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Chateau on the Lake Resort & Spa

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#18 of 140 Hotels in Branson
Certificate of Excellence
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Chateau on the Lake Resort & Spa
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2,231 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau on the Lake Resort & Spa
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Showing 2,230: English reviews
Hot Springs Village, Arkansas
Reviewed October 24, 2016 via mobile

My sister, mother and I enjoyed a most wonderful lunch on the veranda at the Chateau. Thomas was our server and he was eloquent and efficient. The weather was perfection as was the food and service. We enjoyed the setting- view Of the lake. It was perfection. Eager to return.

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Helpful?
Thank Violetaster
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for being our guest and giving us a nice review from your recent stay. I appreciate your mention of the accommodations and how you enjoyed your dining experience and happy to hear that Thomas was able to exceed your expectations. Sincerely, Sheri Young Guest Services Manager

Woodbury, Minnesota
Reviewed October 24, 2016

Angel at the concierge desk was very helpful in booking shows, restaurants and giving helpful advice. The hotel was well-located and had a nice view of the lake. Our room was spacious and comfortable.

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Helpful?
Thank Brian F
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for sharing your most recent experience at the Chateau on the Lake and that you found our resort relaxing and enjoyable. As Branson's only AAA 4 Diamond Hotel, exceptional experiences are to be found in all facets of the Chateau. I will share your comments with Angel and I am glad to hear she was able to assist...

Kirkwood, Missouri
Reviewed October 23, 2016 via mobile

I love the chateau. The pool deck is one of the best on the lake. Amazing property and view. Rooms are large and very nicely appointed. Restaurants are good. A nice option when big cedar is booked. Close to State Park Marina with excellent boat rentals. I think they'll even arrange for that and have the boat brought to the...

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1Thank ethan l
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are so pleased to hear you enjoyed our hotel and the views during your recent stay and convention. We are honored that you choose to spend your time with us. Exceeding your expectations is what we strive for and we look forward to hosting you again! Thank you, Sheri Young Guest Services Manager

Frankfort KY, United States
Reviewed October 22, 2016

We attended a convention here and found the hotel and staff to be very nice, but we like to go barefoot in the room, and the style of the metal legs on chairs and tables was not very friendly to guests with bare feet. They need replacing.

Review collected in partnership with this hotel
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Helpful?
Thank Al C
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for taking the time to write a review AND SHARING WITH US . We truly do intend for our guests to be happy and content. Our sincere apologizes for not being able to meet your expectations with the decor. Your feedback is much appreciated and we will take it into consideration as we continue to have improvements being...

Dixon, Missouri
Reviewed October 21, 2016

Beautiful surroundings. Well placed on lake to enjoy the view. Attentive staff. Good food. Very comfy beds. Nice and quiet in the bedroom. Too cool in the atrium area. Staff will give you blankets. And don't like the sales presentations happening in the common areas.

Review collected in partnership with this hotel
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Helpful?
Thank goodmansue
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

I'm glad to hear that your experience at the Chateau was enjoyable and relaxing and that you enjoyed your conference time. Our staff provides sincere and genuine service. I will pass on your kind words to them. Thank you for sharing your comments and hope we will to be your future hotel stay when in Branson. Warm Regards, Sheri Young...

Fairbanks
Reviewed October 20, 2016

Average rooms and above average prices. Front desk was nice but restaurant staff was poor. Sat several times for over 10 minutes without anyone knowing we were there. The rooms were ok but clean. The bed was average

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Thank Meredith W
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for bringing to our attention the issues you experienced during your stay. We apologize that we did not meet your expectations during your stay. Such feedback is very valuable to us for it allows us to address situations such as yours before they become the norm. It is our hope you will give us another opportunity to redeem...

Warrensburg, Missouri
Reviewed October 20, 2016

We spent 4 nights here, while attending our annual State Meeting. There was plenty of room for all the different things that we do. We have tables for Registration, and selling various things for our group. We also had several banquets, usually 2 per day. I have eaten better food in Hotel Restaurants, but for Banquet Meals, this was rated...

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Helpful?
Thank Bill G
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for being our guest and giving us a nice review from your recent stay. I appreciate your mention of the accommodations and how you enjoyed your time even though it was all business we can't wait to have you back to enjoy us again in the near future. Sincerely, Sheri Young Guest Services Manager

Cuba, Missouri
Reviewed October 19, 2016

Had a great time at the MOA conference. The room was great (especially the view), conference was informative and the food was excellent, except would have like more variety for breakfast. As I am moving out of state, I will not have the opportunity to attend the next MOA convention held at your facility, but would highly recommend my friends...

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Thank 773stella
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for your review from your recent stay, your comments regarding our team and your experience at the MOA convention is great to hear. We are delighted that you enjoyed your time with us at Chateau on the Lake. Servicing guests such as you is an honor for us. I look forward to hosting you again in the near...

edmond
Reviewed October 19, 2016

The hotel itself is AWESOME. I would like to address the staff. When you enter the hotel, the staff acts okay, but that's it. They don't seem to be very welcoming or happy you're there. The OUTSIDE VALET guys were GREAT. :) The inside restaurant is VERY NICE......yet......the staff is like the inside lobby staff. Not very happy acting; That...

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Thank jsb7
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for bringing to our attention the issues you experienced during your stay. We apologize that our staff did not provide you with the great service and that is certainly not our standards. We will notify the department head and ensure that we look into the the lack of caring and friendly staff. It is our hope you will...

Branson, Missouri
Reviewed October 19, 2016

Nice rooms and helpful staff. We are local and still enjoy being on this property. It was October and very warm so we were sad that the outdoor pool was not open, but everything else was great. we used the spa services and enjoyed our time there too.

Review collected in partnership with this hotel
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Thank 586grateful
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for sharing your recent stay with us on TripAdvisor! We are truly honored that we get to continue hosting your family year over year. We truly appreciate your feedback and I am thrilled that you loved your visit with us! Happy Anniversary We look forward to welcoming you back to Chateau on the Lake again soon! Sincerely, Sheri...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Chateau on the Lake Resort and Spa,Branson's only AAA Four Diamond resort and spa. Nestled in the Ozark Mountains over-looking the pristine waters of Table Rock Lake, yet only a short distance from nearby theaters, shopping, attractions and golf courses. One of the features of the resort is its 10 story atrium lobby complete with cascading waterfalls,lush plants and foliage. All guestrooms have hand finished textures walls in warm tones, comfortable Perfect Sleeper mattresses, down comforters, 37" flat screen TVs, Wi-Fi. Most of our guestrooms have balconies with lakefront, lakeview or moutain view exposure. Our award winning restaurant the Chateau Grille, has great food, great service and breath taking views of Table Rock Lake. Our #Sunday Brunch is Branson's best. ... more   less 

Additional Information about Chateau on the Lake Resort & Spa

Address: 415 North State Highway 265, Branson, MO 65616-8954
Location: United States > Missouri > Branson
Price Range: $147 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau on the Lake Resort & Spa 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Chateau On The Lake Resort And Spa
Chateau On The Lake Hotel Branson
Chateau Lake
Hotel Style:
#2 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#29 Family Hotel in Branson
#31 Romantic Hotel in Branson
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Questions & Answers

Here's what travelers have asked, with answers from Chateau on the Lake Resort & Spa staff and other travelers.
20 questions
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Royal City, Washington
8 months ago
Kansas City, Missouri, United States
over a year ago
Mequon
Davenport, Florida

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Questions? Get answers from Chateau on the Lake Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I wish this in every hotel I stay at, I wish there was bottled water in each room for the coffee and just to have to drink. We ran to the store and brought it in, but it would be much more comfortable having it there for us already.”
838robynk, yesterday | Read review
“use common sense ”
349perrym, 1 week ago | Read review
“Add Fridge and microwaves. Only complaint I had. ”
Philco03, 1 week ago | Read review
“Carpets look worn and faded”
donalda852, 1 week ago | Read review
“Recommend working with retired vets rather than left room vacant.”
Steve2004AF, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question