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Hilton St. Louis Airport

Booking.com$143*
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GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Hilton St. Louis Airport
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1,267 Reviews from our TripAdvisor Community

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Showing 1,249: English reviews
Reviewed January 20, 2016

Nice hotel and very friendly staff, but ordered room service and the staff member took my credit card and disappeared for an hour. After multiple calls to front desk he finally returned and explained he was "busy with a big order." Almost late to work because of it. I don't suspect foul play but just poor service - very surprised...

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Helpful?
Thank David R
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear David R, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry about your experience and I want you to know that this will be addressed. Also we will use your comments as we continue to evolve our guests' experience. We hope you will return to stay with us the...

Reviewed January 18, 2016

Everyone here is SO NICE!!! Chris Payne, who was my waiter, is so amazingly awesome he made my whole day. Thank you for making me smile! When you love what you do, it shows!! The front desk staff smiled every time I walked by. You guys are great.

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Helpful?
Thank newcomb21
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear newcomb21, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our service your received form Chris and the front office. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as...

Chicago, Illinois
Reviewed January 17, 2016 via mobile

Room reservation was wrong and clerk was rude at check-in. Finally got it straightened out, but I've never had a hotel charge the entire stay on my credit card when I check in. Plus a charge for incidentals which I never use. Not happy with that policy. Also would expect a big name brand to be able to get the...

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Helpful?
Thank PaulW7702
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear PaulW7702, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your honest feedback about your experience while at our facility. I sincerely apologize and since we take our guests concerns very seriously. I want you to know that I’ve addressed these experiences you had with our engineering and front office...

Pace, Florida
Reviewed January 16, 2016 via mobile

The good: Avis is across the parking lot, clean room, comfortable bed, close to the airport The bad: limited parking, on the top floor close to the elevators, apparently near the mechanical room. There was an intermittent noise throughout the night that caused sleep disruption. (Room 829)

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Helpful?
Thank TravelingfromPace
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear TravelingfromPace, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your warm comments although I disappointed to hear about the communication on available parking since we have 800 parking spaces and the noise. We will use your feedback to better our services and accommodations to our guests. I want to...

Aledo, Illinois
Reviewed January 15, 2016

We stayed at The Hilton the night before our flight to Florida. The hotel is very nice with a contemporary design. Our room was smaller but quite adequate for an overnight stay. We also ate in the restaurant which was very good. It was also very convenient that we could leave our car there for long-term parking.

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Helpful?
Thank Dawn5448
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Dawn5448, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our accommodations. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot of...

Wilmington, Delaware
Reviewed January 11, 2016

I missed my connecting flight due to delays and found myself stuck in St. Louis two days before Christmas. Of the hotel choices for which my airline could provide discounted rates, I chose the Hilton as I am a rewards member. Upon arrival, I was quickly checked in and given a room on an upper floor. The bar, open concept...

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Helpful?
Thank Nina C
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Nina C, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you...

Saint Louis
Reviewed January 11, 2016 via mobile

Great hotel and airport shuttle service. Front desk was great. Restaurant staff working out of a meeting room because of renovations. Food was cold and wasn't good value for money. But the real star was 24 hour airport shuttle. ..reliable and prompt.

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Helpful?
Thank Chuck40Traveler
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Chuck40Traveler, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. Thank you for posting your review. I'm sorry that you had a disappointing experience in our restaurant. We do everything we can to ensure that our guests have a positive experience and we sincerely apologize we did not meet your standards. Please...

Reviewed January 7, 2016

You will love staying at this hotel!! I travel alot and honestly this is one of my favorites!! Room are Awesome, Fabulous Fitness Center and Great Atmosphere in the Bar Area!! I highly recommend this hotel!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cathy T
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Cathy T, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our rooms, atmosphere, lounge and fitness center. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do...

Columbia, MO
Reviewed January 4, 2016

Wife and I stayed at this hotel in anticipation of a next day early morning flight. I honestly did not have high expectations for this hotel due to the proximity to the airport and what I considered to be a fairly low nightly rate. Though my initial impression when being dropped off was in line with my expectations I have...

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Helpful?
Thank NegrilSalute
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear NegrilSalute, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our service and cleanliness. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a...

San Diego, United States
Reviewed January 4, 2016

Literally across the street from the St. Louis International Airport so very convenient location for travel. They have recently renovated the property and it shows! The rooms are very nice as well as the common areas. We paid $101 which included a very nice breakfast buffet for 2 - outstanding value!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Scot G
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Scot G, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton St. Louis Airport hotel is located next to Lambert International Airport and popular area corporations. The hotel provides a 24-hour shuttle service to the airport and local businesses at no charge. Plan your next event or meeting and utilize the expansive and versatile meeting space. World's Away restaurant offers casual American fare, and Constellations Bar is a great place to grab a drink after a long day of travel or work. ... more   less 

Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3303
Location: United States > Missouri > Saint Louis > Berkeley
Price Range: $91 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hilton St. Louis Airport Saint Louis, MO
Hotel Style:
#1 Green Hotel in Berkeley
#3 Business Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#4 Family Hotel in Berkeley
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Questions & Answers

Here's what travelers have asked, with answers from Hilton St. Louis Airport staff and other travelers.
8 questions
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Questions? Get answers from Hilton St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“9th floor is key card only for the elevators so you have privacy.”
271benh271, yesterday | Read review
“Did not stay overnight in a room”
335vikkif, 2 weeks ago | Read review
“The upper floors were very quiet.”
BossRJMN, 3 weeks ago | Read review
“front tower is better than back”
522joen, 4 weeks ago | Read review
“Large selection of rooms. Mine had a king bed and sofa, plus nice bathroom.”
merrickwells2, Jan 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$143* /night
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TripAdvisor$143
AMOMA$159
Expedia.com$143
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Prices are for 1 room, 2 adults
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