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Hilton St. Louis Airport

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Traveler (224)
Room & Suite (102)
Dining (19)
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Overview
  • Excellent44%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible5%
Travelers talk about
“front desk”(225 reviews)
“louis airport”(103 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Additional information
Offers from Hilton St. Louis Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton St. Louis Airport
Special Offer: Double Points, Every Stay
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,496)
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All reviewsfront desklouis airportthe executive loungediamond memberst louisan early flightbusiness centerpark and flythe room was niceshuttle servicerental carfitness centeroscarparkinggloriameetingavis
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431 - 435 of 1,475 reviews
Reviewed August 4, 2016

Both my room and my co-workers room were dirty. There were hairs on the bathroom floors, tags from new clothes left from the previous tenant, and some sort of stain/ dirt both the bathtubs and dirty toilets (some sort of ick on the toilet seat)....More

Review collected in partnership with Hilton Hotels & Resorts
Thank Rachel S
Response from rkonz, General Manager at Hilton St. Louis AirportResponded August 5, 2016

Dear Rachel S, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I apologize for the a disappointing stay. We appreciate your honest input on our service and appointment and we will use your comments as we...More

Reviewed August 3, 2016

The staff are friendly and the rooms are clean. Breakfast could be free or cheaper for the price of the room. The room service food was great and arrived in a timely manner. The location of the hotel is in greattach proximity to shopping and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank mmelvin86
Response from rkonz, General Manager at Hilton St. Louis AirportResponded August 4, 2016

Dear mmelvin86, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our friendly staff and location. We will use your feedback to better our services and accommodations to our...More

Reviewed August 3, 2016

On the positive side, can't say enough about the staff. They did a great job with all the interaction that I had with them. Check in was quick and friendly as was the checkout. The lobby looks recently renovated and the breakfast area was great....More

Thank 305glee2015
Response from rkonz, General Manager at Hilton St. Louis AirportResponded August 4, 2016

Dear 305glee2015, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business...More

Reviewed August 3, 2016

-Stayed here because a previous stay was fine, however this stay was not. -Reserved and fully prepaid a four night stay on Exec Level. -Arrived at 4:15pm to check in. No Rooms Available! -Room finally available at 7:30pm when we returned after having to attend...More

Thank Travel-on2011
Response from rkonz, General Manager at Hilton St. Louis AirportResponded August 4, 2016

Dear Travel-on2011, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I'm sorry that you had a disappointing experience at our hotel during your stay. My team and I apologize for your experiences since we never want our...More

Reviewed August 2, 2016

This property was negligent in leaving my room open after cleaning , the linen wasn't changed & I was overcharged almost double on my card. My bill showed 221.76 for two days but my credit card was charged 382.54More

Review collected in partnership with Hilton Hotels & Resorts
Thank margaretfE6820IE
Response from rkonz, General Manager at Hilton St. Louis AirportResponded August 3, 2016

Dear margaretfE6820IE, Thank you for your recent visit and your feedback about your stay at the Hilton St. Louis Airport. After reviewing your feedback clearly we fell short to provide you with service you have come to expect and deserve with Hilton. I am saddened...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$83 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#3 Business Hotel in Berkeley
#4 Family Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$83 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#3 Business Hotel in Berkeley
#4 Family Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (224)
Room & Suite (102)
Dining (19)
Pool & Beach (3)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
Donna H
March 13, 2018|
AnswerShow all 4 answers
Response from Patricia H | Reviewed this property |
I believe it’s 6:00 am
0
Votes
Kerry L
January 15, 2018|
AnswerShow all 5 answers
Response from 74jaclynh | Reviewed this property |
No, but they take you back to the airport and you can take the train.
0
Votes
January 4, 2018|
AnswerShow all 5 answers
Response from JanandDan122 | Reviewed this property |
You don't need to book in advance. The pickup point at the airport is at different places, one for each of the two terminals. There are signs in both leading to hotel shuttles. You could also call the hotel. Shuttles leave... More
0
Votes
Room Tips
"On check in, ask for an upgrade. They don't mind"
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"If you want a refrigerator and microwave in your room you need to request it."
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"don't stay here"
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"I was on the second floor and heard no one."
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