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Hilton St. Louis Airport

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Hilton St. Louis Airport
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1,269 Reviews from our TripAdvisor Community

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Showing 1,251: English reviews
Lansing, Michigan
Reviewed November 23, 2015

Less than five minutes from the airport, a shuttle picks you up and drops you off. It is so convenient. The staff at the Airport Hilton is so friendly! Everyone smiles and is so attentive...The food is so good. If you get a chance, ask for waiter Chris Payne. His service is absolutely fantastic and his kindness is genuine. Everyone...

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Helpful?
Thank Mike L
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Mike L, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our service, meeting experience and accommodations. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize...

La grange, United States
Reviewed November 23, 2015

The hotel lobby was beautiful but the room was very small along with the size the bed. My stay was prepaid weeks before arriving but I was still charge again at the time of check out. A week later and I have not been refunded.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Raven D
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Raven D, We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of my team and have been addressed. While the lack of service and cleanliness you experienced is unusual and not the standard of our hotel, there is no...

Palo Alto, California
Reviewed November 20, 2015

This is a great place to stay near the airport because of the shuttle service, but it needs some attention. Our room, 333, had two queen beds and the one we slept in needs replacing. We both sank into the middle of the bed. I even had a problem rolling to the edge to get out of the bed! The...

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Thank plaidbeagle
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear plaidbeagle, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. Thank you for posting your review. I'm sorry that you had a disappointing experience at our hotel during your stay. We do everything we can to ensure that our guests have a positive experience and we sincerely apologize we failed to provide...

Louisville, Kentucky
Reviewed November 19, 2015

First, this is the first review I have written on TripAdvisor and feel obligated to the staff here to do so. From the moment I entered the doors until I left I encountered the most kind, joyful and genuinely helpful staff I have ever encountered at any place of business. It is rare to find such across the board excellent...

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Thank Leigh380
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Leigh380, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding the service you received from Oscar. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there...

Reviewed November 17, 2015

I enjoyed my stay and would be happy to recommend the Hilton to future guests. In fact, I would rate this hotel a 10 on a 10 point scale in every category, including service and cleanliness. I would particularly like to thank the restaurant staff for exceptional service. Both the host and the server were excellent -- very hospitable and...

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Helpful?
Thank Mark H
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Mark H, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our service and cleanliness. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are...

Saint Louis, Missouri
Reviewed November 16, 2015

I have found that when flying our of St. Louis, especially with an early morning flight, staying at the Airport Hilton the night before is a great way to do it! The ease of checking in and out of the room, transportation to and from the airport, and even a quick breakfast before the flight, make a day of traveling...

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Thank godfathercharlie
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear godfathercharlie, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our accommodation, service and transportation. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are...

Reviewed November 12, 2015 via mobile

I needed a hotel near the airport for an early flight and the Hilton was fine. Check in was fast. Room was good, clean. Bedding and pillows were good. We had a courtyard room and it was noisy but got to sleep okay. Shuttle to airport was good.

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Thank Xbuhfhkvgt
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Xbuhfhkvgt, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Illinois
Reviewed November 11, 2015

I was anxious to stay at this hotel again. I had not stayed here for about 5 years and had fond memories. It is still a very nice place to stay but slightly less impressive. The staff is excellent...AAA! My first room reeked of smoke but I was quickly moved to a different room. My new room was nice and...

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Thank AnneBoelyn
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

DearAnneBoelyn, Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay versus your previous stay. I sincerely apologize and we will use this experience to better our services and accommodations...

Houston, Texas
Reviewed November 11, 2015

First there was the heating system. It was 42 DEGF outside yet the heater in the room was not working. Called maintenance, they said that the building is old and heating is not efficient. Brought me a portable heater which made a noise like a helicopter. Changed that to another portable heater and I felt like I am camping rather...

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Thank Fair V
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Fair V, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. Thank you again for your honest...

Las Vegas
Reviewed November 6, 2015

The restaurant staff were very accommodating. Got us soup at 3PM when we were warned restaurant not open until 5. Dinner and breakfast service were attentive, friendly, and the food pretty good. Good bar, front desk a bit slow but accommodating, All round a nice, convenient hotel. Would definitely come back.

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Thank Leonard P
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Leonard P, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton St. Louis Airport hotel is located next to Lambert International Airport and popular area corporations. The hotel provides a 24-hour shuttle service to the airport and local businesses at no charge. Plan your next event or meeting and utilize the expansive and versatile meeting space. World's Away restaurant offers casual American fare, and Constellations Bar is a great place to grab a drink after a long day of travel or work. ... more   less 

Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3303
Location: United States > Missouri > Saint Louis > Berkeley
Price Range: $91 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct, Travelocity, Expedia, Hotwire, Orbitz, Priceline, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton St. Louis Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hilton St. Louis Airport Saint Louis, MO
Hotel Style:
#1 Green Hotel in Berkeley
#3 Business Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#4 Family Hotel in Berkeley
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Questions & Answers

Here's what travelers have asked, with answers from Hilton St. Louis Airport staff and other travelers.
8 questions
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Questions? Get answers from Hilton St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“9th floor is key card only for the elevators so you have privacy.”
271benh271, 3 days ago | Read review
“Did not stay overnight in a room”
335vikkif, 2 weeks ago | Read review
“The upper floors were very quiet.”
BossRJMN, 4 weeks ago | Read review
“front tower is better than back”
522joen, 4 weeks ago | Read review
“Large selection of rooms. Mine had a king bed and sofa, plus nice bathroom.”
merrickwells2, Jan 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question