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Traveler (7)
Room & Suite (8)
Pool & Beach (2)
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Overview
3.0
9 reviews
  • Excellent0%
  • Very good45%
  • Average22%
  • Poor22%
  • Terrible11%
Jun 28, 2017
“Great for large family. Needs major updating but the two bedroom and loft family room is perfect for teens.”
Mar 19, 2018
“Save your money”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Fitness center
Concierge
Business Center
3 Star Hotel
All hotel details
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Reviews (9)
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Reviewed March 19, 2018 via mobile

This place is HORRIBLE. No hot water. Hot tub was lukewarm, and dirty. Looks much better on the website. Save your money, stay somewhere else...anywhere else! Trust me...we complained about the hot tub several times and they never fixed it.More

Thank teresaguthrie15
Response from Stephanie Q, Public Relations Manager at The TownhousesResponded April 16, 2018

Thank you for your review. We are so disappointed to hear about your experience as this is absolutely not representative of the level of cleanliness and customer care we strive to provide all of our guests. We hope you will give us another opportunity to...More

Reviewed June 28, 2017

Silver dollar city and zip lines were big hits. Indoor and outdoor pools with whirlpool s. The staff and he kin was fast and easy. When you rent a condo, there is really not much h interaction with staff unless something is broke. We had...More

Thank dalharley
Reviewed September 30, 2016

We took our Grandsons for a 3 day weekend getaway, booked for 2 adults 2 children. The check in offices are not at the address given. We had to guess on where to possibly find them as it is a Surrey resort and we had...More

Thank eckak
Reviewed July 12, 2016

The Townhouse was pretty decent. Pros: Decent size one bedroom apartment. Nice size bathroom. Two closets. Washer/dryer in a closet. Big bathroom. A quaint living room with a TV. Kitchen stocked with dishes. Fitness room,tennis court, and game room on site. Three blocks from the...More

Thank white7535
Reviewed May 17, 2016

A friend and I came down then on weekend Sons family came down stayed for about 5 days. Rode the ducks and went to Coyote Canyon rode the tram to fish hatchery and evenings kids to white water really enjoy and had fun. have stayed...More

Thank _grandmanayt
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Self-Serve Laundry
Concierge
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Hot Tub
Tennis Court
Pool
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$68 - $145 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
$68 - $145 (Based on Average Rates for a Standard Room)
Hotel class
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Traveler (7)
Room & Suite (8)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Spacious but outdated. Corner unit was nice with deck and umbrella."
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"do not stay in the townhouses; choose another type of accommodation at Surrey"
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"Once you get to the right property, watch for the very small "resort checkin" sign in the parking..."
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