it to make further changes within the hotel as necessary. Best Regards, Sleep Inn Management Team.
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PRICE RANGE
$80 - $91 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMissouriSaint LouisBridgeton
NUMBER OF ROOMS
40
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Frequently Asked Questions about Sleep Inn St Louis - Airport
Which popular attractions are close to Sleep Inn St Louis - Airport?
Nearby attractions include Hellebusch Park (0.6 miles) and Payne-Gentry House (0.4 miles).
What are some of the property amenities at Sleep Inn St Louis - Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Sleep Inn St Louis - Airport?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Sleep Inn St Louis - Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Sleep Inn St Louis - Airport?
Yes, free parking is available to guests.
What are some restaurants close to Sleep Inn St Louis - Airport?
Conveniently located restaurants include Massa's Restaurant, IHOP, and Lion's Choice.
Are there opportunities to exercise at Sleep Inn St Louis - Airport?
Yes, guests have access to a fitness center during their stay.
Does Sleep Inn St Louis - Airport have an airport shuttle?
Yes, Sleep Inn St Louis - Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sleep Inn St Louis - Airport?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Sleep Inn St Louis - Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sleep Inn St Louis - Airport offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.