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Staybridge Suites Jackson

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801 Ridgewood Road, Ridgeland, MS 39157
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40 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Canton, Ohio
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I really want to give this place a good review. The facility is nice, it’s in a convenient and quiet location. The staff couldn’t be friendlier or more hospitable if you asked. That’s the only reason I’m taking the time to review this hotel from a customer’s point of view. I nearly always stay with Staybridge – so I know... More 

Helpful?
Thank Tim S
Shawanda H, Director of Sales at Staybridge Suites Jackson, responded to this review

Tim, let me be the first to apologize on behalf of our hotel. We do strive to provide the best service, and I feel awful that we were not able to make this a memorable stay with us. I certainly understand how frustrating and inconveniencing all of these issues may have been. This is not how we want our guests'... More 

Minden, Louisiana
Level Contributor
114 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I recently stayed at this hotel on a Friday night. They initially assigned me a room with only one queen bed when I had booked a room with two double beds and a roll away couch. I was alarmed to see that the confirmation I had printed off the company's web site did not specify the room... More 

Helpful?
Thank Joseph N
Shawanda H, Director of Sales at Staybridge Suites Jackson, responded to this review

We would like to thank you for your recent visit to our. It was truly a pleasure to serve you. We are aware of the review you submitted concerning your stay with us. We always appreciate and welcome our guests’ feedback. We will take your concern into deep consideration and make sure that it will be better on your next... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 7, 2016 via mobile

TRASH compared to other staybridge suites. Hardly ever anyone at front desk, evening social food is never stocked well, no utensils, room is outdated and smells like a cigar parlor, smelled Marijuana while walking in the hall. Kind of shady as well. I don't mean to rant but I'm someone who frequents hotels for work and pleasure and I'm not... More 

Helpful?
Thank Ryan D
Shawanda H, Director of Sales at Staybridge Suites Jackson, responded to this review

I am saddened to hear of your experience at our hotel. I am utilizing your comments to address the team that was in place during your stay. I assure you that your issues will be addressed and corrected. If you would like to discuss your stay further, please contact me at shawanda.hargon@interstatehotels.com or 601.206.9190. Thank you for your feedback; it... More 

Jackson, Missouri
2 reviews
5 of 5 stars Reviewed April 22, 2016

This is in a nice area and each room is a suite. It has two rooms with a kitchenette and living area and bedroom. It was nicely decorated, well furnished and clean. We couldn't be happier. Also, they provided breakfast which was hot and delicious. Very nice. The front desk assisted me in faxing some business papers and seemed happy... More 

Helpful?
Thank Susan S
Shawanda H, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for continuing to stay with us at Staybridge Suites. It is such an honor to receive a glowing review from you. The amount of care you put in your review really shows how much you enjoy yourself while staying with us. I really appreciate you sharing your experience with us. I hope we can welcome you... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 4, 2016 via mobile

First of all, the suite we stayed in was huge! Basically 3x a normal hotel room. Our teen and young adult family of 5 all had a huge sigh of relief when we saw how big it was! Two separate bedroom sweets with full baths, and a main living/kitchen area. Space(!) after traveling together for 2 days! All the staff... More 

Helpful?
Thank Wolverine514
Shawanda H, Director of Sales at Staybridge Suites Jackson, responded to this review

First we would like to say thank you for your recent visit to our hotel. We thank you so much for your feedback on you experience. You as a very loyal guest to the brand, should not have experienced such things. No guest should. I do appreciate you bringing it to our attention. Again, I do sincerely apologize for this.... More 

Bastrop, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2016 via mobile

My husband and I came here for his classes for work. We checked in yesterday and will be here until Friday. My first impression was that it was a super nice hotel from the outside. We came inside and a lady came out immediately to help us. The check in was quick and she explained meal times, etc. How cool... More 

Helpful?
1 Thank twhitaker1980
Shawanda H, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you for sharing your wonderful view of our hotel. We are pleased to hear that you and your husband found Staybridge Suites to be up to your standards and that you were able to take advantage of our amenities during your time here. We hope to see you again the next time your travels bring you to the Jackson-Ridgeland... More 

Pensacola, Florida
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 21, 2015

Stayed at the Staybridge Suites in the Ridgeland area of Jackson, MS. Everyone was so friendly and helpful. It was a quiet hotel with everything we needed close by. The hotel was very clean as well. It was decorated beautifully and smelled Christmas like. I would definitely stay here again.

Helpful?
Thank MandyRedfearn
Shawanda H, Director of Sales at Staybridge Suites Jackson, responded to this review

We are so happy that you chose to stay with us and we exceeded your expectations concerning our staff and our room conditions. We would love to have you visit with us again should you be in the area. Happy Holidays! More 

Alachua, Florida
Level Contributor
83 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed December 17, 2015

I chose this property at the last minute because of the location. I am glad I did. It's in a great location for shopping and eateries. The area is quiet. The property is well maintained and the common areas are clean. The staff are all very friendly and have great people skills. The Mon - Weds dinners are a nice... More 

Helpful?
Thank Gary J
Shawanda H, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you for taking the time to express your thoughts and concerns. I am pleased you liked our friendly staff service, our hotel's location, the condition of our rooms, and the evening social. These are the things we pride ourselves on. We are happy that you noticed. Please visit with us again should you be in the area. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 15, 2015 via mobile

If you're looking for friendly service the this one isn't the one. I wanted a cold soda from the pantry and NO ONE was available to help me. So what I did was leave note with the money attached to it. The morning desk receptionist is not pleasant at all. Please HIRE SOMEONE THATS HAPPY.

Helpful?
1 Thank Dee J
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

We thank you for your feedback. We do apologize for any inconvenience this has caused. It's saddening to hear that your experience with our front desk was less than great. I will share your your concern and feedback with the appropriate staff member to ensure that this does not happen again. I hope you will return back to our lovely... More 

1 review
4 of 5 stars Reviewed October 26, 2015 via mobile

This was a last minute hotel for me. I booked it the day before my stay. I arrived around 6:30 p.m. and was checked in by a very nice young man. Working for IHG has accustomed me to inspecting the room entirely. The room was nice besides a piece of the vent broken on the A/C, a few strands of... More 

Helpful?
Thank Destinee M
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

We sincerely apologize for the issues you encountered with your room. These are things that we never like for our guests to experience. I will share your concerns with the appropriate staff members to make sure this does not occur again. We are however happy to know that you would visit again whenever you come back to the area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Staybridge Suites Hotel in Jackson-Ridgeland, MS is an upscale, extended stay hotel, offering three suite options for you to choose from for one night stays or more. Each spacious suite in this Jackson hotel includes free wireless high-speed Internet access, dedicated phone number for each suite, premium television package including HBO. Every suite in our Jackson, MS hotel features a kitchen with a stove top, full size refrigerator, microwave, dishwasher, and all cooking and eating utensils. All rates at our hotel Jackson, MS include a daily deluxe complimentary breakfast buffet, Sundowner reception Tue-Thurs, complimentary fitness center, guest laundry facilities and swimming pool. Events: June-Jubilee! Jam; July- Canton Hot air Balloon Race; August-Mississippi Wildlife Extravaganza; September- Viking Classic formerly Southern Farm Bureau Golf Classic; October- Canton Flea Market; Mississippi Sate Fair and Southern Cutting Futurity; November- Capital City Football Classic and Mistletoe Marketplace. The Staybridge Suites Hotel Jackson-Ridgeland is near Mississippi Coliseum Fairgrounds, North Park mall and lots of restaurants.Come and stay at our Jackson-Ridgeland, MS hotel! ... more   less 

Additional Information about Staybridge Suites Jackson

Address: 801 Ridgewood Road, Ridgeland, MS 39157
Location: United States > Mississippi > Ridgeland
Price Range: $115 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Staybridge Suites Jackson Hotel Ridgeland
Staybridge Suites Ridgeland
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