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Renaissance St. Louis Airport Hotel

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656 Reviews from our TripAdvisor Community

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Showing 652: English reviews
Knoxville, Tennessee
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Spent several days here as part of a convention on site. Not a typical Marriott level experience. Our room had several maintenance related issues. Wand shower head non functional and came loose from the wall when we tried to use. Shower had drainage issues. Bathroom outlet constantly tripping breaker. Housekeeping not as attentive to detail as we are accustomed to... More 

Helpful?
Thank SingTravels
Kentucky
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Four of us stayed here for a tournament in August 2016. We were very satisfied with all aspects of the hotel. Rooms were very nice - Lobby and common areas were outstanding - we were there during Olympics so all TV's were on the Olympics which created common ground for all the guests. We ate breakfast each morning in the... More 

Helpful?
Thank MMParker
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the wonderful review. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon. Thank you, Jeff Keeley General Manager More 

Virginia
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

A peculiar smell greets you as you enter the lobby. Not quite sure what it may be attributed to, but it is overwhelming. Rooms are spacious and clean, with the air conditioning vent strategically located to blow over the bed like a fan. Great for the hot days of summer! Water pressure is a bit on the low side in... More 

Helpful?
Thank Ghost4314
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for taking the time to give us feedback on your recent stay. We are pleased to hear that you enjoyed your visit. We will be expanding our Concierge lounge in the 4th quarter. It will have more TV's, serving and seating areas. Thank you and we hope to see you back on your next stay. Jeff Keeley General... More 

Evansville, Indiana
Level Contributor
123 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this Renaissance with a group of extended family for reunion. Location is very convenient near airport and hotel offers shuttle. Price is quite competitive. Lobby area and bar is unusual with modern flair and Jordanian or Moroccan feel. Rooms have been updated but there are no refrigerators and feel just a bit long in the tooth. Having said... More 

Helpful?
Thank wm23
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the review, we do appreciate the feedback in regards to your stay. We do hope to have another opportunity to host you again in the near future. Thank you again Jeff Keeley General Manager More 

Washington DC, District of Columbia
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Quick airport shuttle service and only a short drive from STL. Clean, comfortable, spacious room. Friendly staff. Nice bar and restaurant, but I didn't eat there so can't comment on the food. Airplane noise, but that's to be expected given the location.

Helpful?
Thank traveller3321
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for taking the time to review our property. We do appreciate the kind words. We hope to see you back with us soon. Thank you, Jeff Keeley General Manager More 

Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This was my first offering of Marriott's Luxury level hotel. Not overly impressed. Its nice enough I guess but I don't see what else I'm getting for the money over a Fairfield Inn. I'm not the type of person to want to be waited on a lot so maybe that is it. The rooms are on the small side. My... More 

Helpful?
Thank Matthew C
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback. We do appreciate you being a loyal Marriott guest. We do hope to see you back with us again soon. Jeff Keeley General Manager More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family goes to St. Louis a few times every year. We have found that this hotel is by-far the most cleanest and friendliest in the Lou....even better than some downtown. The rooms are always clean and very up-to-date. Only thing we would like once in a while is a small fridge, which we could probably get if asked...this time... More 

Helpful?
Thank TrapDad
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

WOW....Great comments! We appreciate them! Thank you, Jeff Keeley General Manager More 

Cary, North Carolina
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here often (3 weeks out of the month) mostly due to the proximity to my office and the airport and also because there are no other good Marriott properties in the area. The location otherwise is absolutely terrible. It is definitely the biggest downside of the hotel. There are absolutely NO good restaurants or things to do within... More 

Helpful?
1 Thank Sabih f
HyatttulsaGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

We appreciate the feedback. We continuously striving to improve both our service and product. We apologize for not meeting your expectations in rooms service. We will be addressing these issues. Thank you and we do hope to have another opportunity to serve you . Jeff Keeley General Manager More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Horrible....Horrible...Horrible!! Looks are very deceiving...management and staff SUCK and they act as if they are there to be seen and not actually do any work! My room was have cleaned and hairs were found in the bed. There were stains and food crumbs throughout the carpet and something sticky all over the chair in the room! Management refused to address... More 

Helpful?
Thank uwanit911
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback. We do apologize for the issue with you room. Our hotel cleanliness is next to guest safety and service as our most important priority. We do apologize for falling short. We would like another opportunity to host you so that we can show you the true Renaissance experience on your next stay. Thank you Jeff... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here multiple times and it's always been a pleasant experience. The decor inside is so pretty and the staff is always so friendly. They have a great bar restaurant and make great iced coffee in the morning. Our kids love the pools and love watching the airplanes take off out our room window. Love the new glass... More 

Helpful?
Thank Hotmessmom21
HyatttulsaGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the kind words and observations. We are pleased to hear that you like the new bathrooms! All rooms will be completed by the end of the year. Thank you, Jeff Keeley General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more   less 

Additional Information about Renaissance St. Louis Airport Hotel

Address: 9801 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3307
Location: United States > Missouri > Saint Louis > Berkeley
Price Range: $103 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance St. Louis Airport Hotel 3.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Renaissance Saint Louis
Saint Louis Renaissance
Renaissance St. Louis Airport Hotel Saint Louis, MO
Hotel Style:
#5 Business Hotel in Berkeley
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