The hotel was average. Nothing spectacular. Their website is misleading. It says they are nicer than Hampton, etc., which they are not. The website also says free cookies upon check-in. Those were never mentioned. The food was fairly good except for the juices. They had a strange taste. Overall, if you aren't looking for anything too fancy, this would be an okay place to stay. It was quiet so that was a plus.
We had a family vacation in Branson so reserved a family room (1 King bed and adjoining room with 2 Queen beds along with 2 other rooms with 2 Queen beds. The A/C didn't work in 1 room, a fan was brought up which helped. We were there 3 nights and the A/C didn't get fixed before we left. My son-in-law took cover off and filter was dirty. Toilet plugged in 1 room so we were given a plunger to fix it. The prices were good and the rooms seemed clean so it wasn't a total loss.
We chose this hotel based on past reviews, pictures, and price. When we arrived we had friendly staff, great service and found the pictures to be accurate. This is a great hotel off the Branson strip, quiet and very clean. It isn’t new and modern but the service, location and quietness make up for it. The outside pool was clean and well kept as was all the public areas. Our room was clean. Everyday you get a hot breakfast which makes the value of this hotel unbeatable. This hotel choice leaves money in the vacation budget for more shows and activities. We would stay here again for sure and recommend our friends visiting in the area to do so also.
We were not impressed with our 7 night stay this past week. From the moment we walked in the door, we were told we did not purchase breakfast when we booked. I distinctly remember when I booked our room 3 months prior I was given a great price that stated breakfast was included (which was a reason I booked it, we always look for continental breakfast at hotels). The receptionist would not listen to us and just kept telling us no, we got a deal and not breakfast and that we would have to pay for breakfast. What turned us down more wasn’t the breakfast but how she responded. She simply pushed our receipt across the counter and ignored everything I was trying to explain and showed absolutely no care. When we got to our room none of the lights would turn on. We finally got two corner ones to work but not the ones that we really needed (my husband has medical needs that require packing wounds daily and light is necessary to see the wounds). We asked to switch rooms and the receptionist emphasized several times that we were staying SEVEN nights like it was a bad thing and that she could not give us another room because of that (except for a double queen- that we have read are actually doubles). So, we were left literally in the dark when we needed the light for medical reasons until they could get the lights fixed the next night. The room was dated but tolerable; however, the bedding wasn’t changed until our very last night (of SEVEN) and that was only because I made sure it was obvious my husband’s wounds had accidentally leaked on the sheets. The sheets were worn VERY thin and had some holes in them. The room wasn’t vacuumed as the edges all had dirt around them and a couple of days the bed was “made” by pulling the blankets right over pillows at the foot of the bed. A few pieces of trash had fallen on the floor and remained there all week. The water pressure was also very poor and we continuously had issues getting the toilet to flush. We stopped reporting issues and just dealt with it as we felt they didn’t care anyways. Not how we had planned on spending our time away for our honeymoon. Upon checking out when we paid for the breakfast my husband was told we got a cheap price and that’s why the breakfast didn’t get included....so we felt like since we got a good rates online they took our breakfast (that was originally included in my booking) away.…
Stayed on Memorial Day weekend. Was very impressed with the cleanliness and maintenance. The hot breakfast was very good with eggs, sausage, biscuits and gravy, and several cereals. There is also a nice outdoor pool. Very good value!