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Chateau on the Lake Resort Spa & Convention Center

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415 North State Highway 265, Branson, MO 65616-8954
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Traveler (857)
Room & Suite (545)
Dining (163)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 127 hotels in Branson
Location
4.5
Cleanliness
4.5
Service
4.3
Value
3.8
Set on the shore of Table Rock Lake, this lavish resort in a grand chateau is 7.5 miles from Branson. Plush rooms feature flat-screen TVs and coffeemakers; upgraded rooms offer lake or mountain views. Suites add pull-out sofas, minifridges, microwaves and minibars. Wi-Fi is available for a fee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Spanish
3992Reviews35Q+A100Room tips
Traveler rating
  • 2,472
  • 821
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  • 165
  • 103
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Richard B wrote a review Sep 20
Kansas City, Missouri167 contributions204 helpful votes
The spray painted “Registered Guests Only” sign at the main entrance to the hotel looks so tacky and unwelcoming. The beautiful view of Table Rick Lake is as beautiful as ever, but the hotel is more than 25 years old and is looking tired and neglected. The once gleaming green roof line of the hotel tower looks faded when viewed from the highway. After walking around the hotel property we decided to visit the front desk to inquire about rates and availability for an overnight stay. The front desk clerk was not friendly and seemed uninterested and bothered with us. We decided not to overnight here. We expected this hotel property to be nothing less than outstanding.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded 6 days ago
Dear Richard B, We assess all reviews to ensure we are providing the highest quality of service and we apologize for falling short during your visit. Additionally, I regret that you found our resort tired and neglected. Your experience is not typical of our resort or staff and we hope to have the opportunity to welcome you for a WOW experience. Thank you for providing us valuable feedback. Sincerely, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elena H wrote a review Sep 12
Missouri206 contributions8 helpful votes
Main reason we stayed in this resort-price. We had last minute plan for Labor Day weekend, and you couldn't get better price! But when we arrived at resort, we were glad we chose it! From very first second, we felt like we're VIP in this resort. It was Labor Day weekend, so had a lot of stuff to do in resort including firework in evening. Only minus was - elevator. Resort was very busy and elevator also. We didn't mind using stairs but it's kind of complicated where it is.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded 1 week ago
Dear Elena H, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit. Best, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen M wrote a review Sep 12
Fort Worth, United States3 contributions
My wife and I searched Branson, MO for a getaway location during the Labor Day weekend on the internet. Chateau on the Lake was one of the choices. We had never heard of the resort before. The pictures on the website looked wonderful and we decided to make reservations. Upon arrival on Friday afternoon, the breathtaking view of the hotel from the highway and through the entrance were what we had hoped for. The gentleman at the valet were so friendly and the check-in process was very easy. The view from our 10th floor hotel room window overlooked Table Rock Lake and we were able to sit on our balcony drinking coffee and watching the beautiful sunset. Breakfast and dinner at the hotel was very good and our servers were extremely friendly. The fireworks on Sunday night perfectly capped our weekend. The price of the nightly rate is not cheap but comparable to a resort setting. The lack of housekeeping and room service was not surprising as we have found at other hotels operated by Hilton or Marriott. I found our stay to be very nice an pledged to return next year.
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: Ask for a high floor with a lake view. Sunrise and sunset are amazing to look at.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded 2 weeks ago
Dear msmm68, I am ecstatic to know that your stay was exceptional. Our staff members are proud to be representatives of our resort and all that it has to offer. We are so pleased that you were able to relax over the Labor Day Weekend and that our guest offerings were enjoyed. We appreciate your kind sentiments and look forward to welcoming you both again soon. Best, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nathan T wrote a review Aug 2022
2 contributions1 helpful vote
The grounds are expansive. The layout is confusing and parking is confusing and dis jointed. Walking from parking to the entryway does not always have sidewalk or even a pathway. Cigarette butts and trash liter the area. Trees near some of the sidewalks protruded so you need to duck around limbs. The entry looks nice and the staff is very friendly. The food at the cafe is overpriced as compared to the quality and quantity of food. Our steak salad had undercooked meat that was cold. The lettuce wedge included the bitter heart portion. The drinks at the lounge bar area are overpriced. Our room was basic but clean. It is very comparable with Hampton Inn. Our tub was clogged and the towel rack fell off the wall. The facility was very quick to respond, but at this price point I don’t expect to be the maintenance check list person prior to a guest checking in. The elevators are very fast and impressive. The interior is lovely and sophisticated with comfort. Overall we were satisfied, but at this price we have higher expectations.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded 5 weeks ago
Dear nturner65536, Thank you for staying with us and sharing your experience. I am sorry to see that your stay was only average as our goal is to exceed our guests’ expectations. We regret that you did not find us to be a good value and that your accommodations were not met with our high-quality service. Your review, which highlights our successes and areas for improvement, is welcomed as they foster change for the better. Thank you for taking the time to share your review and being our valued guest. We hope to WOW you on a return trip to our area. Sincerely, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
54HotelsGuy wrote a review Aug 2022
Bolivar2 contributions1 helpful vote
The view and the pool are nice. View of the lake is nice if you have a room with it. I paid for a lake view and got a room with a view of a roof. Uggh! Wanted to sit and drink my morning coffee looking at the lake - did'n't happen. Hot day and the AC did not cool the room. Grout in the shower was peeling. No microwave or fridge - you have to pay at least $300 for a fridge that you get at any Super 8??? Carpet, rooms, paint, etc are outdated. Food from hotel catering was dry and chewy. Most people went out to eat or got a pizza after. Conf next door showed up and staff demanded an extra $15,000 for 20 people and a 25% gratuity. GET ALL PRICES IN WRITING!
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Date of stay: August 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded Aug 20, 2022
Dear 54micac, Guest satisfaction is our highest priority, so I regret that we weren't able to deliver a more positive experience. We try to be as transparent as possible regarding our pricing, but I'm at your service should you like to discuss this in more detail. Your feedback is welcome, and we appreciate you taking the time to share your review with us. Sincerely, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam D wrote a review Aug 2022
Nevada, Missouri122 contributions22 helpful votes
Be prepared for no daily housekeeping. Can get extra supplies. Very comfy beds. The food was good, bar service for banquet awesome. Victor worked all weekend! Really bad internet service, which is a bummer. We enjoyed our art weekend! The balcony was a nice extra. Watching the boats on the lake was peaceful. All staff were very friendly and helpful!!
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Be prepared to hike up the hill to get into the hotel from the parking lot. Valet parking 20.00,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded Aug 15, 2022
Dear SamD218, It is fantastic to hear that your stay was enjoyable overall. We thank you for your compliments regarding our guest offerings and friendly, helpful service. Our associates strive to provide exceptional guest experiences and your feedback assists us in this endeavor. I appreciate you taking the time to write and hope to welcome you for another great stay at our beautiful resort. Best, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HLM wrote a review Aug 2022
1 contribution
My husband and I stayed here for a wedding and the resort left much to be desired. Our King Lakefront Suite was musty and the walls were very thin - we were next to the elevator and could hear all of the guests leaving the bar - not fun after 11 hours of travel. The sheets were wrinkled on the bed and there were holes in the sheets. Shortly after checking in we were sent a text asking how our room was. I let them know our concerns immediately and have not heard anything back. I’ve now tried to reach out to them 3 time via email and phone and again - radio silence. The pool also has limited seats and is not relaxing - people getting hammered and kids screaming the entire time. Pretty terrible service for a 4 star rest.. hoping someone follows up soon. Also, spa is definitely not worth it. My masseuse spoke to me the whole time and did not focus on any of the areas I had requested for the custom massage. Also waiting to hear from them…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded Aug 12, 2022
Dear HLM1991, Thank you for bringing these matters to our attention. I immediately became disheartened when reading your review. Please accept our deepest apologies regarding the issues you encountered. What you experienced is not typical and your comments have been conveyed to upper management to be addressed. Again, thank you for your review and we hope to have an opportunity to better serve you in the future. Sincerely, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris R wrote a review Aug 2022
1 contribution
Our suite was spectacular which included a fridge with an ice dispenser. The view of the lake was breathtaking. Our king bed was comfortable. The jetted tub was relaxing. Loved sitting on the balcony in the early morning and at sunset. Very clean. Loved the pool. The staff was very friendly and helpful. Loved the citrus fragrance at the entrance. Our room had everything we needed, including an iron and ironing board. Looking forward to returning again.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: beautiful views of the lake- the west side is best for sunsets
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded Aug 8, 2022
Dear chrisrU1103LV, Thank you for taking the time to share your experience and for championing our resort! We are happy to know that we provided satisfying accommodations, in-room amenities and service and we appreciate you choosing to stay with us. We look forward to welcoming you back for another quality stay soon. Best, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leawoodbeachguy wrote a review Aug 2022
Leawood, Kansas37 contributions24 helpful votes
This is such a lovely place. Beautiful location. Good food. Dated, but still really nice. We adore this place. We are here 8-12 weekends a year as we build our house here. Everyone who works here is amazing. However. You cannot have Door Dash or anyone else bring foods to your room. If the hotel had room service, I might understand. It doesn’t. So in a hotel with no room service, you have to go meet delivery folks in the lobby. Why? Makes zero sense. C’mon, y’all. This is silly.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded Aug 8, 2022
Dear leawoodbeachguy, On behalf of our entire team, I would like to thank you for your sincere review and for your continued choice to stay with us. It's wonderful to know that your stays with us have been enjoyable overall. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our resort. Your feedback, both positive and areas for improvement, allows us to monitor our guest experience. We look forward to your next visit. Best, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andley wrote a review Aug 2022
Kansas City, Missouri49 contributions45 helpful votes
Visited for three nights while attending a conference. The hotel has not been updated in years. The decor is the same as it was 10 years ago when I would stay while picking up from Kanakuk. My real gripe this trip is no housekeeping. I find this unacceptable. Do not host conferences if you are not staffed to do so. And do not blame it on covid. We have traveled extensively and stayed at hotels throughout the country that are delivering first-rate customer service, including housekeeping. It seems ludicrous that I should have to call and request fresh, clean towels. I changed the toilet paper roll when the tissue ran out. I made the bed each day. I would certainly not chose to stay here, and can only hope our organization looks into better options next year.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Owner at Chateau on the Lake Resort Spa & Convention Center
Responded Aug 8, 2022
Dear Andley, Thank you for being our valued guest and for taking the time to let us know about your stay. Housekeeping schedules have been modified such that guests can receive service when they feel comfortable. I am sorry to hear that this was not properly communicated to you and caused some frustration. We hope to better serve you on a return visit. Sincerely, Jon A. Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$169 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau on the lake hotel branson, chateau on the lake resort and spa, chateau lake
LOCATION
United StatesMissouriBranson
NUMBER OF ROOMS
301
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Frequently Asked Questions about Chateau on the Lake Resort Spa & Convention Center
Which popular attractions are close to Chateau on the Lake Resort Spa & Convention Center?
Nearby attractions include Dean Z - the Ultimate Elvis (2.3 miles), The Haygoods (2.4 miles), and The Petersens (3.1 miles).
What are some of the property amenities at Chateau on the Lake Resort Spa & Convention Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Chateau on the Lake Resort Spa & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Chateau on the Lake Resort Spa & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chateau on the Lake Resort Spa & Convention Center?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Chateau on the Lake Resort Spa & Convention Center?
Conveniently located restaurants include The Keeter Center-Dining, Sweet Susie's Frozen Treats, and India Clay Oven.
Are there opportunities to exercise at Chateau on the Lake Resort Spa & Convention Center?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Chateau on the Lake Resort Spa & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chateau on the Lake Resort Spa & Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chateau on the Lake Resort Spa & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chateau on the Lake Resort Spa & Convention Center?
The staff speaks multiple languages, including English and Spanish.