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Staybridge Suites Jackson

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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Monroe, Louisiana
Reviewed 1 week ago via mobile

The hotel was clean and had good service. The staff was polite and friendly. It was conveniently located for the wedding we attended at the Jackson Country Club in the heart of the town. It had all the stores around and it was handy as we forgot a hairbrush and could get one within a few minutes. Gigi and Annie...

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Helpful?
Thank Sookham
Jackson, tn
Reviewed 4 weeks ago via mobile

I'm a Candlewood fan but was told Staybridge Suites was comparable or a step up. Well, my chance to experience arose when travelling from Houston, TX up to Greensboro, NC. I made reservations to stay in Ridgeland, MS. Just pulling into the parking lot, I lost my enthusiasm. It was dirty, gravel strewn and people milling around. The room and...

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Helpful?
Thank RobboJackson_tn
IHGService, Guest Relations Manager at Staybridge Suites Jackson, responded to this review

Hi RobboJackson_tn, It is good to receive feedback from a returning guest. I am pleased that you have chosen StayBridge Suites Jackson, MS for your business needs. I'm sorry to hear that the upkeep of the hotel was a letdown compared to your experience with Candlewood Suites. I have taken note of your comments and it will be used by...

Odenton, Maryland
Reviewed January 15, 2017

The exterior, entrance, lobby, and front desk attendant were all inviting. The hotel facilities and room were in decent condition, but lacking in the details. We stayed mid week which offers a managers special on top of breakfast. The dinner consisted of an average chicken pasta, salad bar, and bread with fountain sodas, juices, and beer tap. The food quality...

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Helpful?
Thank HoxInSox
IHGService, Guest Relations Manager at Staybridge Suites Jackson, responded to this review

Hello HoxInSox, Thank you for your feedback regarding your stay at Staybridge Suites Jackson Ridgeland, MS. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the entrance lobby, food selection and the beds. However, we’re sorry we fell below your expectation regarding the beverage temperature and the...

Reviewed December 19, 2016 via mobile

We stayed here once before- last year. I was in town with family. Positives about the stay included the staff friendliness, cleanliness, suite size, and overall value. Negatives were the room - broken microwave, floor trim peeling, two doors 'walking closed', cold coffee and Sunday breakfast oversight. The only reason we would consider returning are the pleasant and caring employees...

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Helpful?
Thank Wolverine514
stephanie w, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you for taking the time to let us know about your stay with us. Thank you for your kind words about our staff - I will definitely pass this on to them. In addition, we appreciate you letting us know about the microwave, etc. This will be addressed immediately - we value you and your opinion and hope that...

Montgomery, Texas
Reviewed December 5, 2016

Comfortable rooms but the kitchen area is dirty. The hotel WiFi / Internet is terrible. During social hour the dining area floors are sticky and the beer dispenser is not as clean as I would like to see. Social hour food is tasty but goes too fast. Something made me sick two days in a row. The hotel common carpets...

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Helpful?
Thank JGMONT
stephanie w, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you for taking the time to let us know about your experience while staying with us - I will definitely pass this along to the management at the hotel. Thanks for staying with us and we hope that you will stay with us again when traveling this way. Happy Holidays to you and your family!

Takoma Park, Maryland
Reviewed November 11, 2016

We're pretty (but hopefully positively) picky people, but try as we might, we couldn't find a fault with this warm and inviting property. Well, maybe the 2/3-size, chunky pillows that I call "Chiclets" for their shape. But hey, we bring our own softies for just such an eventuality. The people here -- every single one of them without exception --...

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Helpful?
Thank TedinTakpk
stephanie w, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so very much for your kind words about our staff and our hotel - we are so very happy that you chose to stay with us and we hope the next time your travel brings you back to this area, you will choose to stay with us again. Happy Holidays to you and your family!

Lovell, Maine
Reviewed November 10, 2016 via mobile

The hotel is decent, I was a little disappointed that the windows in the room don't open at all. The breakfast and dinner are good and free, I don't know if the tap lines are cleaned as often as they should be, the beer tastes off. The staff is great and very helpful with anything you might need, the only...

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Helpful?
Thank Matt D
stephanie w, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you for your kind words about our hotel - I will definitely pass that on to our staff. I will also pass on the information about the beer tap lines. Thanks again and we hope that when your travel brings you back this way, you will choose to stay with us again! Thank you!

New Orleans, Louisiana
Reviewed September 12, 2016

Very nice place great people. Comfortable atmosphere. I will be here for two months and so far dinners and breakfast are acceptable. Everyone is very courteous and friendly. Very fresh and clean all round.

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Helpful?
Thank Jaimiqo
stephanie w, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so very much for your kind words about our property. I will definitely pass this on to our staff. We appreciate you staying with us and please let us know if you need anything while you are here. Have a great day!

Reviewed September 8, 2016 via mobile

I've stayed at other Staybridge Suites before and they were excellent. The first room I went in the door would not shut good and you could see light all the way around it. The 2nd room was ok seemed clean enough, but had a gab at the bottom of the door. There was a strange smell in the room that...

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Helpful?
Thank 2015Beaver
Shawanda H, Sales Coordinator at Staybridge Suites Jackson, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Canton
Reviewed September 1, 2016 via mobile

We had to stay there while we found a house. The accommodations, the staff, the amenities... Everything was top notch. We loved the breakfast selections, as well as the evening dinners. We became so friendly with the cleaning staff as well as the front desk staff. The location of the hotel was extremely convenient.

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Helpful?
Thank W4674ZGjennyc
Shawanda H, Sales Coordinator at Staybridge Suites Jackson, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Staybridge Suites Hotel in Jackson-Ridgeland, MS is an upscale, extended stay hotel, offering three suite options for you to choose from for one night stays or more. Each spacious suite in this Jackson hotel includes free wireless high-speed Internet access, dedicated phone number for each suite, premium television package including HBO. Every suite in our Jackson, MS hotel features a kitchen with a stove top, full size refrigerator, microwave, dishwasher, and all cooking and eating utensils. All rates at our hotel Jackson, MS include a daily deluxe complimentary breakfast buffet, Sundowner reception Tue-Thurs, complimentary fitness center, guest laundry facilities and swimming pool. Events: June-Jubilee! Jam; July- Canton Hot air Balloon Race; August-Mississippi Wildlife Extravaganza; September- Viking Classic formerly Southern Farm Bureau Golf Classic; October- Canton Flea Market; Mississippi Sate Fair and Southern Cutting Futurity; November- Capital City Football Classic and Mistletoe Marketplace. The Staybridge Suites Hotel Jackson-Ridgeland is near Mississippi Coliseum Fairgrounds, North Park mall and lots of restaurants.Come and stay at our Jackson-Ridgeland, MS hotel! ... more   less 

Additional Information about Staybridge Suites Jackson

Address: 801 Ridgewood Road, Ridgeland, MS 39157
Location: United States > Mississippi > Ridgeland
Price Range: $99 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Staybridge Suites Jackson Hotel Ridgeland
Staybridge Suites Ridgeland
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Questions & Answers

Here's what travelers have asked, with answers from Staybridge Suites Jackson staff and other travelers.
1 question
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Ridgeland, Mississippi
8 months ago

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Questions? Get answers from Staybridge Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The 2 bedroom suite also has a couch bed.”
 of 5 bubbles HoxInSox, Jan 15, 2017 | Read review
“As always, first floor rooms are the bomb . . . or whatever the current millennial saying is.”
 of 5 bubbles TedinTakpk, Nov 11, 2016 | Read review
“It seems to me that all the rooms are good!”
 of 5 bubbles Jaimiqo, Sep 12, 2016 | Read review
“Outside rooms might be quieter if swimmers are present as it's a pretty quite neighborhood. I was across from the elevator no noise”
 of 5 bubbles 292tims, Jun 30, 2016 | Read review
“Only one small elevator for a fairly large hotel. Consider a first floor room.”
 of 5 bubbles JosephN503, Jun 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question