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Residence Inn Jackson Ridgeland

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855 Centre Street, Ridgeland, MS 39157
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at this Residence Inn along with my husband and two children for a quick overnight on our way to Gulfport, MS. Although the the room served its purpose as we arrived late and just wanted to go to sleep. Check-in was simple and quick but when we arrived to our room the door was open with the latch... More 

Helpful?
Thank Jill J
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to let us know about your stay, we appreciate you letting us know. We are very sorry that you did not have the perfect stay that we strive for all of our guests to have. We will definitely address this with our team so that this doesn't happen again. We trust that you will... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 23, 2016 via mobile

We stayed here with our kids and although the room was nice enough the service here was horrible. Asked very kindly if we could turn a light on in the dining room, as our kids were having trouble eating by the light of the small battery operated candle that was at the table. The evening dining staff said they weren't... More 

Helpful?
Thank Naomi F
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for letting us know about your stay with us. I am very sorry about your experience and want you to know that we absolutely love having families with children stay with us. I assure you that our management team will take care of this as our number one goal is to make sure that our... More 

Barrington, NH
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 15, 2016

We booked a studio room in this hotel and it was a good choice. The only problem we noted was that the bedroom area was quite tight and if the "bureau" was not there then it might have given more room to get around the foot of the bed. We had a problem with a light and the seal on... More 

Helpful?
Thank cam044
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so very happy that you stayed with us and thank you for your feedback, I am so glad that your maintenance situation was handled upon calling our front desk. I will let our staff know that you had a great stay and so happy that your grandson was able to come and swim - family time is everything!!!... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 12, 2016

Everything was very nice at this hotel. They even gave us complimentary dinner a couple of nights. This hotel is close to everything and you can walk to a few restaurants. They also had a nice breakfast in the morning. The only complaint was that there wasn't enough cardio equipment in the fitness center.

Helpful?
Thank 605richiec
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our hotel - we are so glad that you stayed with us! We love our location as it is so close to everything - we are glad you enjoyed your time here with us. Thank you for letting me know about the need for more cardio equipment, I will definitely... More 

Austin, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 25, 2016

The staff at Residence Inn are extremely pleasant to deal with and very friendly. The food served for breakfast and the evening treats are the best. If you get a chance to stay there when they serve fruit cobbler in the evening, don't miss out! Comfortable beds, clean, I would definitely stay there again.

Helpful?
Thank Catherine M
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for staying with us and for taking the time to write a review on our hotel - we appreciate your kind words and will pass this on to our staff. Please come see us again when your travel brings you to this area. Have a great day! More 

Ridgeland, Mississippi
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 21, 2016

Loving my stay at this Residence Inn. I travel a lot for work and try to stay at Residence Inns wherever I go. The room is quite spacious and clean. The breakfast is average and there is a variety which is nice. The coffee is decent when I don't wind up with grounds in it. I had this happen 3... More 

Helpful?
Thank dclay1971
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words, we are so happy that you are staying with us, if you need anything to make your stay more enjoyable, please reach out to any of our staff, we are more than happy to help you! Have a great day! More 

Denver, Colorado
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed April 20, 2016

I checked in late, around 10PM and was given a room on the1st floor although my profile preferences say that I would like higher floor as I am a light sleeper. AS a platinum member I don't remember last time I had a room on the 1st floor as the hotels usually do their best to accommodate. I actually do... More 

Helpful?
Thank AA75
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to let us know about your recent experience. I am very sorry that you were inconvenienced with someone calling your room at the late time that they did, I will definitely let our management staff know as this is absolutely not the norm. I do apologize for you not getting top... More 

Zachary, Louisiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 13, 2016

We stayed at this hotel for the weekend for a soccer tournament. It was nice to have a two bedroom suite and spread out a little bit. Rooms are small, but to have the two rooms and two bathrooms out weighed this. Nice pool and outdoor area. Hotel has a firepit outside as well, which was nice. Great location. Nice... More 

Helpful?
Thank tiger3143
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our hotel, we love having our soccer groups here. Please remember us the next tournament or the next time your travel brings you this way - would love for you to stay with us again. Have a great day! More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 11, 2016 via mobile

Evening snack was very bad and served from 7:30 - 9:00 pm. Management should visit Residence Inns at Cocoa FL, Washington DC Capitol or Alexandria VA to see how business travelers are treated (6:00 - 7:30 pm). The bedding was very comfortable, pillow was great and the mattress was good and firm (just the way I like it).

Helpful?
Thank David D
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to let us know about your visit with us. We do have our evening RI Mix Monday - Wednesday evening, however every other Monday the time rotates from 6:00-7:30 to 7:30-9:00, I am so very sorry that this time was not convenient for you - I will definitely let management know - also, thank... More 

Kansas City, Missouri, USA
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 25, 2016

This was a pretty standard residence inn, was clean and the two bedroom suite was spacious. Breakfast was usual but acceptable.Staff was friendly. Location is north but only a few minutes to downtown jackson. I do recommend this hotel. The free wifi was slow, apparently an effort to encourage one to buy the speedier version.

Helpful?
Thank treschichomme
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your kind words about our hotel, I will definitely pass this on to our staff. We trust that when your travel brings you back to this area - you will stay with us again. Thank you! More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Jackson Ridgeland

Address: 855 Centre Street, Ridgeland, MS 39157
Location: United States > Mississippi > Ridgeland
Price Range: $122 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson Ridgeland 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Residence Inn Jackson Ridgeland Hotel Ridgeland
Residence Inn Ridgeland
Ridgeland Residence Inn
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