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Embassy Suites by Hilton Jackson - North/Ridgeland

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Embassy Suites by Hilton Jackson - North\/Ridgeland
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535 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Houston, United States
5 of 5 stars Reviewed yesterday NEW

Enjoyable and service driven experience. Traveling on business is never fun, but the Embassy Suites in Ridgeland, MS made our stay pleasant w/ their relaxing and welcoming happy hour and friendly service.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jill S
Dallas, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel was nice and clean. Breakfast was fantastic - lots of options and made to order omelets. The A/C in the room was poor. There was a fan in the room which should have triggered me to know that it was a weak A/C. When I advised the front desk when leaving that the A/C wasn't working properly they just... More 

Helpful?
Thank Angela F
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

I was disappointed to learn of your experience at our hotel, and Thank you for your review on TripAdvisor. I was disappointed to learn of your experience at our hotel, regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a... More 

Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Enjoy staying here. Very nice and new. They have a nightly "free" drink and finger food set up for their guests. Pool is nice. Suites are great for families. The complimentary breakfast is not your typical meal. It is very good with lots of options.

Helpful?
Thank JAEFamily
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

Thank you for your good review and for staying here with your family. We hope you can return again to stay here with us at the Embassy Suites by Hilton Jackson - North/Ridgeland. More 

Hattiesburg, Mississippi
1 review
4 of 5 stars Reviewed 3 days ago NEW

Ome type of work was being done in the hotel well after 9pm and early morning. No do not disturb sign even after asking for one twice, eventually found a housekeeper and got one. Room wasn't as clean as usual, we had to wipe the desk and counters.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sing928
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. We are sorry for the inconvenience and annoyance this incident caused. More 

Ridgeland, Mississippi
1 review
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed my stay. I was satisfied with the customer service treatment I received. The room was clean, and the bed was so comfortable. The pool was a convenient being indoors. ***** I was well pleased *****

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank stacy851
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

Thank you for your good review and for letting us know you enjoyed your stay here at the Embassy Suites by Hilton Jackson - North/Ridgeland. Please return again the next time you are in our area. More 

benton, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel design and amenities with a very friendly staff.... unfortunately probably has the maintenance budget of a McDonalds. Carpets filthy in need of replacement. Doors sticky and in need of repair. Shower door couldn't close. Sinks stained

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gabe M
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

Frank guest reviews such as yours, are appreciated, as they give us the chance to improve. It seems the underlying issues you experienced were the result of unacceptable housekeeping practices. I thank you again for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town. More 

Sarah, Mississippi
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent everything! You won't be disappointed!! Every staff person that I came into contact with was nice and helpful. Rooms are fantastic and very clean. Premium room is the way to go! Inside pool is nice. Great area.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 567heathera
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

Your good review and your business are appreciated here at the Embassy Suites by Hilton Jackson - North/Ridgeland. Thank you and please return again the next time you are in our area. More 

st louis, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Breakfast is to open @ 6AM. At 6:10AM lights were not on, hot food had not been put into steamers and the grill was unavailable for ordering as cook was making pancakes. Had to go out for breakfast instead of getting it here.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank William L
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! We hope that next time you are in town you consider staying with us again. More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Great Location off I- 55 in Jackson MS. However, it was a very hot evening and the air conditioning in my room was not working properly. The property was booked tight, therefore a fan was brought to the room. I appreciated the fact that I did not need to repeat my story the next morning, that management was ready to... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank elliss235
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

We apologize that you were not satisfied with your guest room assignment and that maintenance conditions were an issue. We're working with our staff to address your concerns and apologize for the inconvenience. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us as we continue to improve. More 

Baton Rouge, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Staff were pleasant and very helpful. They always had a warm greeting and were eager. Very comfortable and a great value. There was lots of excellent shopping and great restaurants in the area. So close you could walk to them all. I would stay at this hotel again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jean P
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

We would like to invite you back to stay with us again here at the Embassy Suites by Hilton Jackson - North/Ridgeland. Thank you for your good review and we are glad you enjoyed your stay. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Embassy Suites Jackson-North/Ridgeland hotel is a modern all-suite hotel offering business and leisure travelers a comfortable environment for exploring Ridgeland and Jackson, MS. Conveniently located in the Township at Colony Park - just 20 minutes from Jackson-Evers International Airport. ... more   less 

Additional Information about Embassy Suites by Hilton Jackson - North/Ridgeland

Address: 200 Township Pl, Ridgeland, MS 39157-8679
Location: United States > Mississippi > Ridgeland
Price Range: $136 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Jackson - North/Ridgeland 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Embassy Suites Jackson-North/Ridgeland Hotel Ridgeland
Embassy Suites Ridgeland
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