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Staybridge Suites Jackson

60 reviews
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Traveler (23)
Room & Suite (13)
Dining (4)
Overview
  • Excellent48%
  • Very good21%
  • Average13%
  • Poor8%
  • Terrible10%
Travelers talk about
“front desk”(13 reviews)
“minute drive”(2 reviews)
“fries”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness center
3.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (60)Write a Review
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1 - 5 of 60 reviews
Reviewed 5 days ago via mobile

2 bedroom 2 bath suite (1 King and 2 Doubles) Room was clean, chair in living room fabric was starting to fray, there were some nail polish stains on the wood end tables, and some leftover glitter sprinkled on the sofa - which I could...More

Thank craftywriter
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 2 days ago

Thank you so much for your feedback. As guest satisfaction is our number one priority, it warms our hearts to know your experience with us was satisfying. We hope that you will return to us in the future and allow us to add a little...More

Hotel's Favorite
Reviewed October 11, 2017

We stayed here on the way down to Orange Beach. We had a two-bedroom suite which was nice for us night owls that like to stay up late. The rooms were clean and updated. Lots of space for 3 adults and 1 child. The bed...More

Thank jdconrad73
Response from Shawanda H, Sales Coordinator at Staybridge Suites JacksonResponded October 13, 2017

On behalf of our staff at Staybridge Suites , we hope your visit to Ridgeland was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the many kind words you expressed...More

Reviewed September 6, 2017 via mobile

We stopped here on our road trip of the south. The hotel is very clean and looks newly renovated. The staff on check in was so friendly and helpful. She also printed out directions to the diner which featured in the movie ' The Help...More

Thank David D
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded September 15, 2017

Dear David, Thank you so much for your review of our Staybridge Suites hotel here in Ridgeland, MS, we really appreciate it! We will be sure to share your comments with our team as they love hearing back from our guests. We hope to see...More

Reviewed August 9, 2017

Stayed at this location several times no real problems other than it needs an up grade which I was told by the new GM (also new owners according to the new GM as of April 2017) was pending. Stayed here the Friday, Saturday, and Sunday...More

Thank datarep
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded August 15, 2017

Dear Datarep, Please allow us to apologize for the experience you had while staying here at our hotel. We will give your comments and concerns our full attention as to ensure that all our guests have the stay they should have when staying here. If...More

Reviewed June 3, 2017

Supposedly newly remodeled but didn't look or feel like it. 2 star hotel at best. Sofa couch broken. Bathroom tiles missing. Door didn't fit the door frame to the outside hallway!?! Excellent front desk people.

Thank Mike S
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded June 9, 2017

Thank you so much for your review, we really appreciate it! We will be sure to address the concerns you had during your stay. This will help us to provide the stay all our guests should receive.

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$101 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (23)
Room & Suite (13)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (28)
Business Center & Event Rooms (2)
Questions & Answers
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David C
June 30, 2016|
Answer
Response from Shawanda H | Property representative |
Summit Hotel Properties owns the hotel. Interstate Hotels and Resorts manages the hotel.
0
Votes
Room Tips
"Go elsewhere"
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"We're first-floor people when possible, but then, we have a TON of luggage."
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"The 2 bedroom suite also has a couch bed."
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"As always, first floor rooms are the bomb . . . or whatever the current millennial saying is."
Read review
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