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Courtyard by Marriott Memphis Southaven

Traveler (25)
Room & Suite (16)
Dining (10)

About

Location
Cleanliness
Service
Value
We invite you to be our guest at Courtyard by Marriott Southaven. Our hotel is conveniently located just South of downtown Memphis, Tennessee. Visit world famous Beale Street. Hotel provides complimentary shuttle to/from the Memphis International Airport. Also near Memphis Zoo, Graceland (the former home of Elvis Presley), and just minutes from nearby Snowden Grove Park, Latimer Lake Park. The Tunica casinos are also located within a 20-minute leisurely drive. Our hotel was designed around the needs of the discriminating business traveler. We feature free high-speed wireless Internet, free copy and fax service, fitness center, and a 24-hour Market for a late night snack,. Enjoy our reasonable priced hot breakfast buffet served daily. Relax and unwind at our indoor pool and spa. At Courtyard, we help you stay productive and allow you to wake up refreshed for your busy day ahead.
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Restaurant
Airport transportation
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
42Car recommended
Grade: 42 out of 100
51Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
153Reviews
0Q+A
21Room tips
Traveler rating
  • 56
  • 49
  • 25
  • 14
  • 9
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
I accompanied my daughter to some training she had in the Memphis area so she wouldn't have to make the trip by herself. I booked this hotel because I could use my points. I was very happy overall with my stay there. Their staff is very friendly and helpful and the food in
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Response from JamesP6458, Manager at Courtyard by Marriott Memphis Southaven
Responded Jan 23, 2019
Thank you for staying with us, I have shared your comments with the staff this morning, See you next time when you visit Southaven.
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The Courtyards blankets are paper thin. The new cushion size pillows and the quality of the pillows is not good. The good comforters are not available. These blankets do not warm you. At 3.00 a.m. looking for a blanket. Called reception and told me I had to go down to get
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Response from JamesP6458, Manager at Courtyard by Marriott Memphis Southaven
Responded Jan 15, 2019
Thank you for staying with us here at t he Courtyard Southaven, Thank you for your comments about the blankets and pillows. The pillows and blankets are Marriott standards,I apologize for you to have to make a trip to the desk to pick up a extra blanket, we only have 1 person on staff at night. Thank you again for staying with us
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The staff are very friendly both behind the desk and at the bistro. The material condition of the hotel is fair, in that the appointments are the standard fare but are not kept up quite as much as I have come to expect from a Courtyard. One example, I visited the hotel nearly
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Response from JamesP6458, Manager at Courtyard by Marriott Memphis Southaven
Responded Jan 2, 2019
Thank you for bring this to our attention, We at Courtyard take pride in every guest comment. We have looked into the issues from the television time being off by 1 hour, to the lights being out in the room. I have also spoken with the housekeeping team about missing items in the room from soap to the shampoo. We the management team have taken great strives to correct every thing about the property. If you have any other issues or questions you can contact the General Manager personally or My self the Assistant General Manager. Thanks,
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Where do I start! The management team James and Melissa called me a liar! I have never been so disrespected in my life! They ALSO lied on their employee!! I presented the clerk with my certificate for a free room and she stated you will need this at check out. The next morning
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Response from JamesP6458, Manager at Courtyard by Marriott Memphis Southaven
Responded Dec 18, 2018
We appreciate you taking the time and effort to let us know at courtyard how disappointed you where during your stay, How ever you failed to explain that your certificate says Residents Inn, and you stayed at the Courtyard. We are two different companies. We can not honor another company certificate. Again Thank you for staying with us, we look forward to serving you in the future. Thanks again
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Had to stay here for nine nights due to work. The staff was great. The night clerk who's name starts with a T, was always so professional. She greeted guests by their name. That's that Southern hospitality at its finest. The rooms were nice, clean and modern. Bed was very
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Response from JamesP6458, Manager at Courtyard by Marriott Memphis Southaven
Responded Nov 12, 2018
Thank you for your feedback, I have shared your comments with out team here at the Courtyard, we all thank you and appreciate your bossiness and time.
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Previous
"Stay on the 3rd floor"
"Due to Fed Ex Jets early in the morning, stay off of 3rd floor"
"If all the rooms provide the deplorable beds with spring mattresses, no room is good."
"3rd floor close to end and use stairs"
"3rd floor was nice"
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PRICE RANGE
$119 - $201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott memphis southaven hotel southavencourtyard southavensouthaven courtyardsouthaven marriott
LOCATION
United StatesMississippiSouthaven
NUMBER OF ROOMS
85
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